HT201209 When I try to activate my gift card it says not activated properly

Hi guys I got a gift card over the festive season and when I'm trying to redeem it all it says is it's not activated properly please tell me what to do

Are you able to take it back to the store that you bought it form and ask them to activate it propery ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

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When i try to redeem my gift card it says apple I.D. disabled. what do i Do?

When I try to redeem my gift card it says apple I.D. disabled. What do I do?

Welcome to the Apple Community.
When your account becomes disabled, Apple provides the following recommendation:
"This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
Visit iForgot.com and follow the instructions there.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
If that doesn't help you might try contacting Apple through iTunes Store Support

HT201209 I keep getting an error code (5002) when I try to redeem my gift card.

I keep getting an error code (5002) when I try to redeem my gift card.

Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
I hope this helps.
-Jason

TS1424 When I try to purchase a gift card I get the message "unable to complete purchase now try again later". How can I fix this?

When I try to purchase a gift card I get the message unable to complete purchase now try again later. This has been going on for a week and half. I've called support they say everything is fine, but when I try again same message comes up. How can I get this fix?

Have you tried the on-line iTunes store support staff: http://www.apple.com/emea/support/itunes/contact.html to see if they can resolve this?

When I try to redeem my gift card it gives me a four digit number??

When I try to redeem my gift card it gives me a four digit number??

Maybe here:
iTunes Store: Invalid, inactive, or illegible codes

My itunes keeps telling me to contact support when i try to connect a visa card and will not let me buy music. any ideas why?

my itunes keeps telling me to contact support when i try to connect a visa card and will not let me buy music. any ideas why?

No one here can say specifically why. But you need to do what it says, contact iTunes Support. Click the Suppor tab above then the link under the Contact Us area and you'll be take to a page where you'll be guided appropriately.
Regards.

Hi no none of my other data services are working normally and when I try to send my picture messages it says not delivered and tells me it's unable to send.

Hi no none of my other data services are working normally and when I try to send my picture messages it says not delivered and tells me it's unable to send.

Hello Joe,
I found a few resources you can use to troubleshoot the iMessage issues you are experiencing.
I recommend reviewing this article first:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
If your Apple ID is activated in the Messages Settings and you still cannot send and receive iMessages, I recommend following the steps in the section titled "If you still can't send or receive iMessages" in the following article:
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Thank you for using Apple Support Communities.
Best,
Sheila M.

TS1424 my i tunes gift card won't activate.Keeps saying not activated properly.Frustated and wasted money!

My gift card won't activate after several atempts and keeps saying not activated properly.Was purchased over 24 hours ago.First time i had this problem>any ideas?

I'm having the same problem? Did you get help with resolving the issue?

HT201209 i'm trying to activate my gift card from last christmas but it keeps telling me to "try back later". Please help I hate to see $25.00 go down the drain.

i'm trying to activate my gift card from last christmas but it keeps telling me to "try back later". Please help I hate to see $25.00 go down the drain.

Click here and request assistance.
(91679)

My gift card code was not activated

my gift card code was not activated

Hello magdyyousef,
It sounds like you are not able to redeem your iTunes gift card. I recommend reviewing the following steps when you are getting an alert message stating that the code is "inactive" or "invalid":
Make sure you've entered the code exactly as it appears on your card. If the code is illegible, try to enter the code as best as you can. Invalid code messages typically mean that the card activation number may have been mistyped. Read your code carefully. The following letters and numbers can look very similar:
The letter A and the letter H
The letter B and the number 8
The letter D and the number 0
The letter E and the number 3
The letter G and the number 6
The letter H and the letter W
The letter J and the number 1
The letter M and the letter N
The letter O and the number 0
The letter P and the letter F
The letter Q and the letter O
The letter Q and the number 0
The letter S and the number 5
The letter S and the number 8
The letter V and the letter U
The letter Z and the number 2
If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose Contact Support on the lower-left side of the page.
Follow the instructions to get iTunes Store support assistance.
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/ts1292
Thank you for using Apple Support Communities.
Best,
Sheila M.

When i try to activate iphone it continues to say it is the wrong password

I did a factory reset and update on my iPhone 4 when I went to activate my phone will not accept my password please help

try to reset your apple id password
or send me an email to [email protected] and i will help you

When I try to purchase a gift card I am getting invalid gift try later. Does anyone know how to fix this?

I Have tried to purchase a gift card, but keep getting the message this is an invalid gift card try later. Has anyone else got this message or know what to do?

Nanas,
Do you have a valid credit card on file for your account? Apple does not allow using a store credit balance to purchase gifts.

When i try to buy itunes gift card, it gives me error

Error: You have reached the maximum number of gift cards that can be purchased within 24 hours.
How much I can buy? Its allready more than 24 hours...

Maybe here:
iTunes Store: Invalid, inactive, or illegible codes

I got a gift card. When i try to redeem it im being told its not activated. What do i do?

WHat do i do?

Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(112230)

HT201209 When you have paid for the gift card price online using an iPhone, does the card come in the mail or will you receive the code online?

I have iPhone 3G S. I want to buy new apps on my iPhone online with 'App store' app. I pressed the button 'Send gift', I had entered all my financial information including my postal address. But now I don't know where I can get my Gift Card I purchased on my iPhone. I checked my emails on my PC nothing there. I applied it three times one email address which was old I think it was hacked in by somebody but it didn't work for me to gain access so I open another one which I changed the email address and opened it then looked in my Inbox, select the iTunes mail the I pressed redeemed on My PC.
Please help?
I don't know whether the Gift card posted by mail for me to practically scratch the back of the card for the code to redeem my Apple iTunes account?
Please Help me.
dpkksvnktty.

Hi mjallemand,
Great question. I apologize for our delayed response.
Per our Price Match Guarantee, it covers one price match per item per customer; as you stated you already received a price match at the time of sale, it would not be eligible for a second price match. The item is still within the Holiday Return & Exchange Promise timeline, however.
If it did qualify, just the receipt and proof of new sale price would have sufficed to process the credit.
Thanks for your post,
Elizabeth|Social Media Supervisor|Best Buy® Corporate
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HT201209 When I try to activate my gift card it says not activated properly

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