HT201210 Help, I just gave iTunes the assignment to update my iPhone5 to iOS7 and now it gives an unknown error (6). The iPhone is still hooked to my laptop, and shows the black screen and bright Apple with the horizontal bar, telling it's in the middle o
Help, I just gave iTunes the assignment to update my iPhone5 to iOS7 and now it gives an unknown error (6). The iPhone is still hooked to my laptop, and shows the black screen and bright Apple with the horizontal bar, telling it's in the middle of something. What should I do?
DFU mode? How do I do that? So far the only thing I can do is hold down both buttons to power it on and nothing is on the screen and it wont reconize on my computer....
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A movie I bought a while ago will no longer play, instead it just shows a black screen and no audio. All of the other movies in my library play fine. Any ideas as to whats going on or how to fix it? Thanks for any help.
Hi 22chill,
I recommend that we delete and re-download the movie from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M. -
Hello, my iphone 5s fell, thereafter i tried taking a picture, the camera app just shows a black screen and hangs, the front camera works on other apps (such as facetime and skype) but the rear camera is not working, all other apps work perfectly well, how do i resolve this
Double tap Home button and delete Camera app from multitask-list.
Do a
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
If problem persist, make an appointment with genius bar for evaluation. -
My ipod only shows a black screen and an apple logo
My ipod only shows a black screen and an apple logo. It wont connect to iTunes, and charging doen't work. HELP PLEASE!
Try a reset. Hold the home and power buttons at the same time until the screen goes dark for a moment, then the Apple boot logo should reappear. If it doesn't work, it's broken, take it to the Apple store or another authorized repair service.
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i did some thing wrong that makes my mac just showing a black screen and amessage says you need to restart your mac .... etc and i wanted to talk to any one from apple and i couldnt get my mac serial number and i could do nothing i turned to some one who formatted the hard desk and i tried to talk to any one from apple but it seems no one care i spent 4 years to be able to buy this mac and i dont know what to do > i will never buy mac again please some one tell me what to do dvd is not working i press on options and nothing happen what showld i do ? through it ? some body tell me what to do or where to go
Just to make certain, you inserted the original installation disk and started the MBP holding down the C key? Did the Optical drive reject the disk or did it just spin? If the former, the lens in the drive may be dirty and needs to be cleaned. If the latter, you will have to take it to an Apple repair facility.
Ciao. -
I have a brand new iPad 4. I plugged in and it told me that there was new software available. I went to update it and now it tells me "unknown error 1656". Now the pad is in permanent recovery mode and I can't do anything with it. Any info?
SadisticIron wrote:
i just baught my first iphone and it is a jalbroken
Buzz! Thank you for playing!
Discussing jailbroken devices is forbidden here by the Terms of Service.
You can not get help here. -
When I turn on my iMac, it shows a black screen and says 'No bootable device - enter boot cd and press any key'.
I'm not sure what to do, I did not recieve a cd with my mac to boot it up (I ordered it online).
Also I can't find my harware serial number (I've tried many times to input what I thought it may be from my receipt). I saw that I need this number to contact apple support, my 90 day complimentary support is still valid so I wish to contact them.
I don't know much about apple products as this is my first apple computer so any information is helpful.Hold down the Alt/Option-key at startup of your iMac to get the Boot Selection screen.
From that choose to boot into OSX.
Once in OSX go to System Preferences then Startup Volume and reset your OSX to be the default.
The new iMacs have OSX 10.7 Lion preinstalled and don't come with any CD/DVD anymore.
Instead OSX Lion includes a new feature called "Lion Recovery".
Have a read here About Lion Recovery
Stefan -
I was almost finished editing my video and suddenly my video files just show a black screen and wont play.
MacBook Pro / Mozilla Firefox / Netflix / Silverlight Update solved - DON'T DWNLOAD FROM NETFLIX
I solved this problem tonight. I have a MacBook Pro with 10.5.8. I know, it's old. But I love my Netflix and I recently noticed that Firefox plays Netflix much better. Then I suddenly got this message that I needed to download the latest Silverlight - it only takes 30 seconds! - WRONG. However, after much searching, I finally did the steps in order and it worked.
This was after repeatedly downloading Silverlight from the Netflix site without success. So here's what I did:
1. Went to http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx
2. Followed the directions. I felt like such an idiot for not doing it right before.
3. Go to your hard drive and search for "Silverlight" to locate ANY existing Silverlight files: .dmg, etc.
[also check your Libary/ Internet Plug-ins, but the above search is faster]
4. Drag it all to the trash and empty it.
5. Go back to the Get Silverlight page and click on the Install on that page, not the Netflix site.
6. Note the steps for Safari or Mozilla Firefox - I wanted Firefox, so I follwed those instructions.
7. Once it's installed, close all the browsers and Restart that bad boy. Right away.
8. Open a browser, go to Netflix and proceed to joyfully rot your brain with Netflix content. Yay! -
my iphone is locked in iphone recovery mode after I restored it and now I get an unknown error (3004)
http://support.apple.com/kb/TS3694#communication
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YouTube shows a black screen and i don't know how to fix...
YouTube shows a black screen... what do i do/
Run through this list and get back to me if it was a assist or not
Step by Step to fix your Mac -
does anyone know how to fix this? I've tried the restarting my phone and closing down the camera app but it still doesn't work
Hi MLucas22,
Thanks for using Apple Support Communities. I would recommend this article for troubleshooting your touchscreen:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
For the camera issues, this article may help:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
Cheers,
- Ari -
I downloaded a movie but when i try to play it itjust shows a black screen and wont play. Anyone know how to fix this?
Are you getting an "iTunes has stopped working" message after the black, screen? Or is something a bit different going on?
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New iMac running 10.8.3 and Safari 6.0.3. Can't download most files (even pdf) or applications. Get a full black screen and no download. Can successfully download the same files using FireFox. Have tried all the usual stuff--resetting Safari, etc. Any help?
From the Safari menu bar, select
Help ▹ Installed Plug-ins
Besides the following, what plugins are listed?
iPhotoPhotocast
Java
QuickTime
Shockwave Flash
WebKit built-in PDF -
Black screen and applications problem on iPhone 4S after upgrading to iOS6
I've upgraded my iphone 4s to the iOS6, all the applications suddenly stops while I am working on it, then the phone shows a black screen and after some seconds shows the main menu screen. When I open the application again after that, things I was doing were lost. Even if I am making a call, the black screen appears, the call is muted to me for a while until when the phone shows me the main screen again and I have to tap to the call. If I am playing music, suddenly the phone shows the black screen and stops the playback, after of it, I try to recover my playback but there is no playback. And happens with everything: facebook, mails, sms, maps, among others. When I was using the iOS 5.1.1. phone was working well.
i looked on the right there is no solution to my problem.i charge my phone to 100% after 2 hours with no usage at all of the phone with 3G off with wifi off with all applications shut down all notifications and locations off battery goes down to 50% when it was running on the older ios never had this problem in my iphone.when will this problem solved
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