HT201210 error 3014 when I try to get new version ios6

We purchased 2 new phones today and are trying to download the ios6 software update, but all I get is the "unknown error messgae 3014" There was nothing about it specifically in the troubleshooting.

I bought them at an AT &T store nearby in Atlanta, GA
I will try to update using wifi
Thanks for the tip

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Did you read my response in your first post? Look here.
https://discussions.apple.com/thread/4912178

I keep getting write errors (-50) when I try to create new files or folders on my Gen 5 Airport Extreme USB disk.

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Make a back up of your Library. Now you can update without fear.
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I already change th apple id in all places.
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TS3694 I get error 3014 when i try to update the OS... your help please

hI,
I am trying to update the IOS from itunes. I get error code 3014.
thanks for your help.
cheers,

http://support.apple.com/kb/TS3694#error3002

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HT201210 error 3014 when I try to get new version ios6

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