HT201210 daughter forgot her password to her ipod, tried to do the reset and half way through it i get a message saying that it can't sync my ipod because it's locked. So what can i do for it to restart it's self from factory?

just need to reset it to factory settings because daughter forgot password..and when i try to do it through itunes to stops half way to say that i need to unlock the ipod..so please let me know if anyone can help me with this..ive already tried turning it off and then holding the home button while i plug the ipod to the computer and the itunes screen on the ipod comes up..i;m really hoping i don't have to go to an apple store..i live hours away from one..thanks!

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Next
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer

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mindfullness wrote:
I am trying to share my movie, but nothing will open it. … My extension is coming up as .fcpproject.
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http://support.apple.com/kb/ts3899
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drmeyers381
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HT201210 daughter forgot her password to her ipod, tried to do the reset and half way through it i get a message saying that it can't sync my ipod because it's locked. So what can i do for it to restart it's self from factory?

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