HT201210 Every time I plug my Ipod touch into itunes it tells me it cannot read it and it needs to be reset to factory settings.

Can anyone help us figure out why every time we plug 2 of our 3 ipod touch devices it tells us to reset it to factory settings. We have reset them a few times but it still tells us to do it every time we plug them in to itunes to sync them.

- Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic.
- Try a different USB port
- Try a another cable
- Try another computer. If this works this points to your computer. If no then it points to iPod problem

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