HT201209 We have a gift card for iTunes that was purchased in the United States and we live in Canada and iTunes won't allow us to redeem it. Is there any way we can exchange it?
We have a gift card for iTunes that was purchased in the United States and we live in Canada and iTunes won't allow us to redeem it. Is there any way we can exchange it?
Sorry, but as KP guessed, Apple will not exchange the card, and you are correct that you can't use a US iTunes card in Canada. You will need to give or sell it to someone in the US.
Regards.
Similar Messages
-
I have ipod touch 1st gen and it will no longer detect that i have headphones in the headphone jack and so i cannot turn up my volume. Is there any way it can be fixed?
Have you tried:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
Apple will exchange your iPod for a refurbished one for this price:
Apple - Support - iPod - Repair pricing
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
I have redeemed my iTunes giftcard (which was accepted without verification; it only needed my password)
However when I tried to make a purchase, I am required to verify my identity, and thus I cannot use the giftcard which I HAVE REDEEMED. Is there any way I can un-redeem it? I am currently trying to enter all of the possibilities for my questions, and my iPad is new, so the serial number is not registered with my account. According to support, no purchases have been made in my account, so I can't verify my identity through credit card. Please help!~You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
If you just want to have the card un-redeemed, use the form.
(123638) -
I've copied my itunes library onto an external hard drive. Is there any way I can do this and delete songs from my PC without also deleting from the external drive? Already lost two songs!!! I just want a back up - using a work PC and don't want others accessing my songs. Hope someone can help. Thanks!
I see. To get a better idea of what is being stored where please download and run the script iTunesInfo which should output something like this:
I'm interested in the block of 4 results starting ITL location. If your profile name shows up somewhere replace it with <Name>. It is also worth checking under Edit > Preferences > Advanced to see where iTunes thinks your media is supposed to go. My script estimates the setting based on the location of the first media file it can actually find.
tt2 -
I wanted to try the adobe software and sadly it is lagging my Mac computer. Is there any way to uninstall it?
Baconmaster which Adobe software are you wishing to remove? For information on how to remove the Adobe applications included with a Creative Cloud membership please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
-
I lost my Black iPhone 5, 2 days ago. Someone stole it. Find my iPhone app wasn't installed, it's not on. Is there any way I can turn on "Find my IPhone" on my phone from my computer or can I track it with the serial number ? Please help.
I guess no but they can't use it because most likely they restored it and the name of your find my iphone will disappear on your computer even if it is on because it does not have your name anymore.
-
Is there any way i can exchange my itouch 2G for a 4G with apple?
i have a itouch 2g. but after seeing the 4g i want to exchamnge my 1year old 2g for a 4g. is there a possibility i can exchange?
No.
-
I am running windows 7 ultimate 64 bit (desktop) and windows 7 ultimate 32 bit (laptop).
I have just finished a scan with Super Anti Spyware on my desktop and 36 adware threats were revealed. When I looked at the address of each one, mozilla firefox was included as part of the address. Is this genuine, or could it be part of an elaborate scam?My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!
-
How do I delete an old iCloud username and password. I have neither of them anymore and cannot access icloud to change settings. Set up a second username and password but icloud still won't rcognize the my birthdate and security questions answers I've answed. hope somebody else has had this problem. Thanks
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
I accidentally deleted a contact but stupidly i haven't ever done a backup. When i search my i phone, text messages that i received from this deleted contact still appear but they aren't in my message inbox. Is there anyway i can retrieve this contact??
Thank you!!!With no backup? No. Are you not syncing your contacts either over-the-air or with a supported application on your computer?
-
My friend gave me a $25 iTunes gift card for Christmas, so I switched to the US store and spend most of it with 11¢ remaining. *Now I want to switch back to my original store, but I can't. iTunes keeps saying "You have a store credit balance; you must spend your balance before you can change stores.*
You might just have to contact Apple and ask them to remove it (losing it). Usually people clear a balance by buying one song and having the exact remainder charged to their credit card, but if you don't have a US credit card you cannot do that.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
My ex-boyfriend stole my email address and credit card information to make purchases with Apple and now my Apple ID has a balance. Is there any way I can retract the purchases so I don't have to pay for his theft? I had no idea he had done this until I tried to sign in to the ITunes store and found all his information and a whole bunch of song purchases. I had to go to my email and reset everything. I only have a 2.10 balance due to him, but I just want to find out if there is a way to erase it because of this circumstance.
You need to immediately pull credit reports to see what else he has done. Then "freeze" the credit report at all three agencies. That way even you need to lift the freeze to add credit cards or other credit items to your SSN.
-
HT3702 How to redeem a gift card for iTunes?
I have a gift card for $10 to make purchase on iTunes or App Store. I have the redeem code,
however, after I choose an app to purchase, it is asking for my credit card info. I do not see
where I ca enter the redeem code. Please help, thanks!Found answers, never mind.
-
So, I just went into my iPhone notes (iPhone 4 iOS 7.0.4), and found that all my notes had been deleted. I did recdently change the mail account I was using, could that be the issue? I'm very worried as I had some bank details and other personal information stored in these notes. Is there any way I can select a specific stored backup to restore from?
Well, in iTunes, if you had not changed to sync notes to Outlook, that would answer that question. I sync my notes to my Outlook and have never had an issue. The only thing you need to watch is your archive setting. If you have notes set to archive after a certain amount of time, you will find that after non-use on the iPhone, they can seem to disappear. They will just not sync back, but are kept in the archive of Outlook. They are never deleted unless you actually delete them.
I'm glad you were about to find your notes. -
i just bought a 25$ Gift card for itunes and i forgot my secuirty questions and i dont have a rescue email what should i do? Plz help
There is another option if you still know your ID's password. Call Apple directly and ask for the Account Security department. They will need to verify that you are the account holder, but they should be able to force a reset for your security questions if they do so.
For security questions they are required to get a support pin for the account from you. You can get one by going to appleid.apple.com (no www in front) and signing in using the Manage Apple ID button. The support pin is in the bottom-left corner of the password and security section, but don't generate it until they ask you to.
You will still need to verify one other piece of information with you once this is done. At this time, there is no other way to reset the security questions without having added a rescue email before losing them. An Apple Retail Store would actually need to call in for you too, so don't worry about not having one.
Good luck!
Maybe you are looking for
-
How do I lock the numbers on a French keyboard if I'm using a small blue tooth keyboard with no number pad?
-
Can't move an application out of the applications folder to a different location?
I had a couple of applications in the applications folder that I thought would be better suited on the desktop, but evertime I tried dragging the application to the desktop (or any other location on my Mac for that matter) it only seemed to create a
-
Wanto output video from FCP to tv-monitor..
I've been searching for an answere in this forum aswell as PD150 forums.. Please help, I think of myself as a logical person but just can't figure this one out. I try to output the video signal from FCP to a tv-monitor usin a Sony PD150 in the middle
-
Before I sigh in my new Apple ID ,it is asking about gift cards or gift certificate.what does it mean?
-
There is another person using my company name.
We have a very distinct and unique name yet there is another person using that esact comapny name as a personal contact. How do I get this person to stop using my company name? Isnt this a form of identity theft? How do I proceed to take legal action