HT201210 after 7.1 iPad update, my pad wont swip or input security passcode, and Siri is taking about every thing that is happening
After update the iPad is acting real strange in that Siri is talking about every thing happening on iPad and swip wont work. When I had Siri go to passcode input screen, the number never were recorded in the top dotes
Quickly, triple tap the Home button to disable accessibility features.
Similar Messages
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It seems after the latest software update, my iphone 4 has issues with the phone and voicemail locking up as well as opening random apps. Any thoughts?
Hi clintfromid,
Thanks for using Apple Support Communities. I would recommend closing all your apps and restarting and maybe resetting as good initial troubleshooting steps for this:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari -
After upgrading my ipad to ios6 it wont start why?
after upgrading my ipad to ios6 it wont start why?
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
my iPad is frozen.. it won't shut off.. i can't do a forced restart by holding the sleep/wake and home button.... it doesn't respond to that either.. i can't connect it to iTunes because it needs passcode entered but again the iPad is frozen so i can't input the passcode… I also can't do recovery mode as the ipad won't shut down for me to do a recovery mode.... HELP
Erase iPad and setup iPad from scratch
1. Launch web browser on your computer
2. Sign in to www.icloud.com
3. Tap on Find My iPhone
4. Select the iPad to be erased
5. Tap Erase iPad
6. Message: All your content and settings will be erased. An erase iPad cannot be located or tracked
7. Tap Erase
8. Enter Apple ID and Password
9. Tap Next
10. Enter a phone number where you can be reached. It will be shown on your iPad after it has been erased
11. Enter phone number
12. Tap Next
13. Tap Erase iPad
14. This message will be shown on your iPad after it's been erase "This iPad has been lost. Please call 12345678"
15. Done
16. Erase started
16. OK
17. Remove from Account (this will allow iPad to be activated and used by another person)
Setup wiped iPad
1. Slide to unlock
2. Select English
3. Select Country
4. Choose Wi-Fi Network
5. Enter Wi-Fi password
6. Activate iPad
7. Apple ID and Password
8. Apple ID and Password
9. Enable Location Service
10. Select "Restore from iCloud Backup"
11. Enter iCloud password
12. Agree to Terms and Conditions
13. Choose backup
14. Select "Backup file in iCloud"
15. Hello (Welcome)
16. Slide to unlock
17. Update Completed
18. Continue
19. Enter Apple ID and Password
20. Updating iCloud
21. Select "Don't Add Passcode"
22. Welcome to iPad
23. Get Started
24. Restore Apps and Media. Your settings have been restored. Connect to power to save battery while apps and media are downloading
25. Sign in to iCloud -
I just updated my iPhone 5 from virgin mobile to ios7, and upon the normal setup i find that i my sim card is not being read; apparently now it isn't supported. please someone help me.
my iphone is and has been locked to one carrier. all i've done is a software update to ios7, like all the other updates since i bought the phone when it was released. same carrier, same sim card. :/
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My Firefox is working fine, but there is a blue band at the top of the screen that says, "Downloading the latest applications," and it has a swirly, circle thing that indicates something is downloading, but it never stops or goes away. I updated to the latest version of Firefox, but the blue band is still there.
== This happened ==
Every time Firefox opened
== Just the other day. no matter how long the computer runs, it doesn't stop.This problem can be caused by the MSN® Toolbar (Tools > Add-ons > Plugins)
See [[Troubleshooting plugins]]
See [[Troubleshooting extensions and themes]] -
I try to update my iPhone 5 but in the middle of the way error 1603 didnot allow me I did every thing that I read about it but in every computer and updated one it is the same and now I am in DUF mood and my phone can not start what I must to do
The program is for replacement since Apple does not repair iDevices...you take your non-working or damaged iPhone to an Apple store genius bar, or send to Apple service, and they provide a refurbished unit as a replacement, for a fee, of course. You will have to talk with Apple to see if you get all components or just the iPhone replaced.
With AppleCare+ you can have two out-of-warranty replacements for a cost of $49 each. -
I have updated PS CS6 ver. 13 to 13.01 and now it takes about 15 minutes to open. When I go to save an image in jpg, the only way it works is if I select Photoshop 2.0. Need help!
See Here for keeping your Mac Happy...
http://support.apple.com/kb/HT1147
http://www.thexlab.com/faqs/maintainingmacosx.html
http://www.thexlab.com/faqs/performance.html -
My ipad won't turn on. Tried to reset and it work. I'm using ipad 4 with ios 7 and this is the first time that this happened to me.what is wrong with the ipad?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iphone after the update to IOS 5 (which i had problems updating first anyway) wont even register with itunes saying its still half way through a restore when its not i have already restored it 4 times but still wont sync music or apps or finish restoring my phone because it always comes up device is not connected or the required file is not found?
Any ideas?? ive gone the 02 shop and they just said to keep trying to restore it but its really not solving anything.Unfortunately yes, though technology would never move on if it kept to older standards and did not strive to do more.
The app store always gives you the option to use a previous version of the app IF it is available for your device.
Sorry but you are stuck without new hardware.
PJRS -
Since my last Itunes update my library of songs has many songs that stop short of the finish and skip to the next selection. It is that way on my computer and also on my Iphone where I normally play the songs. Same repeatable stop with the particular song that is affected. How do I fix????
Unless you've done anything to change it, Google keeps every email that ever passes through their server in your All Mail folder/mailbox/label. Even if you delete stuff, they hold onto it, there. You have to go out of your way to actually delete anything permanently.
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After having my IPad2 restored at Best Buy, I cannot retrieve my pictures and videos from my ICloud. What can I do?
This is tells you what iCloud backs up for you.
http://support.apple.com/kb/HT4859
If the iCloud backup did not have the photos and videos in it, unless you imported your photos and videos to your computer, they are gone.
You get a total of 5GB of free storage. Did you exceed that limit? Have you restored from the iCloud backup?
Are these purchased movies? Synced photos? -
I'm looking for a solution for this as it is taking TOO long. I also did the new update on my mini ipad this morning, i use it most of the time. I am looking for a way to delete photos that have been imported from emails and such. The new update changed the format and I can't find how to do so. Answers anyone???
Well, two thoughts.
The battery has completely discharged and will take overnight to recharge, so don't expect much in an hour.
The battery has deep discharged and is now dead. It will never recharge and should be replaced.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.
The flat fee for a battery exchange is, I believe, $99.00 USD. -
ipad is disabled because putting wrong password too mant times and it wont connect to itune. error comes when connected saying put your passcode to your ipad but ipad is disabled. tried restoring and same problem. msg on the ipad says disabled connect to itune. i havent connect this ipad to any computer before. please help?
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
My i pad wont turn on i charged it and it still wont cut on?
My i pad wont turn on.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom
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