HT201210 A message appeared on our Ipad wanting to know if we wanted to upgrade to 6.0 but just before it finished it locked up and now I can't get it to come on. When I connect it to Itunes it tries to restore but then I get a message that says it isn't
A message appeared on our I Pad wanting to know if we wanted to upgrade to 6.0 but just before it finished it froze up. Then when I tried to restore it conneting to ITunes it said it wasn't eligible to be restored. ????
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom
Similar Messages
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any suggestions on how I can fix this
This is probably some corruption in the settings file that stores the on-screen position of the Firefox window. Could you try the steps in this thread: [https://support.mozilla.org/en-US/questions/980358 opens off monitor screen]. Any luck?
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Bought Garageband for iPad1 and it worked like a dream. Then I upgraded my system to 4.3.5 and now Garageband doesn't work. How come? When I try to start it just flickers and then goes back to show the symbol for the app.
I understood what you were saying. You did type 4.3.5 in your post. Several other things to try.
Close all open apps like I described above. Just tap the home button first so that you will be able to access all of your apps. Close every single one and then restart again.
You can also delete the app and download it again. As long as you use the same Apple ID and password there is no charge to download it again. Tap and hold down on the GarageBand app icon until it wiggles. Then tap the X to delete it. Download it again.
Reset the iPad. Hold down on the sleep and home buttons at the same time until the Apple logo appears on the screen. It takes about 10-15 seconds. Ignore the red slider shut off bar. When the Apple logo appears you can let go of the buttons and the iPad will reboot.
The final thing to try is to download another app - any free app. Sometimes that seems to reset something on the iPad. You can always delete the free app if you don't want it. -
my computer failed to install the compatible driver software when updating my iphone and now my iphone is unusable as it is requesting me to connect it to itunes but i physically cannot connect to itunes... help me please?
Hi there croadstar,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W. -
Help! Upload 8.1 on my iPad 2 and now I can't get any wifi nor can I reset any settings. When I try to go on my iCloud it is all greyed out and no longer recognizes my password.
I also can't turn off "Find my iPad" on iTunes in order to do a restore.Try a reset first. Hold down on the sleep and home buttons at the same time until the Apple logo appears on the screen. It takes about 10 seconds. After the iPad restarts, see if you can get into your settings.
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Hi ...Some days ago i bought a used iphone 4s....but i can't activate the phone...when i connect it to itunes it shown that activate the phone but the person was not give me the ID & password....pls help me for this issue....Iphone is my favourite phone...in my child hood i love Apple products & till now......I can't activate it & for this reason i can't find the carrier network & can't make any call....pls help me...thanks for always support..My device ios is 7.1.2
& IMEI is : *****
Br-----------------------
Fazlur
<Personal Information Edited By Host>It's a security risk to post your IMEI number and I've asked the Hosts to remove it.
If a second-hand iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515
If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you.
You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless. -
I was in the middle of installing the new update using the wifi at a local restaurant when I lost the wifi signal and my iPhone shut down, and now I can't get into the phone. I only get the iTunes logo with the cable pic. What are my options now?
Your only option is to connect your iPhone to your computer via USB (as the diagram indicates) and restore using iTunes.
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I upgraded to IOS 7 and now I can't get my Hotmail account on my phone. When I type in all the information, I get "Unable to Verify Account Information". How do I get to use my Hotmail account using this software????
I have had the same problem as yours on my Ipad after upgraded Procreate 2.01. My iOS is 7.04. I tried to find solution from internet for weeks. Fortunately, the problem was resolved a few minutes ago. It is very simple,
1. Lunch outlook.com to confirm you can access hotmail mailbox. It means your account is Ok.
2. Go to setting>Mail,Contacts,Calendars.Delete your hotmail account from your device.(my device is Ipad)
3. Turn off your device, then turn on again.
4. Go to setting>Mail,Contacts,Calendars and create your hotmail account by tap outlook.com. Be sure the incoming mail server is pop3.live.com.
5. Waiting for validation.
That's all. Hope my experience is helpful. Good luck!
Nelson -
I have IMac 10.7.5 Lion I use I forgot the password and I did a few fixes from web sites, which did not work and now I can not get the computer to reboot the gray screen comes on with the apple and if a shift+c, I get a load bar and it goes half way and stops, I can get into the black screen area with the hard drive info
I did the following: mount -uw / rm/var/db/.AppleSetupDone shutdown/uses/us reboot Ok I know I should not have, but now I need help to reboot and hopefully not lose everything on the desk top, Linda MarkleYou did the wrong things. In the future it's a good idea to remember not to do something when you don't know what you are doing and what happens when you do it.
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see:
Reset a Mac OS X 10.7 Lion Password
OS X Mountain Lion- Reset a login password,
OS X Mavericks- Solve password problems,
OS X Lion- Apple ID can be used to reset your user account password. -
I charged my phone and now I can't get it to turn on again. What do I do? I can't find a solution here. All I get are error messages.
Try pulling the battery for 10 minutes and putting it back in. Try pressing and holding the power button for a while 15-30 seconds to see if it will respond. Did anything happen to it, drop, submersion, etc. Was it functioning before you charged, When did it last work. Are you sure it charged up and the charger is working.
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I just updated my IOS to 7.1 and now I can't open Microsoft attachments - I used to always do it. Help - I use my iPad for work and now can't see any attachments. I've tried opening straight into other apps and just get error messages, and I the mail preview there is just a grey screen telling me the file name and size. It worked fine until I did the IOS upgrade
Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Delete the app and redownload.
Downloading Past Purchases from the iTunes Store, App Store and iBooks Store
http://support.apple.com/kb/ht2519
Cheers, Tom -
I just attempted to update my apple iTunes to 11.1.4 which resulted in the msvcr80.dll error message. I followed all of the instructions to move the .dll's to the desktop, I removed iTunes via the control panel, and now I can't get past the Service 'Apple Mobile Divice failed to start. Verify that you have sufficent privilidges to start systems services. I now have no iTunes on my laptop, can't reinstall iTunes, and I am pulling my hair out because I can not figure out how to send an e-mail to Apple because I bought my iPad just over a year ago. PLEASE HELP!!!
V/r "TRACER"
CDR Harold W. "TRACER" Valentine, SC, USNSolving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80. -
I took pictures on my iphone when it was on the lock screen and now I can't view the pictures in all of my photos. How do I view them?
If you go to the Photos app, is there content in the Photo Library? These would be pictures that are synced to the phone from the computer. Photos in the camera roll are those that you take with the phone, or save from email, MMS on the phone. What type of pictures are you trying to get rid of? If you are trying to get rid of the synced photos, you need to connect to iTunes, select the iPhone in the device pane, then go to the Photo tab in iTunes and remove the check mark by sync.
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Rented a movie and it stopped in the middle of the movie and now we can not get it back on without renting again. What do we do to get our movie back?
Have you tried going to settings - iTunes store - check for rentals? If it does not initially appear try logging out and back into your account.
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I just updated my ipad and now I can't get my kindle books in landscape mode. I have th elock roatation off everythign else goes to landscape
iPhone, iPad or iPod screen will not rotate, fix
http://appletoolbox.com/2013/03/iphone-ipad-or-ipod-screen-will-not-rotate-fix/
iOS Screen Does Not Rotate
http://support.apple.com/kb/ts3805
Cheers, Tom
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