HT201210 can not get iphone4s out of recovery  mode.  it keeps saying an unknown error occurred.

I installed the latest upgrade on my Iphone4s now it wont turn on, and will not work.  the screen on my phone show a picture of a plug, i plug into the computer, itunes comes up and it says phone is in recovery zone. then it says an error has occurred.  i just want to get my phone to turn back on and work, can anyone help or have any suggetions of what to do.  The people working in our local AT&T store are so unhelpful and lazy!

That usually indicates a hardware failure. If you can return it and get your money back, do so. Otherwise, make an appointment at the genius bar and get the phone replaced or buy a new one.

Similar Messages

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    Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
    kevinpowell1 wrote:
    how can i get it out of recovery mode?
    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download
    Then See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    Some users have reported as many as 8 or 9 attempts were necessary before success.
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766
    If the issue persists...
    Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
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  • I can not get itunes to download to my computer, keeps saying a temporary file can not install, got any ideas

    I can not get itunes to download to my computer, keeps saying a temporary file can not install, got any ideas.

    keeps saying a temporary file can not install, got any ideas.
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  • I can't download an app or update ,It says ( the product distribution file could not be verified) in App Store ,and in iTunes says An unknown error occurred (-50) ?

    Hi:all
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    See this link from another similar question.  It may need patience to resolve.  I think Thomas Reed's suggestion is best place to start.
    App Store rejects buy of Mountain Lion: Apple Support Communities

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    my 2nd gen itouch went to recovery mode after the battery drained. how do i get it out of recovery mode without restoring it? btw, my itouch is not jailbroken and it's on ios4 (don't know which version). thanks!

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  • HT1414 I can't restore. It keeps saying 'An unknown error occured (3194)'

    So I want to update my iPod 4th gen. since I still have 4.3.3 version. However, when I click restore, when it's about done there's a pop up: "The iPod could not be restored. An unknown error occured (3194)" and my only options are OK and More Information.

    3194
    See the actions for that error here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    iPhone Error 3194 - How to Fix iTunes Error 3194?
    Fix Error 3194 from iTunes during iPhone restore

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    I attempted to update my iphone4 to the new update ios6 or whatever it is. It downloaded the new update and for some reason an error occurred and i had to restore it, so i thought yep okay righto. during the last stage of the restoring process ('restoring firmware') a popup comes up and says 'The iphone 'iphone' could not be restored. An unknown error has occured (-1).' So.. my iphone4 is stuck in recovery mode. I cant restore it to get it out of recovery mode.. So now it is just a complete brick.. Its been like this for 24hours and i have spent around 6 hours researching and playing around with it and i am now stumped, i spent an 1 on the phone to Apple and all they managed to solve was that there is a problem with the firmware. I have tried to restore it on another PC laptop and a Mac Desktop. I would greatly appreciate if anyone could please give me a soloution to fix this mess..

    Hello kazzi11,
    It sounds to me that your iPhone is already in recovery mode but when you connect it to iTunes the computer does not recognize it. If you have not already tried the steps in the following article to put the iPhone into into recovery mode, I would suggest that first. If the computer is not recognizing your iPhone when you go through the steps, be sure to follow the steps for Mac or steps for Windows link at the bottom of the article.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    If you don't see your device in iTunes, follow these steps for Mac or these for Windows.
    Thanks for reaching out,
    -Joe

  • TS1369 my "home" computer for my ipad is no longer working, how can i get my ipad recognized on new comp to get it out of recovery mode?

    The original laptop i used to start my ipad broke so i have a new laptop. I cannot upgrade my ipad with the new laptop and i cannot get it out of recovery mode cuz my laptop is not recognizing the ipad. How can i get my laptop to recognize the ipad so i can get it out of recovery mode?

    Hey Dpcupcake,
    If you can not get past the sign in screen on your iPad, you will need to use the steps in this article to recover use of your iPad -
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
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  • I was in the process of jailbreaking and updating my ipod and when i was updating it,it went into recovery mode and now i cant get it out of recovery mode so what can i do??

    i was in the process of jailbreaking and updating my ipod and when i was updating it,it went into recovery mode and now i cant get it out of recovery mode so what can i do??

    Go elsewhere:
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    Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues

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    why i can not get video out from my ipod touch after i did the upgrade

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  • HT1454 Can not get video out from my ipod touch 3rd gen. Any ideas? It should nt be diffiicult to do this on the 21 st century, or not?

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    Backing up an iOS device will copy some data to a backup file within iTunes, but this excludes all media.  You can also transfer iTunes Store purchases from the iDevice to iTunes but, without using a third-party tool, nothing else.  As long as you do not sync the iPod with your new library, the media that's on it will remain ... for as long as it keeps functioning, is not lost, stolen, eaten by the dog, ...
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  • When i connect to itunes its saying its in recovery mode on my nano. how do i get it out of recovery mode so i can download music

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    Reset, can sometimes exit Recovery Mode if nothing is wrong with your iPhone. If there is problem only exit is to connect to iTunes and click the Update or Restore button that iTunes offers you.

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  • Getting itouch out of recovery mode and getting past error 3014

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    Error 3014
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    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Iphone 5 stuck on connect to itunes screen- if i try and get it out of recovery mode it trys to extract the data and then says the phones memory is full

    iphone 5 stuck on connect to itunes screen- if i try and get it out of recovery mode via itunes,  it trys to extract the data and then says the phones memory is full- cant seem to get it sorted, any ideas? I have an ipad mini if that helps?!

    Hey craigfromsheffield,
    I would suggest that you use the following information in order to help you resolve this issue:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

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