HT201210 During the restore I get almost at the end the message that iTunes could not restore my iPhone due to an unknown error (1). Can someone help?
During the restore from iTunes I get, almost at the end of the restore, the message that iTunes could not restore my iPhone due to an unknown error (1). Can someone help?
error 1 means hardware failure.
Is your phone jailbroken?
Similar Messages
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I backed up to my PC and attempted restore but I keep getting an error message that "iTunes could not restore the iPhone because not enough free space is available." I have a 32GB iPhone; only 13GB used!!! HELP! iCloud backup/restore did not work either! How can I resolve this problem to restore from back up.
If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades. -
'm trying to sync/update my iPhone on my windows computer in iTunes and I keep getting and error message saying iTunes could not restore the iPhone because the backup session failed.
Disable your firewall/security software.
This is asked and answered everyday. Using the forum search bar on the right side of this page often will find an answer very quickly. -
When I try to connect my iPad, I get this message: iTunes could not connect to this iPad. An unknown error occurred (0xE800000A)
Let's try the following document with that one:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting to a Windows PC -
i bought my ipad from ksa and am from egypt .. my ipad connected to the itunes in ksa but from someone else laptop and i came here to egypt and it says itunes could not connect to this ipad becuz an unknown error :S what should i do please someone tell me !!?
Your iPad is syncd with iTunes on your computer and your iTunes account controls what's in your iPad. Previously it must have been sync'd with another person's iTunes account in which case you need to completely clear it out to make it your own.
Go to Settings > General > Reset (at bottom) > Erase All Content and Settings
Then plug it into your computer and restore it with YOUR iTunes account.
Or if your have an iTunes account already setup under your name with your own apps and media -
Plug it into your computer, open iTunes if it doesn't open automatically and on your iPad page, click Restore
Let it proceed. Then the iPad will no longer be looking for someone else's account. -
Can anyone help me? My iPhone 5s is flashing the apple screen on and off and I can turn the phone on properly or off. When I connected it to iTunes on my windows 8 computer I got the following message: iTunes could not connect to this phone. An unknown error occurred OxE8000084. Can anyone help me correct this so I can start using my phone again.
Thank youhttp://support.apple.com/kb/TS3221
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I just bought a new Mac mini but cannot complete the set up, as I could not pair my apple wireless keyboard with mac min. Can someone help?
Bluetooth: How to set up your Apple Wireless Keyboard
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Getting the following message when trying to sync 2nd gen i-touch "itunes could not connect to this ipod because an i\unknown error occurred (0xE8000065)
Have you seen this Apple support document?
http://support.apple.com/kb/TS3221
B-rock -
i updated the newest version of itunes on our 3rd gen itouch, now we get the message itunes couldnot connect to this ipod because an unknown error occurred (0XE8000001) - what do we do?
Try this:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting -
Could not complete your request because of a program error. Getting error message every time I open the program and try to do anything. Have to Force Quit to close. Using a Mac. Your expertise is appreciated!!
Have you tried removing all 3rd party plug-ins?
Also, resetting preferences to defaults may help... Press and hold Command - Shift - Option immediately upon cold-starting Photoshop. If you get the keys down quickly enough - and you have to be really quick - it will prompt you to confirm deletion of your current preferences, which will lead to the establishment of a fresh default set. If it does not prompt you, you haven't been quick enough to get the keys down.
-Noel -
Why do I get error message that iTunes could not copy x song while syncing
This is not a Touch issue per se, but once in awhile while syncing up on an XP computer, iTunes will give me the error message that it was not able to copy certain songs to the Touch because the orginal could not be found. Funny thing is, when that happens, I don't actually lose the song, but it shows up twice in my library, with an exclamation point next to one of them.
Why does this happen, and is there anything that can be done to prevent it? It has happened on songs I have purchased, as well as CD's I have imported. For the CD songs, I re-imported, and those songs no longer showed up in the list of songs where the orignal could not be found. I just find it strange.AAPL is correct in that it was a duplicate. I deleted the dup (with the exclamation point next to it) and I still have the other song in my library.
I don't believe I ever moved anything, so I'm still not sure why the original song remains and when syncing a duplicate appears with the error message. This has also happened on a music video I bought just days ago. But, whatever, as long as I didn't lose anything no big deal. -
Hi, thank you for helping me! Every time I plug it into the USB port of my computer, there is an image on my iPod touch that shows a USB cord and tells me to plug it into iTunes, but it is completely unresponsive. I have tried holding the home and power buttons simultaneously for 15 seconds, and that does not do anything either. Any ideas? Thank you so much!
Do you remeber the exact (or close to it) wording of the error message?
Try manually placing the iPod in Recovery mode and then try to restore
Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can also try another computer to help determine if you have an iPod or computer problem. -
How to backup an ios 4.3.5 backup on new ios 5.1.1
Make sure that you deleted and reinstalled iTunes exactly the way described in this support document http://support.apple.com/kb/HT1923
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After a day of my apple tv not being able to connect to the iTunes server, I am now able to connect but can't even download a movie. Please don't tell me all the money I spent on this system as well as content was a waste. What the heck is going on apple?!? You guys used to be the best!
Thanks for running that test on the brand new library, jfinch420. I can add that Home Sharing seems to be otherwise working. Yesterday, as a test I shut off Home Sharing and rebooted the AppleTV and my iPhone Remote app stopped working. I reenabled Home Sharing and the app began working again. The Remote App requires Home Sharing to work. This would seem to indicate that Home Sharing on my AppleTV seems to be working. So the problem for me is very specifically that all network services work on my AppleTV except the ability to access my iTunes library.
I'm trying to think of what variables changed. iTunes was updated to v12.0.1.26 on October 16th, and there was an AppleTV update on November 17th, but my 2nd gen AppleTV is still running 6.2.1. There is no later OS for it. I was using my AppleTV to stream media from my iTunes library on the 26th. For the life of me I cannot identify what changed while I was away over the holiday. By November 28th, my AppleTV could no longer connect to my iTunes library.
In addition, my AppleTV frequently crashes and reboots when accessing preferences from time to time. It's likely related. In fact, last week I changed my library name to see if the AppleTV would notice. I did it again a moment ago and my AppleTV crashed every time I selected "Computers". I rebooted iTunes and the AppleTV and that fixed the crashing problem. I don't know what it means, but I'm throwing it out there for what it's worth.
I will check the following things next:
1) Connect iTunes & AppleTV via ethernet to rule out WiFi router issues.
2) Use a different iCloud account to enable Home Sharing.
3) Wait for the weekend when my friend can use his iCloud info to test home sharing between his laptop and my AppleTV.
4) Call Apple. Maybe there is a component on the AppleTV motherboard that has gone bad causing the problems.
BTW, I have an enormous library, too, but your test ruled out library size as an issue. -
ITunes could not restore the iPhone "___'s iPhone" because the backup was corrupt or not compatible
Ok so bear with me here, it is somewhat of a long story.
I had been using an iPhone 4 for a while, with an old iTunes account that has all my stuff from over the years on it, on my computer. A week ago, I dropped by iPhone 4 in the sink and it got covered with water, despite quickly pulling it out, putting it in rice under a lamp, the phone was shot, and I was without a phone. My Dad, who is on the same AT&T plan with me, was using an iPhone 3. He was available for an upgrade, so he got a new iPhone, and gave me the iPhone 3. Now i'm not an apple master or anything but I have a good idea of what I am doing, normally, I backup my phone to my computer every few months. Basically everytime I plug it in to my computer which isn't very often because I just charge it with the wall charger. So got my SIM card with the same phone number and all, and obviously, while still being my number, it had my dads apps, messages, contacts and photos on it. So I bring it home, and plug it into my computer, I cancel the intial sync, and right click on the phone on the left side of iTunes and hit "restore from backup" I look through the list of backups, and the most recent one I see is from Dec 11, 2011. Which is surprsing because i'm pretty sure I had backed up since then, but I say whatever i'll still get contacts apps and most pictures back etc. So I hit it, and go through with it, and it tells me there was a more recent date of backing up, relieved, I click on that and continue, the normal bar comes up it says something like estimated time 30 minutes, so I walk away, come back 5 minutes later, and I get an error message saying, "iTunes could not restore the iPhone "____'s iPhone" because the backup was corrupt or is not compatible with the iPhone." Confused, I go back and try again, however this time I click on "old backup (the dec 11th one rather than the newer one) and the same thing happens after a few minutes. I go back a third time, and select a time from August of 2011. And I hit restore, and it goes through. However, this happened to be a backup I made right when I got my new iPhone 4, and therefore I basically restored my phone, to having nothing. Thats where I sit right now, with none of my contacts or pictures. I'm not sure if I backed up to iCloud or not and i'm not sure how to retrieve that. Some extra things: When I try to sync my iTunes library and apps onto the new iphone 3, I need to greatly reduce the number of songs and apps beacuse this iPhone is only an 8gb while the old one was 16, (I don't think that is the reason I am getting the error message though because when I sync it clearly says "Your iPhone does not have enough space). Also, this is obviously an iPhone 3, not an iPhone 4, updated with the most recent iTunes software, which, I believe is 5.1.
Any help would be greatly appreciated as I have over 1,400 pictures saved on my old phone (very important things to me) and a contact list of over 300 including important friends, coaches, teachers and workers.
Thank you very much, if it doesn't say my email on here try me at [email protected]
Thanks again
-Drew
Edit: The current phone is an iPhone 3G, not a 3Gs.ashleyfrg2,
you will need to restore your phone as a new device and NOT from backup. If you've been using your phone as recommended, you should have minimal data loss: Photos should have been imported to your computer right after taking them; contacts should be safe in a cloud service or on your computer. You CANNOT downgrade to 4.3.3.
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