HT201209 when i scratched the back of my itunes voucher some of the code came off/is not visable. is there anything i can do ???

when i scratched the back of my itunes voucher some of the code came off/is not visable. is there anything i can do ???

Contact the iTunes Store by going to - http://www.apple.com/support/itunes/contact/. At the bottom left, you will see a "contact support" link. Just select it, then select "iTunes Store", then "iTunes Cards and Codes". Follow the on screen instructions.

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I recently have ipad but before i sell it i made a back up of it and by an iphone when i put all the date on my iphone some files and software did not install is there anything i can do to recover the lost data? please help

i recently have ipad but before i sell it i made a back up of it and by an iphone when i put all the date on my iphone some files and software did not install is there anything i can do to recover the lost data? please help

I don't think you're on iOS 5, I think you're using iOS 6. That's the latest version.
Unless you've used iCloud to back up your documents, you won't be able to restore them. And for future reference, you don't have to uninstall Pages to update your iPad anymore. Sorry about this.

Hello! I bought an iPod touch 3rd gen at a pawn shop and when i tried to set it up, it would not connect to my iTunes OR Wifi so that I could finish set up. Is there anything I can do to fix this before i take it back and get my money back?

Hello! I bought an iPod touch 3rd gen at a pawn shop and when i tried to set it up, it would not connect to my iTunes OR Wifi so that I could finish set up. Is there anything I can do to fix this before i take it back and get my money back?

Take it back for a refund.

The third row on my MacBook Pro keyboard is not responding is there anything I can do

The third row on my MacBook Pro keyboard is not responding is there anything I can do

You should also ask this in the MacBook Pro forum. This is the forum for the 13” white and black plastic MacBooks that were discontinued in 2010. You should also post this question there to increase your chances of getting an answer.
https://discussions.apple.com/community/notebooks/macbook_pro

HT3226 my mail will just not open, when i try to open it it just gets stuck with the mail home page half open and when i click on the icon at the bottom it says app not responding, is there anything i can do myself or is this a trip to the Apple store?

My mail app will not open at all, it just gets stuck half open and then when i go to the icon below it says the app is not responding, is this something i can fix myself?

Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Quit Mail.
Triple-click the line below to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Relaunch Mail and test. If the problem is resolved, you'll have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

TS1600 I received a 2008 Imac with erased hard drive. I have the two discs to install OS X but when it tries to boot just comes up Mac OS X cannot be installed on this computer. Is there anything I can do to get this running

I rceived a 2008 Imac with erased hard drive. They gave me the two install discs but it keeps coming up cannot install OS X on this computer.
Is there anything to do. Thanks hopefully

Well, Apple would probably point out that what you are trying to do violates the EULA.
Technically speaking, however, the issue is that the install/restore DVDs that ship with Macs do not carry all the drivers, or even all of the various versions of libraries that support all of the various models of Macs. The come-with-your-Mac disks are different than the retail versions of the OS (also, the come-with-your-Mac ones bundle iLife, which the retail ones don't).
Because the come-with-your-Mac disk contains only the drivers specific to that generation and model line of Mac, it contains a stub of code that verifies that your hardware matches the driver set on the install/restore DVD.
Your friend has a different model of Mac, with different hardware, so her install/restore disk won't work in yours. Solution: go get the retail boxed version of Leopard.

I bought a used iphone and the previous owner forgot to delete their icloud account, so I cant add mine. Is there anything I can do?

I cant seem to get in contact with the previous owner.

You are experiencing Activation Lock. If the previous owner will not remove the device from their account there is nothing you can do unless the place you purchased it from will give you a refund.
iCloud: Find My iPhone Activation Lock in iOS 7
What if I purchase a device that is still linked to the previous owner's account?
Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account.
How do I check for Activation Lock before purchasing a used device?
When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.
Follow each of these steps to make sure that you can use the device you purchase:
Turn the device on and slide to unlock.If the passcode lock screen or the home screen appears, the device has not been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.
Begin the device setup process.After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you are asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner is not present, they can remove the device from their account by signing in to
icloud.com/find
. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process.

I have the Nano 1st generation and the buttons aren't working. The screen still lights up and display stuff. I've tried resetting it. Is there anything I can do to fix this problem or is time for a new one????

Does anyone know how to get the buttons on the Nano 1st generation to work again once they've stop reponding?

iPod Repair Tutorials
iTunes & iPod Hints & Tips

I really dislike the new iPhone upgrade!!! Is there anything I can do?

I really dislike the new iPhone upgrade!!! Many of my friends also dislike it. Is there anything we can do?

Nope, you can't downgrade, you'll have to get use to it.

When backing up on time machine is get " The back up disk image'/volume/data/eric balnchard's Macbook.sparbundle"could not be accessed (error-1). what does it mean? it's a new time machine

when backing up on time machine is get " The back up disk image'/volume/data/eric balnchard's Macbook.sparbundle"could not be accessed (error-1). what does it mean? it's a new time machine

Expect to see this error again due to a bug in Lion (and Mountain Lion).
See # C17 in Pondini's excellent support document below, or look over to the right of this web page under the heading of More Like This
http://pondini.org/TM/Troubleshooting.html

I havent upgraded my iphone 4 to ios 4.3. Now when i try to back up in itunes, it doesnt recognise my iphone, but sees it as a camera, not giving me the links i need to back up. I have removed itunes completely and downloaded it new.

i havent upgraded my iphone 4 to ios 4.3. Now when i try to back up in itunes, it doesnt recognise my iphone, but sees it as a camera, not giving me the links i need to back up. I have removed itunes completely and downloaded it new.

What computer OS are you using. Here are links for iTunes not recognizing the iPhone in different OS.
Apple: http://support.apple.com/kb/TS1591
Windows: http://support.apple.com/kb/TS1538

My iPod shuffle erases songs when I plugg it back into my computer after I erase the songs I just put in it?

My iPod shuffle erases songs when I plugg it back into my computer after I erase the songs I just put in it?

That's how it is supposed to work. The library on your Shuffle is set to mirror your iTunes library on your PC or Mac. So if you add some music and configure to sync to the Shuffle, removing it from iTunes, would also remove it from your Shuffle.
The only way to avoid this is to set up the Shuffle for manual management. See the appropriate section in this Apple support document on how to manually manage your iPod's contents.
Syncing music to iPod shuffle
B-rock

I backed up my itunes files to disk on my cpu and then I bought a new computer when I went to transfer the files I found that all the disks were blank. Is there anything I can do now

I backed up my files on dvds before buying a new computer. When I went to tranfer teh files onto my new cpu the dvds were blank. Is there anything I can do to get my files back. Oh and I live in Canada.............

It would probably work if the thumb drive was still connected when you tried to play the song.
Go to iTunes preferences Advanced tab. There is a checkbox for Copy files to iTunes Media folder when adding to library. If that checkbox is not checked, iTunes adds songs to your library but links to the song file from where it was added (which would be on the thumb drive). When you disconnect the thumb drive, iTunes says "the original file cannot be located."
If this is the reason for your problem, check that checkbox. You may also want to check the other checkbox for Keep iTunes Media folder organized, if it's not checked already.
With the thumb drive NOT connected, remove all of the songs you recently added from the iTunes library. Then, connect the thumb drive and add the songs again, like you did before. This time, iTunes will make of copy of the song files and put them in the iTunes Media folder.

My ipod touch is currently running ios 4.2.1 I would like to run ios 5 or 6. When I try to update it on itunes, it tells me my software is up to date. Is there another way to upgrade the IOS?

My ipod touch is currently running ios 4.2.1 I would like to run ios 5 or 6. When I try to update it on itunes, it tells me my software is up to date. Is there another way to upgrade the IOS? Do I have to go to Settings>General>reset>Erase all content and settings before I can get the newer ios? If this is the case, how can I ensure all my content is backed up prior to erasing it all. Is there anyway to check to ensure the backup is complete and comprehensive? THanks!

A second generation iPod touch can't be updated past 4.2.1.
(88824)

Can't back-up new iMac with fusion HD. The back-up proceeds to within 10% of the total storage needed and then the "of" number increases. I suspect there is a problem with backing up the fusion drive. We have a new 3 TB time Capsule. Any ideas?

Can't back-up new iMac with fusion HD. The back-up proceeds to within 10% of the total storage needed and then the "of" number increases. I suspect there is a problem with backing up the fusion drive. We have a new 3 TB time Capsule. I tried excluding different parts of the software from the back-up but it didn't make any difference. I even tried exluding "invisible items" to no avail. Any ideas?

When you setup the wireless and ethernet in the computer.. ipv6 will be on automatic.. this is wrong for the latest TC firmware and airport utility. http://support.apple.com/kb/TS4597
Go to the wireless and ethernet setup in preferences and change ipv6 to link local.
Once you do the big backup by ethernet the wireless will function fine for incremental.. it is obviously not estimating the size correctly..
A full back-up on the iMac would be about 650 GB. The partial updates that I have been trying start out at 115MB and keep growing indefinitely. The original back-up never finished nor have any of the follow-up attempts.
The first estimate should be the full backup but it will keep growing as the backup advances.. I would also delete any inprogress files to make sure it is not messing up .. delete even a sparsebundle if there is one for the imac on the TC and start afresh once you have ethernet connection.
See A10 here.
Pondini may have some other clues there to give you an idea of why the backup is slow or not finishing.. there is a lot of issues with TM when it decides not to work.

HT201209 when i scratched the back of my itunes voucher some of the code came off/is not visable. is there anything i can do ???

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