HT201210 All my contacts disappeared...and my phone was sync 'ing' for over 1 1/2hours this morning and nothing was changing...

my phone is acting up.....have lost contacts for second time in two months, also when I take a picture it goes black and back to 'homescreen'....
I had my phone hooked to computer this morning sync 'ing' for over 1 1/2hours.......

If you are using the iphone as designed then you should lose very little or nothing.
You should be syncing contacts with your computer regularly, so all of your contacts should be on your computer and you can sync them back.
You should be importing all pics taken with the iphone to your computer regularly as you would with any digital camera, most especially before any attempt to update.
You should be transferring all purchases made on your iphone to your computer: File>Devices>Transfer Purchases
You can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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