HT201210 backup cant be saved to computer when trying to update to new iOS

Can anyone advise what i can do please.
I have an iPhone 4s and am trying to update to iOS 5.1.1.
Firstly i had error 3194 and so updated iTunes to the newest version and now after extracting updating software and attempting to backup the phone to my computer the upgrade process stops and says its unable to backup Iphone to computer. i have disabled virus software in case this is the problem and restarted computer several time but with no joy. the iphone has had no problems syncing.
I am running Windows 7 on the PC.
Any suggestions greatly appreciated.
Vetti

Try this links for error 3194 fix:
http://osxdaily.com/2010/12/06/error-3194-fix-for-itunes/
http://www.iphonestuffs4u.com/iphone-error-3194/

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