HT201210 Every time i try to restore my iPod it says "The iPod "iPod" could not be restored. An Unknown Error occurred (28) why is this happening??
I Put my iPod in my locker before lucnh and it was off, i went to go and turn it back on for math class and it wouldn't...... i plugged it into my computer and it says iPod is in recovery mode...... and it sujested that i update, and restore so i though okay.... it did the update but everything the restored comes it starts and stops and says "The iPod could not be restored. an unknown error occured (28). why does this keep happening?? please tell me i don't know what to do.......
Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors.
http://support.apple.com/kb/TS3694#error28
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My Iphone has gone in to recovery mode every time I try to recover it states a message "The iphone "iphone' could not be restored. An unknown error occurred (2001)
http://support.apple.com/kb/ts3694#error2001
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service. -
I am having difficulty opening my iPhoto on my macbook. Every time I try to access it, it freezes or the application will just not open at all. What can I do to open it successfully?
Select iPhoto in the Applications folder the type Command+i to bring up its Info window. That will tell you what version it is.
As a first fix attempt do the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
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3 - launch iPhoto and try again.
NOTE 1: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
NOTE 2: In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder. -
My iphone 5 isn't restoring...... It keeps on saying "The iPhone "iPhone" could not be restored. An unknown error occurred (4013). Help Please!!!
I had this same issue as well and so I had to update Itunes to the newest version which is 11.1 or something along those lines. After I updated Itunes to the most current version, I was able to restore my iphone 5. Hope this helps!
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Hi All, Just had my iphone repaired after dropping it in a puddle but it won't now connect with iTunes. It says the iphone "iphone" could not be restored. An unknown error occurred (23). Any thoughts on what is wrong with it?
https://discussions.apple.com/message/22965383#22965383
https://discussions.apple.com/thread/4012266?tstart=0 -
My iPhone 4 fail to update to iOS 5 and now it can't restor the firmware I am geting and error it says The iPhone "iphone" could not be restored. An unknown error occurre (-1) . Plese help
My iPhone 3GS is getting the same error. I've called Apple a bunch of times, and they won't get back to me. I'm searching through discussions to figure out a solution.
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When I attempt to upgrade an app in iTunes for windows, I get an error: "Could not purchase. An unknown error occurred (11111). There was an error in the iTunes Store. Please try again later"
I am running the latest iTunes 10.7.0.21 for Windows 7.
This error occurs if I try to either update the app or if I delete it and attempt to redownload.
I have an iPhone and an iPad. I am unable to update the apps or install the apps from within the App Store on iOS.
I do not have an AOL ID, as is a common issue with this type of error.
From what I can tell, my Apple ID account seems fine. I logged in, changed some information, and ensured my credit card is valid and updated.
I can download new apps just fine. I am unable to update or install apps I have purchased in the past.After 30 minutes this morning, no resolution. Then another tech support call this afternoon, 15 minutes in, was escalated to a Tier 2 (Senior) advisor. He said something similar to the above ("this is one of the strangest things I've seen"). He was chatted with iTunes guys and took all my info into the case and was escalating it over to engineering. Said they would be in touch.
So, no solution...yet.
Just to clarify:
iTunes on Windows7: trying to update an existing app, or re-download a prior app, gives the (11111) error. Downloading a new (free) app worked fine.
App Store on iPhone5, iOS 6.0.1: click on UPDATE, switches to INSTALLING...for a second, then switches back to UPDATE. No error message (and nothing in Diagnostic data).
App Store on iPad 3, iOS 6.0.1: same as iPhone 5.
Definitely account related.
I have cleared the store cache, signed out and back in, deleted the credit card data, and re-added, rebooting PC and iPhone...nothing works.
Will post if I hear anything back from Apple. -
Can not restore my iPhone 4s, it says "The iPhone "iPhone" could not be restored. An unknown error occurred". (3014)
iTunes: Specific update-and-restore error messages and advanced troubleshooting
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i am trying to restore iphone 3gs i got the iphone "iphone" could not be restored. an unknwon error occurred (-1). on iso5.1
Message was edited by: kaushal.infohttp://theiphonewiki.com/wiki/index.php?title=ITunes_Errors
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I am trying to restore my Iphone but get a message that reads "The Iphone "Iphone" could not be restored. The device cannot be found.
Can anyone help?
Thank you.That screen indicates that you need to connect the iPhone to your computer with the USB cable and restore from iTunes
Allan -
I recently restored my laptop with Windows 7 and imported my iTunes library from my external hard drive. When I try to play songs, it says it cannot and that the original file could not be located. How do I fix this?
Put the files back where iTunes expects them to be.
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PLEASE HELP PLEASE PLEASE
Did you try the things listed here? Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support Is your device jailbroken? Have you ever used the computer to jailbreak a device? Are you trying to load an iOS other than the current one? What version of iPhone are you using? Is this occurring when attempting to update via iTunes and the computer?
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I can't remove a specific person from find my friends. Everyone else I can, but when I try to remove THIS person I get a message saying there is a server error from Find my Friends.
The problem was resolved by erasing the entire contents of my phone and then restoring it, setting it up as a new phone.
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Its been doing this for larger files for a few weeks now. I don't know whats going on or how to fix it.
Does it partially download?
Can you connect via Ethernet to rule out wifi problem if you are now connected by wifi? -
HT201210 iPhone could not be updated An unknown error occurred (3004)
iPhone could not be updated An unknown error occurred (3004)
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