HT201210 Getting error 3401 when trying to restore Ipod

Downloaded the recommended OS update after 4 hrs update failed said Ipod must be restored. Keep getting error 3401 have tried all directions given no luck.
Any one got any ideals .

There is a possible fix posted here.
Error 1428.

Similar Messages

  • I am getting error 1428 when trying to restore ipod 20 Gb model.

    When trying to load music to My Ipod using Itunes nothing happens. The Ipod states that it is full to capacity although no files show in Ipod under any headings. I have tried to reset ipod and I have tried to restore it to origonal settings, that is when I get the unknown Error (1428).
    My Ipod is the 20 gb unit with click wheel model. I purchesd the unit used and was having no problems in the three months that I had it.
    I would appreciate any help I can get. Thanks
    DEll   Windows XP Pro  
    DEll   Windows XP Pro  

    There is a possible fix posted here.
    Error 1428.

  • TS1538 Why am i getting error 9006 when trying to restore my ipod 5th gen?

    Why am i getting error 9006 when trying to restore my ipod 5th generation?

    Configure your security software
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.

  • TS1424 error (-42110) when opening itunes, error (3014) when trying to restore ipod. my ipod is now frozen and the screen says connect to itunes. help!

    i get error (-42110) when opening itunes, error (3014) when trying to restore ipod. my ipod is now frozen and the screen says connect to itunes. help!

    Did you forget the passcode?
    http://support.apple.com/kb/ht1212
    http://support.apple.com/kb/ht1808

  • Getting error -34 when trying to restore my ipad

    I am getting an error (-34) when trying to restore my backup to my ipad after update to ios 5.  Seems to be the same issue as:  https://discussions.apple.com/thread/3374362
    I have plenty of free space on my 64gb ipad but the settings keep getting defaulted to not downsample my music to 128kb.  that would over fill my device. I have been on the phone with apple for over an hour with no end in sight.  I have lost many data files including a recorded meeting from this week.
    If anyone has any ideas I would love to hear them.
    Thanks,
    RA

    Configure your security software
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.

  • Keep getting error message when trying to eject iPOD nano

    When trying to eject iPOD, getting error message ..."cannot be ejected because it contains files that are in use by another application". No other application is open but iTUNES. What does this mean? and are there any tricks to get it to eject?

    Usually this is caused when antivirus "Grabs" the drive to scan it in the background, and/or windows itself "Grabs" the drive for indexing and things. It also happens if you play a song off the ipod thru iTUnes, then stop it.
    Usually rebooting will force it to let go

  • KEEP GETTING ERROR 28 WHEN TRYING TO RESTORE 3GS

    3GS LOCKED UP;  KEEP GETTING ERROR 28 MESSAGE WHEN TRY TO RESTORE

    Error 29 can relate to security software on your computer. Disable your security software, or try to restore it on another computer. In the case that it still doesn't work on a completely different computer and network, it may be a hardware issue at which point you would need to take it to a Genius Bar.

  • Error 3194 when trying to restore ipod touch...my daughter forgot the password and logged in too many times...now its disabled:(

    Hi
    My daughter forgot her password after mispla cing her ipod for 3 weeks.  I tried to restore after it went into disabled mode.  I get an error 3194.
    Some help would be appreciated.

    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • HT5654 error 21 when trying to restore ipod touch gen 4 what can i do

    I have an ipod gen 4 touch and I need to retore it and I get error 21 what do I do ???

    Type error 21 into the Search Window (top right)

  • I get error 23 when trying to restore my iphone 4

    I tried to update my iPhone 4 to the latest software and it got stuck on the store screen...whenever i plug it into itunes it will go through the process up till it says verifying with apple. Then error 23 comes up and I am not able to do anything with my phone...this is urgent my phone has been broken for 2 days!
    thanks

    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

  • HT4946 I am getting Error 3014 when trying to restore my iphone 3GS?

    I am updating the operating system on my iphone 3GS, as prompted by itunes.
    I have a screen on the mac saying 'iphone recovery mode'
    I check all the prompts but the phone failts to restore quoting Error 3014. Anyone know what the problem is and how to get over it??
    Thanks!

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart
    so this basically means: turn off your firewalls, virusscanners etc, and try again

  • TS1441 I continue to get error 1430 when trying to restore my ipod classic

    A couple of days ago the battery drained very quickly.  I also found that some songs although apparently on the ipod did not play. When I attempted to synch first time I was told that I did not have the authority to make changes.  I eventually went the restore route but on my two macs get the 1430 message.  (and it seems as if the battery has drained again?) My ipod is 5th generation classic.
    Thanks for any help and a Happy Christmas!

    Then tell us what error message you are getting?

  • HT4623 I keep getting error 21 when trying to restore and update my 4 day old iPhone 5?

    I try to update and restore my new iphone 5 becasue it is stuck in recovery mode but i come across error 21 message every time during restore. VERY FRUSTRATING as i only got this wonderful product 3 days ago!

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

  • HT201413 i get error 21 when trying to restore my iphone 4s.  can anyone help?

    any ideas?

    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

  • TA38633 I get error 1601 when trying to restore my ipod HELP!

    i have uninstalled and re installed itunes and mobile device helper help!

    Error 1600, 1601, 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for error 1604.
    When prompted, click OK.
    Close and reopen iTunes while iPhone remains connected.
    iPhone should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    http://support.apple.com/kb/TS3694#error1601

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