HT201210 error code "1604" occured while restoring

how should i restore my iphone 3G if there is an error code "1604"

See this support document http://support.apple.com/kb/TS3694 for error codes, however I do not see anything for an error 3. You might try experimenting when things listed near that, such as error code 2.

Similar Messages

  • My ipod touch has entered restore mode, but when I attempt to restore it I get the error code 1604.

    My daughters ipod touch has entered restore mode, but when I attempt to carry out a restore I get an error code 1604.
    Any easy solution to this problem?

    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for error 1604.
    When prompted, click OK.
    Close and reopen iTunes while iPhone remains connected.
    iPhone should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Above from:
    http://support.apple.com/kb/TS3694

  • I get an error  code 1604 when I try to restore my 3gs. Any quick fix?

    I get an error  code 1604 when I try to restore my 3gs. Any quick fix?

    Trash – Can’t Empty or Move File To Trash
    Trash – Empty When File is Locked or in Use
    Try holding down the option button while trying to delete the Trash. If that doesn’t work, here is some more information.
    Trash – Error Code 8003
    Trash FAQ          
    Trash Permission Error
    Trash Permission Error (2)

  • My iphone is a 3g and I was updating it's sofware from 4.1 to 4.2 when an error called 1604 occured during the restoration. what should i do?

    my iphone is a 3g and I was updating it's sofware from 4.1 to 4.2 when an error called 1604 occured during the restoration. what should i do?

    Shifaau wrote:
    now an error code by 1015 comes up.
    Again...Search the forums or Google for the error message appearing and follow the troubleshooting steps provided.

  • Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"

    Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"
    I have tried to restore my contacts and company data at least 20 times and every time half way through THE iPAD REBOOTS! When it boots back up it is at the brand new iPad screen.
    This makes me angry as I do not use the iPad for fun and games. I use it for business. My company data and records for the last year are gone. ALL of my out standing customer invoices are gone. ALL payments received are gone! ALL Business contacts and emails ARE GONE! All my company, personal email accounts and settings ARE GONE!
    What am I supposed to do now? In 6 hours I have to get on the road and conduct business with a empty blank factory out of the box iPad. How am I supposed to know who owes me money or who has paid their bills Apple? All of my meetings and calendar dates are GONE!
    Everything was supposed to be backed up and restored after the update!
    Question???WHY DID YOU MAKE THIS UPDATE WIPE OUT ALL SETTINGS AND APPS ON THE iPAD??? All the other updates left everything on the iPad intact and ONLY upgraded the IOS,and when it was done everything was still there.
    Yes! I have done everything. Rebooted computer, checked for updates, Hard booted iPad, Factory restored iPad to ios 5 twice, tried every usb port I have, unplugged all other usb components.
    Everytime half way through "Restoring iPad from backup..." The iPad turns off shows a spinning circle then shows the Apple logo and takes me to the brand new iPad setup screen.
    Apple, you have no idea the level of stress you have created today.....

    Check the console app to see if there are any error messages. I had one app showing an issue (Pet Hotel) the error was (truncated):
    ERROR: Restore message response: 102 rename error: File name too long (63) at path "/var/mobile/Library/SafeHarbor/com.pocketgems.tappethotel/Container/Documents/ savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHis tory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGa meHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/sa vedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHisto ry/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGame History/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/save dGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory /savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHi story/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedG ameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/s avedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHist ory/savedGameHistory/1313349538-pocket_gems_crash_report.txt" (MBErrorDomain/102)
    I manually snyc'ed that particular app and then re-ran the restore and am now the proud owner of a working iphone. Not sure it is the same problem or app but looking in the console was the key!

  • Hi, my iPod touch has been unable to sync since downloading the new cloud software.  It says: An error occurred while restoring this iPod (-34)  So my music is not on it.  it doesn't have 3G so the cloud is pointless anyway.  Music is all I use on it.

    Hi, my iPod touch has been unable to sync since downloading the new cloud software.  It says: An error occurred while restoring this iPod (-34)  So my music is not on it.  The apps are still on it.  It doesn't have 3G so the cloud is pointless anyway.  It just said it was a software update, I should have avoided it.  Music is all I use on it so help me please!

    Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
    Above from:
    http://support.apple.com/kb/TS3694

  • IPhone 4 error while updating to iOS 5 - An error occurred while restoring this iPhone (-35).

    After taking over an hour to backup and restore my iPhone to iOS 5 iTunes gave me that error:
    An error occurred while restoring this iPhone (-35).
    Anyone know what this is?
    None of my apps have been restored, or settings.

    Try it again. Or un plug and try again.
    Sometimes I have found if the server is busy it will not verify the phone and you start to loose things. If a back up was done before upgrade you will not have lost stuff.

  • Why am getting a "error occurred while restoring from backup" message when restoring using Time Machine?

    Hello
    I recently made a Bootcamp partition with Windows 7 (which incidentally went absolutely fine).  In that partition I wanted to split it for some certain files, but on doing so I appear to have completely tanked my hard drive - I've pretty much wiped the entire thing.  I read afterwards that creating new partitions within Windows is a big no no Bootcamp wise, and this wasn't something I knew about before.  Lesson learnt!
    Either way, I had a backup and though it would be simple enough to restore from that backup, but about 2% in it it pops up "an error has occurred while restoring from backup, please restart and try again".  After a few tries, this didn't work, so now I'm worried that my backup is corrupt.
    I'm not sure why the backup would be corrupt as this was made with no problems as normal.
    I've already tried the standard restore with no success (obviously), and I've also tried re-installing the OS up to the first boot, then trying to restore (thinking that the error was a result of a missing Recovery HD, which the re-install would create) and this was with no success also.
    My final idea was to just erase the drive and re-install the OSX, and then when it prompts me, restore the files from the Time Capsule.
    Am I onto the right idea, or is there another way around this?  I'm just very worried that my backup has become corrupted for some reason and I've lost everything on there.
    Specs are:
    MacBook Pro Mid 2012 OS X 10.8.5;
    Bootcamp 5 (Windows 7);

    I'd agree. As long as you've gone this far, I'd probably start from scratch with your MBP, back up any critical files on it, wipe the whole thing, and do a nice clean reinstall.
    I'd try to repair the backup drive with disk utilty and then see if you can restore the minimum of essential documents from it to the MBP. If Disk Utility can't fix it there is a small chance that a third party utility like diskwarrior or techtool could repair it. DiskWarrior 4 - The Disk Utility for Mac Disk Repair, Mac Directory Repair, Mac Disk Recovery, Mac Data Recovery or Techtool Pro 7
    If you can get your essential documents off the backup drive, then I'd wipe it and put a new time machine backup on it. If that doesn't work, then I'd replace the drive. 

  • IOS 5 seems to work, but when I connect the ipad to my macbook, i get the message that itunes was interrupted when restoring. I try to restore again and I get the message "An error occurred while restoring this iPad (-50)." What should I do?

    iOS 5 seems to work on my ipad, but apparently something went wrong when restoring. I lost music and movies, and when I connect the ipad to my macbook, I get the message that itunes was interrupted when restoring. I try to restore again and I get the message "An error occurred while restoring this iPad (-50)." What happened and what should I do?

    I have had the same issue since day 1 of the ios5 installation.  I always hit "Cancel" and then the iPad eventually shows up again in iTunes.  Then a few hours later, I get the same message again.  Annoying, but I've not found a way around it.

  • I have a problem when ı want to update and restore my ipad for ios5 : an error occurred while restoring this ipad (-10), what can i do??

    i have a problem when ı want to update and restore my ipad for ios5 : an error occurred while restoring this ipad (-10), what can i do??

    Error -1 is not mentioned in this article about error messages during a restore process: http://support.apple.com/kb/TS3694
    This one comes close:
    The device could not be restored. An internal error occurred, or Error 3200: This indicates a network-connectivity or traffic issue. If you see this error, wait an hour or more and try again.
    You may also check your security software settings, to make sure that iTunes can contact Apple servers during this process: iTunes for Windows: Troubleshooting security software issues

  • "An error occurred while restoring from the backup.Files can't be restored"

    My 4 month old MacBook Pro 15" running 10.6.2 lobotomized itself and I had to have a new HD put in it. I backed up the old one w/ TM on an external HD. I've tried (by the book, and with direct verbal guidance from the Help People at Apple) to restore the system and files but every time it gets to 10.2% in the restoration process and then I get this message: "An error occurred while restoring from the backup. Please restart." and under the frozen progress bar is the chilling line: "Files can't be restored." I've tried restoring from several dates on the TM backup list but it always stops at 10.2% completion. Help!

    Hi.
    Start by booting from your SL install disc, and selecting Utilities from the menubar, but before going on to +Restore System from Backups,+ instead select +Disk Utility.+
    Make +*absolutely certain+* that your internal HD has the GUID *Partition Map Scheme* and the +Mac OS Extended (Journaled)+ Format (unless you're sure it should be +Mac OS Extended (Case-sensitive, journaled).+
    Then do a +*Repair Disk+* (not permissions) on your Time Machine drive.
    If that succeeds, quit Disk Utility, then continue with the full restore (per #14 in the FAQ).
    But if that finds errors it can't fix, it's possible that +Disk Warrior+ can fix them. It's about $100, and is probably a good long-term investment, but there's no guarantee.
    If all else fails, go back to Disk Utility and erase your internal HD, then install OSX. When your Mac restarts, use +Setup Assistant+ to transfer your users, apps, settings, and data from your backups (see #19 in the FAQ).
    Then download and instal the "combo" update to get back to 10.6.2. Info and download available at: http://support.apple.com/kb/DL959 (or http://support.apple.com/kb/DL1017 for 10.6.3).
    Be sure to do a +Repair Permissions+ via Disk Utility afterwards.

  • Error occurred while restoring from the TimeMachine backup

    I have an brand new HD that I want to restore from TimeMachine.
    Erased and partitioned this brand new drive.  Created 2 partitions and formatted as “OS Extended Journaled/ GUID.”
    Did a “Command R recovery boot” and went through the steps to backup from TM to my new HD.
             15 seconds into the restoration process Msg. reads: 
    “Error occurred while restoring from the backup.
    Restart your computer and then try restoring again.”
    Trouble shooting:
    Luckily my original files and initial boot drive that TM was backing up from remains fine and I performed some more TM back ups as well as a TM backup onto another drive as well.
    I even tried restoring to another empty drive with older backups and backups off of another HD and got the same error message.
    All my BU’s and BU attempts have been within 10.7.3 on the same MP.
    Thank you in advance for any help!!

    These are the four hard drives I am using for troubleshooting:
    1. Internal new 1TB drive
    2. External erased and reformatted 500GB firewire drive
    3. Internal original 500GB drive designated for TimeMachine with               
    ~200Gigs of successful backup (Including entire bootdrive)
    4. External erased and reformatted 300GB drive that I told              
    TimeMachine to back up to for testing purposes.
    I have only erased and reformatted the first 2 empty drives to use as a future boot drive once I can finally restore from my TimeMachine files to one of them successfully.
    My troubles all started when I couldn’t get my cpu to boot from my initial boot drive.  That’s what has put me on this track.  I have since repaired that boot drive with DiskWarrior to perfect order.
    Through a lot of my trouble shooting, I have left that initial boot drive in but have since taken it out.  I don’t have lion installed on any other drive.  Again, my 2 test drives are empty.
    I don’t know how long this old boot drive will remain in perfect order and am glad I have found that I cant use TimeMachine on this side of needing it desperately.
    Pondini- Thank you again for hangin' in there with me.  I think I understand your last recommendation: 
             Do I load a new copy of Lion from this location?:
    http://itunes.apple.com/us/app/os-x-lion/id444303913?mt=12&ls=1
    The suggestion of “coping the installer” is to have a hard copy like I used to in SnowLeopard etc. for a faster future install?

  • I get an error message saying, "An error occurred while restoring the disk to a single partition." when I try to use Boot Camp Assistant to remove my Windows partition. Help?!

    I'm trying to remove my Windows partition and delete Boot Camp altogether off my laptop. When I try to remove the partition, I get an error saying "An error occurred while restoring the disk to a single partition."
    Can someone please help?

    Boot from another hard drive or DVD and repair with Disk Utility.

  • Can anyone help? When I sync ipad and it asks me if I wish to continue to restore an error occurred while restoring ipad (-50)

    Help!!
    When I sync my ipad with itunes it asks me if I wish to continue restore, when I click continue it comes up with an error message:
    "An error occurred while restoring ipad (-50)
    Can anyone assist?
    Thank you in advance.

    are you trying to restore defaults through itunes?
    try rebooting the device and try it again.  this usually works.  memory is required for it to restore.

  • Anyone know what this error means/how to fix it?:  An error occurred while restoring this iPhone (-50).

    My sister-in-law wanted the new Operating System for the IPhone 4, and i plugged her phone into MY macbook in order to do this.   Before I updated the operating system, I synced her phone (at least I thought) to my computer.   It went through the whole process, transferred her purchases and everything.   But once I updated the operating system, it gave me the error message "An error occurred while restoring this iPhone (-50)." right at the end.   Then her photos, videos, and contacts were all gone.   Could these possibly still be on my computer somehow and I just can't see them?  I don't want her to lose all of her stuff.   Thanks.

    Normally you would be able to do a Restore from Backup in iTunes, but since no backups are saved in YOUR iTunes, you're out of luck.

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