HT201210 Both my iphone and ipad are saying could not backup etc, delete etc, will not let me upgrade to 6.0 any ideas please?

Tried to upgrade both devices but a message comes back saying backup corrupt etc, any ideas please?

Select a device in iTunes and click the tabs across top to sync what you want.
Do the same for the other device.

Similar Messages

  • HT201441 Hello, both my iphone and ipad are work related  and I signed up to the cloud when I recieved my new iphone.

    Hello, both my iphone and my ipad are work related and I signed up for the cloud when I recieved my new iphone.
    I can not remember my icloud password and my ipad is blocked because I need to confirm my cloud password.  any help you can provide would be appreciated

    I for one at least am not experiencing Wi-Fi dropping on iOS 6.
    Try this..
    Tap Settings > General > Reset > Reset Network Settings
    You may need to enter your network password.
    Then restart the devices.
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    And try turning off your router for about 5 minutes, turn it back on.

  • TS4006 Both my iPhone and iPad are showing offline

    I was able to use find my iPhone and iPad In the past but now both devices show "offline". I have enabled iCloud and updated both devices.

    One reason you may have duplicates is that you have each contact listed under your 'iCloud' account AND under your 'on my mac' account. Only contacts in the iCloud account will sync.
    Click on the ribbon in the Address Book to reveal 'Users & Groups', and then by selecting each account on the left side you will see which contacts are in which account. (make sure nothing is typed in the search field)
    If this is the reason you have duplicates you have two options of dealing with the situation. Either you can leave the duplicates alone and click on one account or the other before clicking on the ribbon again to limit what you see to that account when you return to the main part of your Address Book.
    Or you can delete all the contacts from one account (usually the 'on my mac' account if you want to continue syncing with iCloud). Click on the account you want to delete contacts from on the left side of the Address Book and select the first contact in the list on the right, shift click the last contact to select all and delete.
    Finally, You may want to check your default account is set correctly in the Address Book preferences.
    This user tip might help you understand how accounts work with Address Book.

  • I reset network settings on my iPhone. However now it looks as if my iPhone and iPad are no longer linked. They are both connected to my apple account but when I send an imessage from one it is not picked up by the other. What do I do?

    I reset network settings on my iPhone. However now it looks as if my iPhone and iPad are no longer linked. They are both connected to my apple account but when I send an imessage from one it is not picked up by the other. What do I do? If anyone can help it would be very much appreciated. Many thanks x

    Check Settings > Messages > Send & Receive on both your iPhone and your iPad to make sure that the following are all true:
    (1) you have selected the same Apple ID on both devices,
    (2) you have the same entries checked under "You can be reached by iMessage at:" on both devices,
    (3) you have the same entry checked under "Start new conversations from:" on both devices,
    and
    (4) that the entry checked in #3 is one of those checked in #2 on both devices.
    When you say it has affected your iCloud account, what effect has it had?

  • I have both my iPhone and iPad backing up via iCloud, but they are not sharing the information between devices ie if I purchase an app on one it does not transfer to the other although the backup is successful via iCloud.

    I have both my iPhone and iPad backing up via iCloud but the data is not being shared between the devices. When I backup it appears to be working as there are no error messages but the data is not shared between each. Any help would be great as this is very frustrating.

    Backing up to icloud is not the same as syncing data between devices.  Go to
    Settings>Store.  Turn on the automatic downloads that you want on that screen.
    Settings>iCloud.  Turn on the features you want to sync between devices.

  • HT4914 My wife and I both have iPhones and iPads. Can we both have access to the same iTunes Match library or do we have to have separate subscriptions?  Our devices are synced to the same computer and we currently download titles from the same library.

    My wife and I both have iPhones and iPads. Can we both have access to the same iTunes Match library or do we have to have separate subscriptions?  Our devices are synced to the same computer and we currently download titles from the same library.  We both use separate apple id's on our devices.

    You need to reconfigure your phone for use with your Apple ID. I suggest you restore yours as new then reconfigure it with your information and Apple ID. Be sure to disable Find My Phone, if it's enabled, before proceeding.
    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    A
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? Thanks

    I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? I have tried to shut my laptop off and let it rest and I have also re-started my wifi router three different times. Someone please help me with this problem so I can begin to use my laptop again as I take it to school and use it for class.
    Thanks so much!

    FCP, and all software on OSX, has a few different "preference" files (the extension is .plist), which store all your user settings. Each time you resize a window, change a setting, anything, this file is re-written. Kinda easy to see how they would become corrupt every now and then.
    -Close FCP
    -Navigate to User>Library>Preferences and delete com.apple.FinalCutPro.plist
    -Navigate to User>Library>Preferences>Final Cut Pro User Data and delete Final Cut Pro 5.0 Prefs
    -Empty your trash
    Relaunch FCP and see if that worked.
    Download FCP Rescue to make this process easier in the future. When you have FCP running really smooth, open FCP Rescue and create a backup of your preference files. If it starts acting wanky, just run FCP Rescue and Restore your backup preferences. Works really slick, and it's free.
    EDIT: Or use the really simple explaination that X posted as I was typing.

  • HT204380 My iPhone and iPad are set up under the same account and when I try to FaceTime with the iPad or vice versa it says face time is busy and will not connect, how do I fix this

    My iPhone and iPad are set up under the same account and when I try to FaceTime with the iPad or vice versa it says face time is busy and will not connect, how do I fix this

    I can call my ipad with my iphone alll the time.  That's how I check up on my kids at home when I"m at work. You just set up to your iphone's facetime setting with your phone number and set up your ipad's facetime settings with your apple id (in this case it's your email)

  • TS3899 Suddenly on both my iPhone and iPad I cannot access my AOL mail. They tell me my user name and password are incorrect.  Yet, I have no problem with other devices in accessing.  I have deleted and reinstalled my account information etc.  Any ideas?

    Suddenly on both my iPhone and iPad I cannot access my AOL mail.  It tells me my user name or password are incorrect.  Yet I have no trouble accessing from other devices.  This occurred randomly in the middle of the night.  I'd done nothing different or unusual.  I've tried re-starting both devices, tried deleting and re-installing my account information.  Any suggestions?

    Hmm... looks like this is an issue for that email provider for some reason.
    A user in a bt.com forums recommends turning off Push Emails settings.
    http://community.bt.com/t5/Other-BB-Queries/quot-incorrect-user-name-or-password -quot-Oh-no-it-isn-t/td-p/408763
    Settings > Mail, Contacts, Calendars > Fetch New Data > Turn Push Off.
    Coudln't hurt to try it and see if the issue resolves itself.

  • IMac indicating Password for Gmail is incorrect but iPhone and iPad are both able to connect to gmail account....how do I correct this on the iMac?

    iMac indicating Password for Gmail is incorrect but iPhone and iPad are both able to connect to gmail account....how do I correct this on the iMac?

    Try This:
    Open up the imessage app on your Imac.  Once you have it opened go to top left corner of your screen next to the apple picture and the word MESSAGES appears. Click on it then click on preferences and uncheck your husbands phone and number and or any other numbers which are checked. I had same problem this fixed it. Also if you wanted to you can open up your own Apple account, but that's not really necessary. My wife and I both share the same as you do

  • My email recently changed and so I updated my Apple ID to reflect my new email, but my Icloud account still shows the old email as the username on both my Iphone and Ipad and for the life of me I can't figure out how to change or delete it.

    My email recently changed and so I updated my Apple ID to reflect my new email, but my Icloud account still shows the old email as the username on both my Iphone and Ipad and for the life of me I can't figure out how to change or delete it.  My password doesn't work with the old email address.  When I look for my old email address in the Apple ID support area it says that the ID doesn't exist.  Help!!!

    You have to go to Settings>iCloud and tap Delete Account, then sign back in with your updated credentials.  This deletes the account and your synced data from your device, but not from iCloud.  Provided you are signing back into the same account and not changing to a different account, your data will be synced back to your device when you sign back in.

  • HT1688 Every since I installed ios7 my Iphone and Ipad are not in sync and I cannot connect to FB via games

    Since updating to ios7 I have had several probles. My iphone and ipad are out of sync especially with games. I can only play on ipad mini now because it won't sync iphone and is way ahead. When on my games it constantly says sign on to FB but won't do it. Can anyone help?

    Ensure that all settings are the same for both devices in:
    Settings>Game Center

  • If I buy a magazine in iTunes will it down load to both my iPhone and iPad or mac

    If I buy a magazine in iTunes will it down load to both my iPhone and iPad or mac

    Hey Cnsjj,
    Just make sure Automatic Downloads are set up for that publication;
    Newsstand updates subscriptions only when using a Wi-Fi connection. If you aren't seeing the latest issue:
    Verify that you are connected to a Wi-Fi network.
    Check Settings > iTunes & App Store to verify that Automatic Downloads is enabled for that publication.
    via: iOS: Using Newsstand
    http://support.apple.com/kb/HT4943
    Welcome to Apple Support Communities!
    All the best,
    Delgadoh

  • Latest update, 10.5, thinks my iPhone and iPad are still connected and self launches. Help?

    Since updating to 10.5, iTunes self launches and shows bothmy iPad and iPhone as connected when they're not. Any help would be appreciated.

    I'd like to know also.  The way I understood it would work is that if you enabled the wireless sync on the iPhone or iPad, it would start iTunes and wirelessly sync when you plugged the phone or iPad into a power source.  My iPad is not plugged in and is asleep with the cover on it, and it keeps restarting iTunes a few minutes after I shut it down.
    Right now, I'm unchecking the "start iTunes when device connects" box on the iPad and the phone to see if that stops it, but that defeats the purpose.  I DO want it to start iTunes when I initiate it by either plugging the device into the sync cable or into power, but not when it's sitting there asleep on the battery and just happens to be in the vicinity of my home network.
    I think both my phone and iPad are doing this.
    Obviously, I have Itunes 10.5 and iOS 5 on both my iPad 2 and iPhone 4.  TIA.

  • Upgraded to iOS7 but cant accept the terms and conditions as it is 'unable to connect to server' on both my iPhone and iPad, whilst my collegues all could accept them...RESET did NOT work. Any alternative thoughts?

    upgraded to iOS7 but cant accept the terms and conditions as it is 'unable to connect to server' on both my iPhone and iPad, whilst my collegues all could accept them...RESET did NOT work. Any alternative thoughts?

    I got it to work by enabling cookies in safari settings and turning off private browsing. Cookies are probably the key thing here. Accept button will appear at bottom right of first screen of agreement.

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