HT201210 Getting this = "The iPhone could not be restored. An unknown error occurred (1)" What can I do next? Has new OS and new iTunes... it's an iPhone 3GS
All of a sudden my iPhone 3GS gave me a message about setting "Location Services" I think? anyway, when it failed a few times, I was then directed to "restore" my phone. tried that and POOF!!!! could not be restored. Now have a cute little paper weight, but would like to convert it back to a phone. Any help?
Error 1 is a very bad Hardware Error of the Baseband Chip. There is no fix. If you have Warranty or AppleCare Coverage, make Genius Reservation and take iPhone to Apple for resolution.
Similar Messages
-
TS3694 Hi the iphone iphone could not be restored. an unknown error occurred (56). what mean that?
Hi the iphone iphone could not be restored. an unknown error occurred (56). what mean that?
More than likely a hardware issue. You will need to take your phone into Apple.
You can also use the search function type error 56 and you'll see other threads about the issue. You can read for yourself, if other solution will help. -
HT201210 the iphone "iphone" could not be restored. an unknown error occurred (3) what do i do?
what do i do?
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Here's a link to the complete error code page:
Resolve iOS update and restore errors - Apple Support -
i keep getting this message when trying to update my old 3g-"the iphone could not be restored-an unknown error occurred (-1)-any ideas? anyone?
i have done that
same result
the phone has a sim in it that is not active. does this cause the fault in question? -
iphone could not be restored. an unknown error occurred (1). when iam restoring my i phone 4s iam getting this error message, can anyone please help me ....
That usually indicates a hardware failure. Make an appointment at the genius bar and have them look at it.
-
hi,am trying to restore my ipod but i am getting this message each time:the ipod could not be restored-an unknown error occured,what should i do?
Was the complete wording of the error message? Usually an error number or other information is also provided
-
the iphone "iphone" could not be restored.An unknown error occurred(2003).
i have done that
same result
the phone has a sim in it that is not active. does this cause the fault in question? -
My iPhone 3GS 16gb, is stuck in restore mode, downloaded and tried to do a restore multiple times. Keep getting an error The iPhone "iPhone" could not be restored. Unknown error occured (-1). Cannot get it out of restore mode, keeps rebooting!
I have tried to hold the "home" and "power" button to reboot
I have tried powering it off
I have tried, to unplug the cable, hold the "home" button and then plug it in.
Can't check the SN or warranty, cause it is stuck in restore mode.
Is the hard drive gone? Should there be something replaced.http://support.apple.com/kb/TS3694#error1
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
Usually this is caused by your antivirus or firewall blocking iTunes access to the Internet. It can also occur if the phone is jailbroken or if the computer you are using was ever used to jailbreak an iDevice. -
iphone 3gs shows activation required, hooked up to iTunes and it is not recognized. Did the restore but just gets to the end and gives an error message it could not be restored, an unknown error occurred (-1). Can someone assist me in next steps please?
Instructions to get the phone back working temporary.. till there is a real fix.
1. turn off the phone
2. fire up iTunes
3. press and hold the home button, plug in the cable, hold till you get to see the recovery mode
4. iTunes will the allow to choose restore the phone back to 5.0.1 ( no other choice)
5. iTunes will then ask you to choose which previous backup to would like to recover.
(note: please do not reboot your phone unless necessary, i realize at times after reboot, it goes back to sq1) -
HT201210 the iphone could not be restored. an unknown error occurred (1015).
the iphone could not be restored. an unknown error occurred (1015).
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
http://support.apple.com/kb/TS3694#error1015. -
hello good samaritan out there ! am trying to restore my ios for for i phone 3G, but toward the end of the process, i am receiving an error message like "the iphone could not be restored, an unknown error occured(1015). Kindly help me resolve this problem, my iphone has been down for a we
mazunzo tembo wrote:
"the iphone could not be restored, an unknown error occured(1015).
Unauthorized modification of iOS > http://support.apple.com/kb/HT3743
ERROR 1015...
This Error Code is indicative of the Device being jailbroken / Hacked...
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere. -
Im getting a prompt like..the iphone "iphone" could not be restored, an unknown error occured (21)
I am getting a prompt after the Restoration cycle like " the iphone could not be restored. an unknown error occured (21) and (1611)
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Message was edited by: Texas Mac Man -
the iphone could not be restored an unknown error occurred 1015
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
-
HT201210 the iphone could not be restored. an unknown error occurred (2)
the iphone could not be restored. an unknown error occurred (2)
From the article the question was posted from:
Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, 9006
Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
Restore your device while connected to a different network.
Restore using a different computer. -
HT201210 the iphone iphone could not be restored. an unknown error occurred (1015).
the iphone iphone could not be restored. an unknown error occurred (1015).
1015 error: There are 4 possible causes of this error:
The activation server truly is unavailable. Rare, usually fixed within minutes.
Your antivirus or firewall or router's firewall is blocking access to
gs.apple.com on ports 80 and 443.
Your iPhone is jailbroken or otherwise hacked.
The computer you connected to during the restore/update was
used to hack/jailbreak some other iOS device, and its
network database was corrupted during the process.
(Thanks to Lawrence Finch for the wording in
https://discussions,apple.com/thread/4793244?start=90 ) -
HT201210 the iPhone''iPhone''could not be restored.An unknown error occurred (1).
the iphone iphone could not be restored an unknown error occurred (1)
See these steps
http://support.apple.com/kb/TS3694#1
Maybe you are looking for
-
Problem while printing HTML file
Hi All, I want to print a report in HTML file. The file is successfully created when there is simple query in group, but when I add some formula column, the report generate an error while generating report in HTML format. Thx, Sameen Jan
-
Hi All, I am currently rolling out excahnge and getting users all hooked up. All seemed to be going fine until 1 machine as the following issue. The name cannot be resolved. The Connection to microsoft Exchange is unavailable. Outlook must be online
-
Commit Classification problems
Hi everyone, Does Someone know a funcion module which I could use to save classification data on tables AUSP and KSSK? Regards, Gabriel
-
I have recently purchased a second hand G5 from an advertising agency I work for sometimes and was thinking of using an lcd monitor until i can afford an apple led cinema display. I have a recently bought samsung LS19CFEKF/EN at home and was wonderin
-
"unstable connection" when using my External Bluray burner!
I have a Mac Pro Quad (2008)and a Pioneer bdr-205bk in an external caddie. I have a connection from one of the hidden internal SATA ports mounted as eSATA on the rear of the tower. My bluray burner has two methods of connection - usb and esata. In bo