HT201210 error msg when trying to update my iphone 4 to latest software: this device isnt eligible for the requested rebuild.

Can anyone advise why I am getting this error msg? I have the latest version of itunes and my mac software is upto date.
Many Thanks xx

I am having the same issue. I just had the battery replaced at a third party store. The battery powers the ipod up but it needs to be restored. It is saying it isn't eligible for rebuild. I am running MAC OS 10.4.11  itunes v. 9.0   and I just want it to be restored. I need help.  Oh and its an 8 gb ipod touch.

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    When trying to restore and update my ipod touch it comes up with an error message saying: "The ipod can not be restored this device isnt eligible for the requested build" How do i fix this?

    I am having the same issue. I just had the battery replaced at a third party store. The battery powers the ipod up but it needs to be restored. It is saying it isn't eligible for rebuild. I am running MAC OS 10.4.11  itunes v. 9.0   and I just want it to be restored. I need help.  Oh and its an 8 gb ipod touch.

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    Sounds like you're trying to update an older iPhone to an unsuppoerted iOS version. What specifically are you trying to do?

  • HT201442 Im trying to restore our ipod because it was disabled. An error (3194) pops up stating "this device isnt eligible for the requested build." Any help??

    I'm trying to restore our ipod after it was disabled. Keeps stating error 3194, this device isn't eligible for the requested build. Any suggestions?

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  • Please help every time i try to update my iphone it says the iphone could not be restored this device isint eligible for the request build i tryed the hosts thing and the apple thing wasant there please tell me how to do it the terminal way :D

    PLEASE  HELP PLEASE PLEASE

    Did you try the things listed here? Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support  Is your device jailbroken? Have you ever used the computer to jailbreak a device? Are you trying to load an iOS other than the current one? What version of iPhone are you using? Is this occurring when attempting to update via iTunes and the computer?

  • TS3694 I received an error message when trying to update my iphone, my iphone is frozen with the apple on the screen, is it ok to unplug it from the computer and restart it?

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  • HT201210 Pls i was trying to update my iphone 3G to software version 4.2 using itune. The process did not complete succesfully. I then decided to restore back my restore my prevoius version 4.1, it stopped with an error code1015. Pls i need help

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    Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
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    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
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  • HT201210 Stuck in recovery mode, unable to restore. "This device isn't eligible for the requested build."

    "The iPad "___" could not be restored. This device isn't eligible for the requested build."
    I tried all the trouble shooting steps listed here, and none worked.
    http://support.apple.com/kb/TS1275
    Any help would be great!
    Edit: iTunes and my Mac OS are all running on the most up-to-date versions.
    Edit 2: FYI I already tried everything mentioned here, as well. Nothing worked.
    http://www.idownloadblog.com/2011/12/28/device-not-eligible-upgrade-restore-requ ested-build/

    Got it.
    For anyone else who may find this thread and has the same problem in the future, here's what I did.
    http://osxdaily.com/2011/11/03/fix-this-device-isnt-eligible-for-the-requested-b uild-error-in-itunes-when-updating-ios/
    In case that link stops working, what I did was I exited iTunes, and then manually edited my hosts. The process is this:
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    Open the hosts file with Administrative privileges so that changes can be made and saved (eg: sudo nano /etc/hosts)
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    Essentially, anything with a gs.apple.com address, put a # and a space in front of it. Then, AFTER that, I flushed my DNS cache. The article says to do that before, but I found doing it after manually editing the hosts was the only way to get it to work. Here's how:
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  • HT201210 The"iPad 3" could not be restored. This device isn't eligible for the requested build.

    How to exit from safe mode and restore FW?

    I've just fixed it after having the problem myself - you'll need to manually edit a host file, see here:
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