HT201210 Have not updated OS in iPod touch. Have OS 2.2.1. Get error message "Joe's iPod could not be restored. An unknown error occured [-1].

Have not updated OS in iPod touch. Currently have OS 2.2.1. When trying to update to iOS 4.2, I get an error message "Joe's iPod could not be restored. An unknown error occured [-1]." Please help...

That often indicates a hardware problem with the iPod, but it can also be caused by security software blocking access to the update. Try this article and see if that helps:
Troubleshooting security software issues
If not, then your iPod may be defective and will need replacement. Apple still offers replacement pricing for old iPods, but it might be more cost-effective to put the money toward a new iPod touch. You'd pay a minimum of $99 US for a replacement, but you can get a refurbished 8GB 2010 model for $149 US.
Regards.

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    Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
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