HT201210 an unknown error occurred(1015) while restoring

i was updating my iphone 16 gb iphone 3g and i got unknown error 1015? how can i sovlve this...can anybody help me

Type "1015" into the search bar at the top of this page by Support and read the resulting help articles.

Similar Messages

  • HT1267 While upgrading my iPhone 3 to 4.2 something went wrong and would not start at all. When tried to restore after going through th process it comes up with the message "The iPhone could not be restored. An unknown error occurred [1015]." What can I d

    While upgrading my iPhone 3GS to iOS 4.2 something went wrong and came up with the message "The iPhone could not be restored. An unknown error occurred  [1015]." Now it will not start at all. It just stays on screen with USB and the iTune picture. What can I do to get it going again. I only tried to upgrade because I was prompted to up-grade and now I am helpless. I did a backup before starting the upgrade. The error message did not tell what to do next.  Any help is very much appreciated.

    Usually that means the iPhone was hacked to unlock it from the original
    carrier .
    Updating the operating system locks it back to that original carrier
    You could try this
    http://support.apple.com/kb/TS3281
    However if the iPhone was hacked it is probably a paper weight  now
    and as this is an Apple hosted forum  you can get no further help here

  • HT201210 the iphone could not be restored. an unknown error occurred (1015).

    the iphone could not be restored. an unknown error occurred (1015).

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    http://support.apple.com/kb/TS3694#error1015.

  • HT201210 I have updated my iphone 3 version 4.1.but in the middle of the updating time one message is coming.that is,(the iphone``iphone ``coundnot be restore and unknown error occured( 1015 )

    I have updated my iphone 3 version 4.1.but in the middle of the updating time one message is coming.that is,(the iphone``iphone ``coundnot be restore and unknown error occured( 1015 )

    Your phone is jailbroken. You can not get help here.

  • HT201210 the iphone iphone could not be restored. an unknown error occurred (1015).

    the iphone iphone could not be restored. an unknown error occurred (1015).

    1015 error: There are 4 possible causes of this error:
    The activation server truly is unavailable. Rare, usually fixed within minutes.
    Your antivirus or firewall or router's firewall is blocking access to
    gs.apple.com on ports 80 and 443.
    Your iPhone is jailbroken or otherwise hacked.
    The computer you connected to during the restore/update was
    used to hack/jailbreak some other iOS device, and its
    network database was corrupted during the process.
    (Thanks to Lawrence Finch for the wording in
    https://discussions,apple.com/thread/4793244?start=90 )

  • TS3694 trying to restore iPhone 3G 4.2.1 in the same virgin but in the last i get iPhone could not restored .an unknown  error occurred (1015)

    hi every body
    trying to restore iPhone 3G 4.2.1 in the same virgin but in the last i get iPhone could not restored .an unknown  error occurred (1015)
    any body can help me
    thanks

    I would like to know if there is a better to fix this since this iphone has been jailbroken. Google search only shows stuff that talks about installing software that has to do with jailbreaking. I just need to restore back to normal.  Thank you!
    deggie wrote:
    Google "Error 1015 iPhone" and you will find a remedy.

  • TS3694 the iphone could not be restored. an unknown error occurred (1015)

    the iphone could not be restored. an unknown error occurred (1015)

    That error is from jailbreaking your phone.  It's now unfixable.

  • TS3694 hello out there ! am trying to restore my ios, but toward the end of the process, i am receiving an error message like "the iphone could not be restored, an unknown error occured(1015). Kindly help me resolve this problem, my iphone has been down f

    hello good samaritan out there ! am trying to restore my ios for for i phone 3G, but toward the end of the process, i am receiving an error message like "the iphone could not be restored, an unknown error occured(1015). Kindly help me resolve this problem, my iphone has been down for a we

    mazunzo tembo wrote:
    "the iphone could not be restored, an unknown error occured(1015).
    Unauthorized modification of iOS  >  http://support.apple.com/kb/HT3743
    ERROR 1015...
    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • The iphone could not be restored. an unknown error occurred 1015

    Hello everyone,
    After upgrading to ios 4, my iPhone 3GS is stuck recovery and I am asked to restore it. However the operation cannot complete since at the end I get an error message that " the iphone could not be restored. an unknown error occurred 1015". What should I do? I am not close to any apple store and I cannot go there? Also, does the warranty allows me to get this fixed?
    Thanks in advance

    So that means that there is no way this thing can get fixed? How about degrading the ios 4.3 to 4.2? Is there any legal way to do that? Any comment/help is appreciated
    P.S: I was thinking about jail breaking it since it is the only way that Google is suggesting. Would that be a better approach since I am tired of living with out a phone?

  • TS3694 the iphone"iphone" could not be restored. An unknown error occurred (1015)

    I tried updating my iPhone 3 to the latest operating system via iTunes and once connected it would not work...
    I then tried to do a system restore on the iPhone via iTunes and I was given the following error message: iphone "iphone" could not be restored. An unknown error occurred (1015)
    The iPhone is now completely blank and just comes up with the Usb symbol to connect to iTunes on the screen, it won't do anything else and the same error message appears when I connect to iTunes....
    Help....??
    Thanks in anticipation....

    This error normally appears if you attempted to downgrade or modify your iOS. See here http://support.apple.com/kb/TS3694#error1015

  • The iPhone "iPhone" could not be restored. An unknown error occurred (1015)......How do I resolve this issue to be able to use my phone?

    The iPhone "iPhone" could not be restored. An unknown error occurred (1015)......How do I resolve this issue to be able to use my phone? Rather its restored back to 4.3.3 froom 4.3.5...I just want to be able to use my phone!

    mazunzo tembo wrote:
    "the iphone could not be restored, an unknown error occured(1015).
    Unauthorized modification of iOS  >  http://support.apple.com/kb/HT3743
    ERROR 1015...
    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • TS3694 i cant restore my iphone and it kept on giving me this infor 'the iPhone 'iPhone' could not be restored. An unknown error occurred[1015]

    i cant restore my iphone and it kept on giving me this infor 'the iPhone 'iPhone' could not be restored. An unknown error occurred[1015]

    It's 99% sure theat the iPhone was hacked/jailbroken to use another carrier or downgrading IOS. There's no help with this.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    Message was edited by: ckuan

  • The iPhone "iPhone" could not be restored. An unknown error occurred (1015)

    I have had a huge problem since yesterday evening.
    I can't get my iPhone to work.
    First I tried to install firmware "iPhone11_2.0_5A240dRestore.ipsw".
    That worked until I started the phone, I got a purple screen and couldn't get in to my iPhone.
    So, I thought, "fine lets get the old firmware in place instead by restoring with: "iPhone1,11.1.4_4A102Restore.ipsw". I get the same message everytime after the restore is supposed to be done:
    "The iPhone "iPhone" could not be restored. An unknown error occurred (1015).
    I have been searching for a solution on internet and tried about anything. I still got the same message.
    Please, if anyone has anything to contribute with, let me know.
    /John

    Modifying the baseband is is not something the iPhone software supports.
    This is the warning when you update the iPhone:
    "Apple has discovered that some of the unauthorized unlocking programs available on the Internet may cause irreparable damage to the iPhone's software. IF YOU HAVE MODIFIED YOUR iPHONE'S SOFTWARE, APPLYING A SOFTWARE UPDATE MAY RESULT IN YOUR iPHONE BECOMING PERMANENTLY INOPERABLE. Making unauthorized modifications to the software on your iPhone violates the iPhone software license agreement, and the inability to use your iPhone due to unauthorized software modifications is not covered under your iPhone's warranty."
    Jason

  • TS3694 i forgot the password of my  iphone 3g and when i try to restore it it shows the message"my iphone 3g could not be restored an unknown error occurred(1015)" can any body help please..

    i forgot the password of my  iphone 3g and when i try to restore it it shows the message"my iphone 3g could not be restored an unknown error occurred(1015)" can any body help please..

    This error normally appears if you attempted to downgrade or modify your iOS. See here http://support.apple.com/kb/TS3694#error1015

  • TS3694 iphone cannot restore unknown error occured 1015. anyone help please?

    trying to restore my brothers iphone 3 however it comes up with cannot restore unknown error occured 1015. can anyone help

    mazunzo tembo wrote:
    "the iphone could not be restored, an unknown error occured(1015).
    Unauthorized modification of iOS  >  http://support.apple.com/kb/HT3743
    ERROR 1015...
    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

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