HT201210 After updating my computer OS to Lion, my iPhone ID seems to be confused, and won't update.  I don't want to lose all the songs in my iPhone (they are gone from my computer), so I'm trying to find a way to work around, get updates but still keep

I'm wondering how I can update my iPhone after having updated my computer to Lion.  Suddenly, I can't get proper software updates to my phone.  It didn't help matters that I changed my email shortly thereafter, and one of these issues is making me somewhat unrecognizable to Apple, or my phone to my computer.  Something's wrong. When I went to Apple for help, they asked me to put my Serial # in, and then it told me that there was a problem with that, too!  ***?  Anyone have this problem?

See also Recover your iTunes library from your iPod or iOS device.
tt2

Similar Messages

  • Computer crashed. Have new computer, but don't want to lose all the music I've put into my IPOD. How do I transfer the music that is in my IPOD to the new computer. All instructions found so far have to have old computer to do transfer.

    Computer crashed. Need to transfer music from IPOD to new computer. All support found requires transfer from old computer. Not possible. Can I transfer music from IPOD to new computer. Don't want to lose the music I've got.

    See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

  • HT204053 I tried to download some music to my new computer, when I tried, it said that the apple id was used before on 5 other computers. The computers it was used don't work any more. What do I do ? I don't want to lose all the music I purchased.

    I want to know how to remove other computers from i tunes that are no longer working.

    Hello DJSmithLaner,
    Thank you for the question.  It sounds like you have authorized five computers, but you no longer have access to all five computers. 
    You can deauthorize all the computers associated with your Apple ID and then authorize the computers you still use. 
    Use these steps to deauthorize all computers associated with your Apple ID:
    Deauthorize all computers
    After you authorize two computers, you'll have the option to deauthorize all computers for your Apple ID. You can deauthorize all computers once a year. You should deauthorize all your computers in these cases:
    If a computer doesn't work anymore
    If you don't have one of your computers
    If you used 5 authorizations and want to authorize a new computer
    To deauthorize all your computers, follow these steps:
    Click to open your account in iTunes (you may need to sign in with your Apple ID), or follow these steps:
    Open iTunes and click iTunes Store.
    Click Sign In and enter your Apple ID.
    Click your Apple ID and select Account.
    Click Deauthorize All.
    The Deauthorize All button appears only if you have more than two authorized computers.
    Once you have deauthorized all the computers, use these steps to authorize the computers you have access to:
    To authorize a computer, follow these steps:
    Open iTunes.
    Choose Store > Authorize This Computer from the menu bar.
    You may need to show the menu bar to see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
    Enter your Apple ID and click Authorize.
    You can find those steps and more information at the following link:
    iTunes Store: Authorize or deauthorize your Mac or PC
    http://support.apple.com/kb/ht1420
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • My iPod has a image of the usb conector from ipod and there is an arrow pointing to the iTunes symbol, when I connect it to my computer it says it needs to restore, but I don't want to lose all the apps I bought and fotos, etc. What do I have to do?

    My iPod has the image of the usb conector and an arrow pointing to the ITunes's symbol. It says it needs to restore. I have been using it for 5 days. What do I need to do? Please answer <:)

    I found the solution! thanks!

  • I want to erase the data from my iphone so I can trade it in for a new one.  However, my husband and I share a calendar and address book.  I don't want to lose all his contact info--is there a safe way to do this?

    I need to upgrade my phone.  But my husband and I somehow ended up sharing our contacts and calendar.  So I'm afraid if I wipe my phone, his phone will get wiped, as well.  How do I make sure that he doesn't lose all his info when I clear my phone out?

    It will not delete his items if you erase you're phone.

  • TS2430 tried to do the 7.04 update on my iPhone 5 and now it has the iTunes logo stuck on screen and when I connect to iTunes it states my phone needs to be restored??  I don't want to lose all my stuff- ideas?

    I tried to do the 7.0.4 update on my iphone 5 and now it has the itunes logo stuck on screen and when I plug into itunes it states my phone needs to be restored. I don't want to lose all my stuff.... ideas?

    here is solution
    http://support.apple.com/kb/HT1808
    You have already lost it at this stage
    but you have a backup of course

  • I have always been able to sync my IE bookmarks from my desktop to Safari on my iPhone.  Suddenly they are gone from my phone and they won't sync any longer.  What am I doing wrong?

    I have always been able to sync my IE bookmarks from my desktop to Safari on my iPhone.  Suddenly they are gone from my phone and they won't sync any longer.  What am I doing wrong?

    I have done this on numerous occasions but I think that my Iphone has a defect. After many tries, reinstalls, deletion of content, changing content to be stored on external hard drive, deleting itunes and cleaning computer I managed to get all of the songs on and things seemed okay for a while.
    The problem returned about a week ago after downloading a new album from Itunes. I now have 12.5k of songs leaving 10gb spare on Iphone which should be more than enough room to operate properly. Last night it seemed to be dowloading ok (after doing all of the above again for the umpteenth time) this morning it revealed that it had just synched 2.5k of songs and 18gb of "other" on the contents bar. it wont synch now as it says its over capacity. So the 18gb of "other" would probably be corrupted data that means it must corrupt each song as it tries to synch it.
    The 2.5k of songs it did synch are working on the Iphone as is every song in the library on Itunes. I did completely delete the new album I bought and redownloaded it from the store then tried to synch just that album and it worked fine.
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  • HT204150 My iphone contacts got synced with my daughter's ipod contacts and she deleted my contacts and now they are gone from my iphone.  How do I recover my contacts?

    My iphone contacts got synced with my daughter's ipod contacts and she deleted my contacts and now they are gone from my iphone.  How do I recover my contacts?

    First, your daughter needs her own iCloud account, otherwise her ipod will sync will all your data (email, calendars, contacts...).  If you have a backup or a copy on your computer, you could turn off iCloud syncing on your iphone, then restore from your contacts via iTunes.  After you get a new account for daughter, you can then turn on iCloud.

  • I have an iphone and my daughter has an ipod.  She has all my contacts showing up on her ipod.  I deleted them and now they are gone from both.  is there any way of retreiving this deleted information.

    I have an iphone and my daughter has an ipod.  She has all my contacts showing up on her ipod.  I deleted them and now they are gone from both.  is there any way of retreiving this deleted information.

    When you share an iCloud account, any data you sync with the account is merged, and any actions you take on one device (such as deleteing contacts) is synced to all other devices sharing the account.  To avoid this, each person's device(s) should have a separate iCloud account with a separate ID.  (You can continue to share your iTunes account; it does not need to have the same ID as the one used for iCloud.)
    To create separate icloud accounts, decide which iPhone will be keeping the current iCloud account.  On the one that will be changing accounts, go to Settings>iCloud, scroll to the bottom and tap Delete Account.  (This will only delete the account from this phone, not from iCloud.  The phone that will be keeping the account will not be effected by this.)  When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone.  Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom).  Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge.  This will upload the data to the new account.
    Finally, to un-merge the data you will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the data you don't want (such as deleting the other person's contacts from your account, and vice versa).
    As for recovering the deleted contacts, you can try restoring her phone from her most recent backup.  This may recover the contacts, however it often doesn't.  Restoring to an iCloud backup has to be done in the initial setup process.  If she have any data on your phone now that is not in the backup that she wants to save she will need to do that first.  Then go to Settings>General>Reset and tap Erase All Content and Settings.  You will then go through the setup screens as you did when the phone was new. When given the option, choose Restore from iCloud Backup.  Be sure you are connected to wifi and your charger as this will take some time to finish.

  • HT204053 My daughter and me use the same cloud ID and to buy songs and now all her contacts ended up on my new iphone 5  and I manually erased all from my phone and now they are gone from her phone.  How does she get back her contacts?

    My daughter and me use the same cloud and apple id to buy songs in the past.  I got first iphone 5 and after trying to set up itunes to phone I ended up with all my daughters contacts from her iphone on my iphone.  I then deleted them from my phone one by one and now they are gone from her phone as well.  How does she get them back on hers and what happen????  Help with cloud!

    That's what happens when you share the same iCloud account.  First, migrate his phone to a different iCloud account using a different ID (you can continue to share the same ID for other services such as iTunes if you want).  To do this, on his phone save any photo stream photos that he wants to keep to his camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll.  If he are syncing notes with iCloud that he wants to keep, you'll need to open each of your notes and email them to him so he can later copy and paste the text into new notes created in his new account.  Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud; this won't effect your phone), provide the password to turn off Find My iPhone and choose Keep on My iPhone when prompted.  Then sign back in with a different Apple ID to create his new account and choose Merge to upload the data.  After doing this, he can go to icloud.com and safely delete your data from his new account.
    Then, if your contacts were on your phone when you last backed it up to iCloud, you can restore them by following Winston Churchill's user tip here: https://discussions.apple.com/docs/DOC-4841.  This involves turning off your wifi after your phone restarts during the restore process, then saving the contacts on your phone and deleting them from iCloud prior to turning your wifi back on and allowing the restore process to finish.  You can turn off your wifi either by pulling the cord out of the WAN port in your wifi router, or by simply unplugging it.

  • I did an update and only only the music purchased from itunes store is there all the cds I burned to it are gone. Tried syncing ipod but it says it will wipe all content. How do I get all my music back. gone from over 6000 songs to 250?

    I did an update and only only the music purchased from itunes store is there all the cds I burned to it are gone. Tried syncing ipod but it says it will wipe all content. How do I get all my music back. gone from over 6000 songs to 250?

    See Empty/corrupt iTunes library after upgrade/crash.
    tt2

  • In order to install IOS7 on my 4S, I need more storage of  3.1GB and presently have only 1.3 GB. My biggest usage is the camera roll at 9.8GB.  Photo stream is at 584 MB. My question is -should I delete the camera roll pics? They are saved on my computer.

    In order to install IOS7 on my 4S, I need more storage of  3.1GB and presently have only 1.3 GB. My biggest usage is the camera roll at 9.8GB.  Photo stream is at 584 MB. My question is -should I delete the camera roll pics? They are saved on my computer.

    At 1.3GB available, your storage space is getting very thin no matter what you do further.  As long as you have the photo's in the camera roll saved on your computer you can delete them.  Just make sure first that they are in your photo software.  If updating in iTunes, just backup/sync first, then update, and that will save the camera roll in the backup as well.
    At only 1.3GB you eventually are going to find yourself unable to install or update some app, or unable to take any new pictures, or some other limitation that will force you to free up space anyway.  So now, before updating, sounds like a good time to make sure everything is backed up or stored somewhere else, and clean house a bit, then update.

  • What happened to all the patterns I defined? They are all gone!

    What happened to all the patterns I defined? They are all gone!

    Did you save them did your Photoshop preferences get reset without knowing what been happening on you machine there is no way can know we could only venture a guess.
    Supply pertinent information for quicker answers
    The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
    Adobe product and version number
    Operating system and version number
    The full text of any error message(s)
    What you were doing when the problem occurred
    Screenshots of the problem
    Computer hardware, such as CPU; GPU; amount of RAM; etc.

  • HT204406 i want to download all the songs from itunes match back to my pc.  there are well over 2000 songs. instead of downloading one by one, is there a way to download all of them while I sleap?

    I want to download all the songs from iTunes Match back to my PC (iTunes).  Instead of downloading one by one, can I have all the songs downloaded back to my iTunes by one shot (while I sleap)?

    I just found the answer by myself.  Instead of clicking Cloud icon one by one, highlight all the songs in Cloud (after sorting by Cloud status) and riight click, download.  Now I am getting all the songs back to my local machine.  I will sync my iOS devices tomorrow and just GET RID OF iTUNES MATCH.  To me, it was a disaster.  Worse than their map app.

  • I have an iphone 4 (ios 4.3.1). I want to update to the latest ios, but it wouldn't load onto my iphone, I got error message code 3014. I tried again and it said I would lose all the contents on my iphone if I continued - help!

    I have an iPhone 4 (IOS 4.3.1) and it was synced and backed up today.
    I wanted to upgrade to the latest ios on iTunes (today's date is 3rd Jan 2013), it seemed to download ok (it took about 30 minutes or so), but when it tried to update onto the iPhone (I think this was what it was doing!) I got an error message that had code 3014 in it. Nowhere on Apple's website can I find a way to resolve this error code.
    I then thought I would just try again from the beginning, but I then got an error message saying that if I continued I would lose all the contents on my iPhone so I cancelled it as I don't want to lose everything on my phone.
    Can anyone help me as I am not very good at technical things and I really want to upgrade the ios on my iPhone without losing all the data I have on there already. An idiots guide would be great.
    Thanks.

    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.

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