HT201210 am getting an ''unknown error (1)'' when trying to restore my iPod touch, what is the solution
I restored my ipod touch (old version, silver back cover) but after erasing all the memory in it, Itunes showed me an error message ......The Ipod ''Ipod'' could not be restored. An unknown error occured (1)....What is the problem or how can I resolve this error?? please assist!!
This usually indicates a hardware problem.
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Similar Messages
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I'm getting the apparently "deadly" error 3149 when trying to restore my Ipod Touch 4g
A few days ago I tried to update my Ipod Touch (4th Generation) to the newest software. I pressed update and the apple logo with a loading bar underneath it appeared then the bar got about halfway and all of the sudden went into recovery mode. I followed some steps online to get it out of recovery mode, didn't work. So then I decided to just restore it. I tried restoring directly from Itunes but Itunes never finished the download (tried 3 times). Each time it gave me a different error. So I downloaded the 0.6.1 firmware online (*though it was a 840mb download and the file only says it's 839mb, weird)and tried using the Shift + Restore method. It extracted it then said "Verifying" then gave me the error 3149. I went online, yet again and followed some steps dealing with the "Hosts" file. No luck. I've also tried putting it in DFU mode, no luck.
I should also mentioned that my Ipod is Jailbroken. It was given to me like that when I got it for my B-Day. I never use anything with Cidia or whatever so I think Jailbreaking is pretty useless but I think this is worth mentioning because it could be what's causing the problem, but I don't know if it has anything to with it for sure. I've been told that restoring it will get rid of the stupid Jailbreak but I can't restore it now can I?
Please give me some advice, any advice that I haven't tried already would be helpful. I just want to actually use my Ipod! Why's it so hard to do things?!?
Also, no idea what operating system it was before the craziness happened. I can't check right now either. :/Did you mean 3194
See the actions for that error here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
iPhone Error 3194 - How to Fix iTunes Error 3194?
Fix Error 3194 from iTunes during iPhone restore -
ERROR 1604 when trying to restore my ipod Touch
Hi all,
I am trying to do a restore on my ipod Touch(32GB)but get the message "Unable to restore...unknown error 1604." Anyone know what this error is? I'm trying to restore and every time it comes up with this error and what is happening is that it is not asking for restore alone it is asking for both Restore and update both at the time of restoring when my ipod is connected to my computer..
Guyz please Help in trouble.
Any thoughts?(I'm using iTunes8.0 on a PC running XP Home.
Thanks for your help!!
Dayapreet Singh.Hello CHITDAYA
There is MANY troubleshooting steps that you could attempt to resolve this issue. however there is many, steps to follow in the following link
http://support.apple.com/kb/TS1275
however I would recommend simply restore on another computer if you can get access to one. to save you a lot of time.
Cheers -
Today the volume bar disappeared on my iPod Touch leaving me with no volume control. When I tried to do a restore I got the message "iPod Touch can not be backed up. The file needed can not be found" I'm in a double whammy here. First off has anyone ever got and cured either problem?
Thanks!Problem solved thanks to another post here on the same topic.
1-Opened i Tunes & Connected iPod Touch
2- Unchecked "Open iTunes when connected"
3 - Synched iPod
4- Hit "Apply"
5- Checked "Open iTunes when connected"
6- Synched iPod
7 - Hit "Apply"
8- Ejected iPod and closed iTunes
9- Re-connected iPod Touch
10- iTunes opened automatically! -
please let me know how to get past error msg 11 when trying to restore an ipod touch 4th gen
Is the iPod jailbroken? Googling shows that error 11 appears if it has been jailbroken.
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How do I fix a 1611 error code when trying to restore my ipod?
How do I fix a 1611 error code when trying to restore my ipod touch?
Click here and follow the instructions.
(120576) -
Ipod nano gets unknown error -48 when trying to restore
Hi All
My Ipod nano gets unknown error -48 when trying to restore and download the software update. Specifcally, when I connect my ipod, I get a message saying itunes cannot access the ipod and that I should restore it. I go the the ipod tab, hit the restore button and the download begins (approx 16mb). The download completes, and then I get this message :
There was a problem downloading the ipod software for the ipod "ipod". An unknown error occurred (-48).
Please help !!!!!Even though not specifically listed, try the steps here:
http://support.apple.com/kb/TS1372
If you know someone with an XP windows machine try the reset utility on their computer. -
On My Mac Pro Getting an unknown error message when trying to update apps
On My Mac Pro Getting an unknown error message when trying to update apps To Perchase Mountain Lion
Try signing out of your account, restart the iPad and then sign in again and see if that works for you.
Settings>Store>Apple ID - tap your ID and sign out.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Sign in again -Settings>Store>Apple ID - sign in.
If that doesn't work either, reset your iPad and see if that helps.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
TS1538 Why am i getting error 9006 when trying to restore my ipod 5th gen?
Why am i getting error 9006 when trying to restore my ipod 5th generation?
Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process. -
I receive the follwing error message when trying to open my ipod touch/itunes "the itunes libary.itlfile is lockedon a lockdisk or you do not have write permission on this file. How do I resolve this problem?
Repair iTunes Security Permissions
Right-click on your main iTunes folder and click Properties, then go to the Securitytab and click Advanced. Use the Change Permissions... button grant to your account (or the Users group) and SYSTEM full control of this folder, subfolders and files, then tick the option to Replace permissions entries... which will repair permissions throughout the library. When complete switch to the General tab, click in the Read-only check box to clear it, then click Apply.
If you don't have the option to change the permissions then use the Owner tab and Edit... button to take ownership from an account with administrator privileges. Tick the option to Replace owner on subcontainers and objects.
Repeat with the media folder if it isn't stored inside the main iTunes folder.
If you've brought over the library from another computer you may also want to remove any "mystery" identities (S<string of dashes & digts>) that have come over from the old computer...
The images above are from Windows 7. Hopefully the system isn't too different in Windows 8.
tt2 -
I repeatedly receive an error message when trying to sync my ipod touch with my itunes library with my new computer which reads, "Some of the items in the itunes library were not copied to the ipod because you are not authorized on this computer." However when I try and authorize my computer I always receive the message that this computer is authorized. What am I doing wrong? I'm missing about 100 songs as a result of this error!!
See:
iTunes Store: About authorization and deauthorization
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
Could the items be purchased by another account? -
I have tried for the last several days to upgrade my ipod touch generation 2, from os 2.2.1 to 4.2 and I keep getting an unknown error (-1)
I have hit restore to original several times and nothing works and the error keeps coming up. I have unplugged all USB products (which is only my mouse) while trying the upgrade and again, nothing works to upgrade the operating system.
I want to install Apps to this ipod and can not without getting the current os system 4.2
HELP!
This is very frustrating as you can all imagine. And from all the websearching I have done, no one else has had this error. Would my canon software have any conflict with the upgrading of this ipod? I have not uninstalled the canon software but would if it would fix the problem. I used to get "no camera attached" when I hooked up the ipod to the machine, and have that now fixed.
Any help is greatly appreciated.
Thank you all.Thank you for the suggestion. I have read the "more like this" feed on the right hand side and tried what people have suggested and no luck in upgrading.
Any other suggestions? -
HT201210 I get an unknown error message when I try to update my iPad apps
My iPad does not update my apps. I get a message that says unknown error. I tried to reboot and that did not help.
Hi Kappy...
I cant Sync my ipad on itunes,i think i mess it up somehere????
It says
the ipad coulnt not sync because the sync session failet to start..
try to follow your advice and restore it and it says..
this ipad coulnt be restore.
the device isnt elegible for the request built?
What can i do?
Thanx... -
this evening has been torturous My phone said I needed to restore thru Itunes/support
I tried and keep getting UNKNOWN Error 3
I tried to get support but I can't open my phone to get the serial number.
Now WHAT????I was doing some research on this problem for a friend and came across your post and thought I should share this:
https://discussions.apple.com/thread/5372052?start=30&tstart=0
Hopefully it helps, good luck. -
Geting Error messages when Trying to sync to ipod touch
Just got done updating to ios 5.0 on ipod touch. Got the new Itunes. When it is synicing i get a message that says windows has closed Itunes. Then To the side it says Data Execution Prevention has closed Itunes. I go in and tell it to but it on the Not to Data exection prevention list and It tells me that you cant do that that Itunes has to. I am on windows Vista. PLEASE HELP!!!!!!!!!!!!!
I would try rebooting your computer. To be more confident, I would also reset the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
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