HT201210 After updating iPhone 4S to iOS 7, the lock screen will not accept my password.

After updating my iPhone 4S to iOS 7, the lock screen will not accept my password and I am locked out of my phone. Anyone else seeing this? What can I do to fix this?

Hello kennyred,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
If you have chosen to encrypt your backup, it will contain the passcode. Disable backup encryption before restoring from backup. Learn more about iOS backups in iTunes.
When the backup and sync is complete, select Restore from Backup and choose the most recent backup of your device.
Best of luck,
Mario

Similar Messages

  • After updating iphone 3gs to ios 5 music and photos will not sync

    updated to IOS 5 and now the phone will not sync music and photos, updated itunes, phone shows "no content"

    Did you restore your iPad to a computer other than the one you set up your iPad with?

  • IPhone 4 is stuck in the telephone screen, will not turn off by holding down top button or main menu

    iPhone 4 is stuck in the telephone screen, will not turn off by holding down top button or main menu, can't send texts, emails, check internet etc.,

    Hold down the home and power buttons until the Apple logo appears(about 15 seconds). It should then restart.

  • Lock screen will not accept password on iPhone and iPad.

    I have an iPhone 4S and an iPad Mini that I use with corporate eMail which has enforced use of the lock screen with a secure password. Occasionally (it feels like at once every day)  when I go to unlock my iphone or ipad after the timeout has brought the lock screen up it will not let me enter the password.
    The soft keyboard appears and the keys appear response to my touch however no letters appear in the password box. I have to power off and restart before entering the password.
    It's driving me nuts, always happens when I'm in a rush. Any thoughts on what I can do to prevent it?

    Hello kennyred,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Connect the device to the computer with which you normally sync and open iTunes.
    Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
    If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
    If you have chosen to encrypt your backup, it will contain the passcode. Disable backup encryption before restoring from backup. Learn more about iOS backups in iTunes.
    When the backup and sync is complete, select Restore from Backup and choose the most recent backup of your device.
    Best of luck,
    Mario

  • Updated iPhone 4 to IOS 7 and now phone will not sync at all. Fix?

    When iTunes opens or phone is plugged into computer or anywhere within iTunes, the sync options are all grayed out and not available, even though my phone is detected. What gives?

    Hello iron2850,
    Sorry to hear you are having problems. '''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
    ''(If you're not using it, switch to the Default theme.)''
    * You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
    * Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    ''Don't select anything right now, just use "'Start in Safe Mode"''
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
    '''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
    Please follow the [[Troubleshooting extensions and themes]] article for that.
    ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

  • After downloading 5.0 , it will not accept my password

    After downloading update 5.0 The i-pod will not accept my password. Is there a standard password?

    No.  There is no standard/defaults passcode.  I assume you are talking abut the lock-screen passcode. If so, just restore the iPod from backup. If iTunes asks for a passcode and you can't enter the passcode, place the iPod in recovery mode and then restore. For recovery mode:
    iPhone and iPod touch: Unable to update or restore

  • Itunes will not accept my password on my Iphone

    I have an Iphone 4S, for some reason, the Itunes store will not accept my itunes passwords when I'm accessing it through the iphone.  I have made sure I have the correct password by going accessing the itunes store and making a purchase through my computer and all worked fine, but no luck when trying to make a purchase through the phone....Can anyone help?

    I am also having the same problem. My iTunes password works fine on the PC running Windows, but when I try to update Apps on my iPhone 3SG it asks for my iTunes password and then rejects it as not recognised.
    It also rejects in the same manner when I try to buy music using my iPhone through iTunes.
    Grrrrr

  • What cause searching network problem after updating iphone 6 from iOS 8.1.2 TO iOS 8.1.3?

    what cause searching network problem after updating iphone 6 from iOS 8.1.2 TO iOS 8.1.3?

    SSince Apple does not support downgrading the iOS I suggest you start a new question that gives a good title to a specific problem. Then in the body of the thread describe the problem in detail, tell us what steps you have tried so far to correct the problem, what happened, and what error messages you received.

  • After updating iphone 5s to iOS 7.0.6 it cannot detect my career

    After updating iphone 5s to iOS 7.0.6 it cannot detect my career, it is just say no services

    Are you uninstalling just iTunes?  Because if so, you actually have to uninstall five separate programs, and THEN reinstall.
    Windows XP: Removing and Reinstalling iTunes and other software ... - Apple
    Windows Vista, 7 & 8: Removing and reinstalling iTunes and other software ... - Apple
    Follow the steps precisely in those articles.

  • Hi after updating iPhone 4  to iOS 6 it us not activating

    HI after updating iPhone 4 to iOS 6 it is not activating, showing activation error

    is your device jailbroken? if so, you won't be able to activate after an update of the iOS

  • HT4623 After updating Iphone 4s to 6.0 the signal is very weak and the phone drops calls frequently.

    After updating Iphone 4s to 6.0 the signal is very weak and the phone drops calls frequently.

    Based on what?
    "When Apple rolled out iOS 6.1, its first major update to iOS 6, yesterday, it introduced a series of bug fixes, software tweaks for iTunes and Siri and also added LTE support - but none of that was any use to the disconnected and discontented sufferers of a particular iPhone software flaw: greyed-out Wi-Fi."
    http://www.theregister.co.uk/2013/01/29/ios6_wifi_flaw_no_fix/
    The phone is an iphone 4
    (converted from a 3g and still have the habit of referring to it as a G)

  • After installing iOS 5, my ipad 2 will not accept my access code and has locked me out

    after installing iOS 5, my ipad 2 will not accept my access code and has locked me out.  Any ideas?

    I don't know if your symptoms are the same as mine, but my problem is the same. Specifically:
    My update seemed to go fine, but I noticed that items in Notification Center were not current or missing, as compared to the iPhone. Also, when iTunes saw the iPad without it being connected by cable, the portion of the iTunes screen that displayed the OS status was blank, and it told me that I had to connect physically to update. When I did, iTunes confirmed that iOS 5 was indeed installed and current.
    With this, I decided to shut down the iPad completely, and restart it. When it came back up, the lock screen had changed. I now get a full keyboard (not just a number pad). When I attempt to enter my 4-digit passcode (and I know I'm entering the correctone), the iPad won't take it. Now it's completely locked and I can't access it.
    The odd thing is the way the screen changed to display a full keyboard on the lock screen. This didn't happen to the iPhone.
    All devices are running the current versions of everything.

  • Updated IOS 7 and now it does not accept my password. I'm locked out

    Level 1 (0 points)
    vlmorgan 
    Sep 22, 2013 5:05 PM 
    Updated IOS 7 and now it does not accept my password. I'm locked out.
    iPad, iOS 7 
    I have this question too (1) 

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • I just upgraded my iphone 4s to ios 7 and now it will not connect to my hotel wifi, it asks to accept cookies and ive done that and it keeps asking that.

    I just upgraded my iphone 4s to ios 7 and now it will not connect to my hotel wifi, it asks to accept cookies and ive done that and it keeps asking that.

    Hi JokerzLaff,
    If you are having issues with your WiFi connection after updating to iOS7, you may find the following article helpful:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Regards,
    - Brenden

  • I have changed my password and it is verified on my desktop computer but will not accept any password on my ipad after updates

    after a new update, i changed my ipad password and it confirmed on my desktop, but the ipad will not accept any password....new or old

    Hello glenda15,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Best of luck,
    Mario

Maybe you are looking for

  • Why is my iPod touch not working with my car stereo after the update?

    I updated to iOS 6 and now my iPod will not play when I plug into my car stereo with the USB port and cable. I am very frustrated!

  • Programs quit when trying to print.

    I just installed Mac OS 10.4.10 on my Powermac G4, I used to have Mac OS 10.3.9. After I installed the operating system I tried to print something from Safari 3 BETA. When I clicked print the whole program quit. I thought it was a problem with safari

  • Dreamweaver CS5 - Setting the homepage?

    I just upgraded to CS5 from CS3: In the past I was able to set a homepage by "Right-Click" my mouse on the page I want and then click "set as home page." But with cs5, I couldnt? The problem is, the page I currently have as a homepage is not "index.h

  • Disc not readable

    Just received the error message:" ...disc you inserted was not readable by this computer." This is a 64gb sdxc from Nikon d7000. My Intel Mac is running 10.5.8 with plenty of memory. It doesn't seem to want to follow the usual Disc Utility approach,

  • New IPhone is a Brick - after new Software Update

    Last night I synced my new IPhone 3G that I got this past July after lining up for 2 hours. Love it! However, it's been turned into a brick. I synced with iTunes 7, using the correct cable with no dock, and it mentioned that there is an update for th