HT201210 error code 11 seen when trying to restore my iphone software

I am trying to restore my iphone and i am getting an error code 11, this is not listed in the list of error codes.......anyone can assist?

In the article http://support.apple.com/kb/ts3694 it says:
Error 4000, 4005, 4013, 4014, and 4016
After you perform each step, try to restore your device.
Restart your computer.
Disconnect all your USB devices from your computer and connect to another USB port.
Use a different USB cable.
Uninstall third-party security software.
Try restoring using an alternate computer.

Similar Messages

  • HT201210 Error code 1015 when trying to restore my iPhone 3. What gives?

    Any one have similar issues with updating?  Can't get phone to download completely. Gets about 80% then comes up with error 1015. HELP!!

    I'm getting similar. Did this happen after you upgraded iTunes 10.1.2? It seems to be the culprit. I've been trying to download the older version to test out my theory.

  • Error code 3194 when trying to restore my iphone 4

    please help my iphone currently will not power on, and when i tried to restore it it doesn't work and comes up with error code 3194. If anyone knows how to fix it i would be much appreciated!
    thanks

    I'm getting similar. Did this happen after you upgraded iTunes 10.1.2? It seems to be the culprit. I've been trying to download the older version to test out my theory.

  • Getting error code 1611 when trying to restore my Ipod. I have tried a forced restore and disabling my computer security and still nothing...ready to throw it out the window at this stage...help!!

    Getting error code 1611 when trying to restore my Ipod. I have tried a forced restore and disabling my computer security and still nothing...ready to throw it out the window at this stage...help!!

    Error 1611
    This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
    If you also unsuccessful on another computer then time for an appointment at the Genius Bar of an Apple store. It would see that your iPod needs service as specified in the article.

  • I have an iPod 2nd gen. that keeps having an error code 9 when trying to restore. Any ideas on how to fix?

    I have an iPod 2nd gen that keeps having an error code 9 when trying to restore. Any ideas on how to fix?

    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

  • I'm getting an error code 9 when trying to restore apple tv 2 thru iTunes any suggestions?

    I'm getting an error code 9 when trying to restore apple tv 2 thru iTunes any suggestions?  the error comes up when itunes tries to verify the update.  I hook the apple tv back to tv and says I need to connect to itunes.  the original problem was the power went out and the apple tv light kept blinking.  I tried restarting it but would not work.  Any Suggetstions?  Thank you.

    Try again tomorrow.  All Apple servers are undergoing a huge number of hits.  I think tomorrow or even the next day, all upgrade and activation servers will be in better shape.
    Any time millions of people want to do exactly the same thing online, there's always trouble, LOL.

  • TS3694 error code 3194 when trying to restore my ipad?

    error code 3194 when trying to restore my ipad?

    Hey bfcjamie,
    Thanks for the question. Error 3194 usually occurs when iTunes is unable to communicate with the update-and-restore server. The following articles may help to resolve your issue:
    iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
    http://support.apple.com/kb/TS4451
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    1. Install the latest version of iTunes.
    2. Check security software and ensure that communication to gs.apple.com is allowed. Follow these steps for assistance with security software.
    3. Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow the advanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
    4. Try to restore from another known-good computer and network.
    5. If the errors persist on another computer, the device may need service.
    Thanks,
    Matt M.

  • How do you resolve error code 36 when trying to restore an iPad that has been reset to original settings?

    How do you resolve error code 36 when trying to restore an iPad that has been reset to original settings?

    MB-
    As far as I can tell, Error Code 36 is an "I/O Error".  It may mean you have a bad USB cable between the iPad and your computer, or the cable was not plugged in firmly.
    See if this helps with your Restore:  <iOS:  Unable to Update or Restore>.
    Fred

  • HT201210 I continue to get an error 37 message when trying to restore my iphone 3GS which crashed after trying to upload the last update. Does anyone else have this problem?

    I continue to get an error 37 message when trying to restore my iphone 3GS which crashed after trying to upload the last update. Does anyone else have this problem?

    Did you manage to fix the issue?
    I have exactly the same issue as described above : I installed the update 5.1.1 on my iphone 3GS and since then, I can not turn it on anymore. In Itunes, I get an error 37 when I am doing a restauration and it stops.
    This error has nothing to do with firewall : I tried to restore the phone on several computers, including in an Apple reseller and it did not work anywhere.
    I spent several hours on phone with the hotline from Apple which arrived to the conclusion that it is a hardware issue, but the phone was working perfectly fine until I installed this update!

  • My iphone says an unknown error occurred (9) when trying to restore in iphone recovery mode

    my iphone says an unknown error occurred (9) when trying to restore in iphone recovery mode

    Hey there ejs11201,
    I see that you are getting an error code when attempting to restore your iPhone. Here is an article that addresses that specific code with some troubleshooting steps and will help you resolve the issue:
    Check your security software
    Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
    Get help with iOS update and restore errors - Apple Support
    https://support.apple.com/en-gb/TS3694
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • TS3694 keep geting error code 1015 when trying to update my iphone 3gs any tips to sort it out

    keep geting error code 1015 when trying to update my iphone 3gs any tips to sort it out

    https://discussions.apple.com/message/19425288#19425288
    https://discussions.apple.com/message/18882000#18882000
    https://discussions.apple.com/message/18526759#18526759
    http://support.apple.com/kb/TS3694?viewlocale=en_US
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    There is not much you can do, sorry 

  • HT201210 anyone come across error code 1645 when trying to restore iphone 3g

    hi
    i had some repair work done on my iphone 3g, now when trying to restore or update software i get a error message 1645!!! any help would be much appreciated

    I figured it out. I disconnected my ipod from my computer and powered it off using the slider. I pressed the home button and connected it again (keeping home button pressed until I saw the connect to itunes icon) It restored and updated.

  • Getting error code 2300 when trying to restore iphone

    I keep getting error code 2300 and can't restore my iphone. Any suggestions?

    Error 1611
    This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
    If you also unsuccessful on another computer then time for an appointment at the Genius Bar of an Apple store. It would see that your iPod needs service as specified in the article.

  • TS3694 Received error code 3194 when trying to restore my daughter's ipod. Why and what do I do now?

    When trying to restore my daughter's ipod touch (because she forgot her password), it keeps giving me error code 3194, Does anyone know why and what I'm supposed to do next? Thanks!

    Here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    or
    iPhone Error 3194 - How to Fix iTunes Error 3194?
    or
    Fix Error 3194 from iTunes during iPhone restore

  • I received error code (-50) when trying to restore my iPad. Does anyone know what this error code means?

    I received error code (-50) when restoring my iPad2. Does anyone know what this error code means and how to fix it?

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