HT201210 feeling a little lost. i was updating to new phone software now phone has gone back to new mode. it recognises my phone but wont allow me to ststem backup from itunes as it does not like the passwords i use as it says system restore already done

having problems with passwords since i upgraded software on itunes as phone gone back to configure mode but wont allow to restore from back up in itunes as it does not like passwords i use. any ideas to solve?

unhappy@apple wrote:
but t say's that it will delet all the my stuff i have on their, can i get some other way?
Not if it is in Recovery mode.
-> http://support.apple.com/kb/HT1808
You can restore from backup.
-> http://support.apple.com/kb/HT1766

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I am trying to transfer my itunes library from my old Mac to my new Mac; however, all that transfers is the music I downloaded from itunes. It does not transfer the music I downloaded from my cd's.

How do I transfer my itunes library from my old Mac to my new Mac? When I try all that transfers is what I downloaded from Itunes. It does not transfer the music I downloaded from my cd's/.

iTunes: How to move [or copy] your music [library] to a new computer [or another drive] - http://support.apple.com/kb/HT4527 - a somewhat bewildering and not always easily understandable set of options.
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the iTunes Library.itl file in the moved iTunes folder.
For the record there's this reference for iTunes 11 but it really doesn't strike me as having the specifics you need. iTunes 11 for Mac: Move your library to another computer - http://support.apple.com/kb/PH12168
Windows users see tip at: https://discussions.apple.com/message/18879381
2011 Transferring your iTunes library - http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive/ - An article with good background information, particularly if you are not sure your media files are all grouped for quick solution above. Unfortunately it uses the single term "transferring library" for two very different moves; relocating just your media (not recommended unless you really need this configuration) and relocating media+database (really your whole "library"). Make sure you understand the difference before electing to move only media.
If you put it in the default location of Macintosh HD > Users > *User Name* > Music then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)

I am able to login to the Web, but when attempt to run the installer, it ask for a password and it does not work the password I used to login in the web.

I am new to Adobe Cloud, received the invitation from Adobe, create my account and I am able to login to the web. When Attempted to download Photoshop desktop, I was asked for Name and Password, the name was populated but I have to enter the password. I am using the password I entered at registration but it does not work and the Installer does not run.
I have a MacBook Pro with OS version 10.9.3.
Thanks,
Carlos

I figured out, the Installer need the username and password for the computer OS.

I have iPhoto 11 installed on my iMac. Has been working for last several months ok. I am trying to create photo books but it gets hung up after I select create book. Does not create the project. Used to work but won't create any projects

ILife 11 (iphoto 11) installed over a year ago with no issues. Have been creating Apple Books with no issues till now. iPhoto now will not create books, calenders or anything else. After I select "create" it does nothing. Used to work Ok. Program seems to stall and do nothing. I can still look at events and other picture files but it will now not create a "project" / "book" Anyone with a similar issue????

ILife 11 (iphoto 11) installed over a year ago with no issues. Have been creating Apple Books with no issues till now. iPhoto now will not create books, calenders or anything else. After I select "create" it does nothing. Used to work Ok. Program seems to stall and do nothing. I can still look at events and other picture files but it will now not create a "project" / "book" Anyone with a similar issue????

TS3297 Every time I open iTunes to listen to music, not access the iTunes Store, I get the password sign in box, over and over again. When I try to access the iTunes Store it does not except my password. This has happened since the last update.

Everytime I open iTunes to play music, NOT to access the iTunes Store, I get the password sign in box for the iTunes Store. If I click cansel the box pops up a second time.
When I try to sign in to the iTunes Store it does not except the password and pops up the sign in box afain,and again endlessly.
This started happening about two weeks ago.

if itunes will not run, you probably have mangled windows badly
one feature of windows 8 is the refresh that saves libraries,
because you are using windows 7, you will need to backup all files to another storage device

App hung on "waiting"; during update, I lost my wifi connection; now cannot delete to reinstall (no X), syc does not help; itunes store says it is installed and I cannot reinstall; deleting from itunes and synching does not remove "hung app"; HELP

App hung on "waiting"; during update, I lost my wifi connection and the app hung; now cannot delete to reinstall (no X), synching does not help; itunes app store says it is installed, therefore I cannot reinstall; deleting the app from itunes and synching does not reinstall the app on the ipod; the app developers have not helped and told me to check with Apple (which I am doing, since I am past my 90 day tech support). Hoping someone can help with this hung "waiting' app problem.

- First try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next download the app on the computer and try to sync.
- Last, restore from backup.

My iPod touch 5gen sees the wifi but does not accept the password

My iPod touch does not accept the password for my home wifi but can connect to other wifi like Best Buy's.

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I have ripped cds on to windows and i am trying to transfer them over to itunes except it does not like wma files is there anything i can do

i have ripped cds on to windows media player but i am trying to transfer them over to itunes except it does not like wma files is there anything i can do

It should work... when I got my first iPod I transferred my entire library over and it was all .wma files. What specific steps have you tried?

HT4993 I updated to ios 7, put in a password but now it does not recognize the password and will not let me get into my phone. what do i do?

Yesterday I decided to finally update my iphone 4S to the latest operating system 7. It asked me for a password when upgrading but now does not recognize the password and will not let me in. FRUSTRATED. What do i do????

Hi Rachel,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
- Judy

HT204053 I just changed my Apple Password and icloud does not recognize the password.

I just changed my Apple Password and icloud does not recognize the password.

To change it on your iPhone you have go to Settings>iCloud and delete the account, then set it up again with your new credentials. When you delete the account from your phone it will delete any data you are syncing with iCloud (such as contacts and calendars) from your phone but it will remain in iCloud. Provided your are signing back into your existing account and not changing to a new account, it will be synced back to your phone when you sign back in.

UserPrincipal.ChangePassword thinks the password does not meet the password policy requirements.

I am working with C# 3.5. My goal is to have a simple program to allow a user change their Active Directory user password via a web page. I have a console application to initially test the commands to active directory and I am running into a problem.
my domains password policy is as follows.
Enforce password history 24 passwords remembered
Minimum password length 7 characters
Password must meet complexity requirements Enabled
Store passwords using reversible encryption Disabled
The error I am getting is "The password does not meet the password policy requirements. Check the minimum password length, password complexity and password history requirements. (Exception from HRESULT: 0x800708C5)"
I believe the new password I am using does meet the policy requirements and I can't seem to get this program to work. All I want to build is a simple program to allow a user to change their Active Directory user password.
My test code is below.
using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;
using System.DirectoryServices.AccountManagement;
using System.DirectoryServices;
namespace ActiveDirectoryHacking
class Program
static void Main(string[] args)
PrincipalContext adPrincipalContext = new PrincipalContext(ContextType.Domain, "192.168.1.26", "OU=Staff,DC=SFdev,DC=org", "John.Doe", "Initial Complex P234dfword");
Console.WriteLine("Validate user {0}", adPrincipalContext.ValidateCredentials("John.Doe", "Initial Complex P234dfword"));
UserPrincipal user = UserPrincipal.FindByIdentity(adPrincipalContext, "John.Doe");
Console.WriteLine(user.DistinguishedName);
user.ChangePassword("Initial Complex P234dfword", "e$213434sDKS really? www.microsoft.com");
//user.SetPassword("Initial Complex P234dfword");
user.Save();
Console.WriteLine("Press a key to exit.");
Console.ReadKey();
The .SetPassword works if I use a user with Domain Admin access but it appears the John.Doe is unable to change their own password with the .ChangePassword method.
The output until the exception is the following
Validate user True
CN=John Doe,OU=Staff,DC=SFdev,DC=org
I have no clue why any password I select for the new password does not work.

I looked into the password policy and this is what I have learned. There is a major difference between undefined and defined in policies plus making sure the defined policies are set with values that will provide the desired results.
Since this is a development domain and is used for testing I have tweaked the password policy to allow me to develop and test against the domain with a little bit more freedom than a production domain.
I have changed the policy to the following settings.
Enforce password history 0 passwords remembered
Maximum password age 0 days
Minimum password age 0 days
Minimum password length 7 characters
Password must meet complexity requirements Disabled
Store passwords using reversible encryption Disabled
Now, I am able to run my program against the domain testing the password change utility. My error was leaving some of the policy settings as not defined and not understanding what that really means for each setting. For development of a password change utility I need the flexibility to test and the relaxed policy changes allows me to run the program many times without having to work with test data that works around a more restricted policy.

Just got an iphone 4 from my dad and its his old iphone and i was gonna delete his account so i can put my account on the iphone but he does not remember the password so I couldnt delete it. I need help deleting it without a password

just got an iphone 4 from my dad and its his old iphone and i was gonna delete his account so i can put my account on the iphone but he does not remember the password so I couldnt delete it. I need help deleting it without a password.

If the iPad has Activation Lock - that is, it's asking for the previous owner's Apple ID and password to activate the device or to turn off Find My iPhone - then you will need that information. There's no way around it If your father can't remember the password, he'll need to recover it.
http://iforgot.apple.com
If he can't do it via that page, then he'll have to call Apple Support and ask to speak with Account Security.
If that's not the "password" you meant, please post back and clarify.
Regards.

HT2500 Adding me mobileme account to mail will not work because it does not accept the password but works on iphone and ipad?

I am attempting to add my mobile me account to mail on my iMac. The first step is to give the email address and the password. For some reason it does not recognize the password. It is the some password used on iphone and ipad and logging on to me.com

Hello,
The problem isn't really the Password, but the default Servers if you choose MobileMe for account type.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
• Server name: imap.mail.me.com
• SSL Required: Yes
• Port: 993
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
SMTP (outgoing mail server) information:
• Server name: smtp.mail.me.com
• SSL Required: Yes
• Port: 587
• SMTP Authentication Required: Yes
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to http://appleid.apple.com then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
Thanks to dpepper...
https://discussions.apple.com/thread/3867171?tstart=0

TS1702 If I purchase an app from iTunes and it does not work or does not meet expectations, is there a way to be refunded the cost of the app?

If I purchase an app from iTunes and it does not work properly or meet expectations, is there a way to receive refund for the cost of the app?

First contact the Developer of the App...
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I just purchased a new Linksys E2500 router. It will connect to all my other devices, but does not recognize the password when sent from the PowerBook G4.

I just purchased a new Linksys E2500 router. It will connect to all my other devices, but does not recognize the password when sent from the PowerBook G4. When I try it responds that the password is invalid. I have connected my MacBook Pro, iPad and iPod Touch with the same password.

Charles Swigart wrote:
It will connect to all my other devices, but does not recognize the password when sent from the PowerBook G4.
Try putting $ (a dollar sign) in front of the password.

HT201210 feeling a little lost. i was updating to new phone software now phone has gone back to new mode. it recognises my phone but wont allow me to ststem backup from itunes as it does not like the passwords i use as it says system restore already done

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