HT201210 Can anyone help about a message that comes up on a ipod??

When I try to update my apple ipod it will go almost all the way but then brings up a meaage error unknown! When I go to see what problem it might be nothing seems to me wrong!! Please help my daughter needs and wants to play her ipod!!

Could you please post the entire message?
Are you doing this on a Mac or a PC?

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