HT201210 Help! iPhone restore issues

i tried to update my iPhone 3G and in the process there was an error. it prompted me to restore..so i did. when trying to restore, the phone needs a sim card to continue the process. my sim card does not work so iPhone was not activated. Does this mean my phone is locked? Any thoughts and suggestions what can be done?

The iPhone has to be activated before you can do anything with it. In order to do this on a GSM phone you have to have a valid sim card in it. The sim card doesn't have to be activated, it just has to be valid and present. If your phone is locked to a specific carrier the sim card has to be from that carrier. If you don't have one, or if yours is damaged, borrow one from someone else or contact the carrier it is locked to to see if they would give or sell you a deactivated sim card for this purpose. If you phone is officially unlocked, any sim GSM card will work.

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HT1267 Iphone restoration issue

Hi
I was restoring my iphone via itune and the restoration was not completed due to incomplete disk space. I cleared the disk space and restarted itune. When I tried to syn it again, I received this error message: this iphone cannot be used because apple mobile service not started. How to resolve this issue?
Regards
Ken

Make sure you've got atleast 2-3GB space on the hard drive of the computer where your operating system is installed.
Download the latest version of iTunes : http://www.apple.com/itunes/download/
After installing, try restoring the iPhone once again
This should solve your issue!

Please help--iphone restore and getting pictures off the phone

Thanks in advance for any help you can give me. My friend's iphone 3GS (OS 3.1.2) has a message on the screen that says "Restore needed" and she can't get beyond this message to get to what is on her phone. A restore would wipe her phone of all data and the problem is that she has pictures on her iphone (not on the camera roll, but in the picture app) that she wants to keep and she erased the backup in itunes and doesnt have a backup of the photos in her iphoto on her mac. Is there anyway to download the photos she has on the iphone in the picture app before she does the restore? I told her I don't think there is, but any suggestions?

Thanks for your answer. I don't have the iphone in front of me or her computer, just the info she told me, but I gather the problem is that she got all the pics on her iphone using her office computer and then deleted it all off her office computer once everything was on the iphone (she hasnt synced in a long time so I am guessing that is why she has 3.1.2 on there) so the iphone is the only backup of those pictures and now she wants to find a way to save them. Any possibilities or should I just tell her they are lost for good when she does the restore?

IPhone Restore issues

Hello Support Team,
I was not able to test my iOS apps on my iPhone 4 since last 2-3 days.When I connect my device to Mac, iTunes shows two options either restore my iPhone or Update it to latest iOS 7.I updated my device to iOS 7 but still I was not able to remove the device(iOS 6.1.3) and xcode(4.5) version compatobility issue.So Today I restore my iPhone after having a backup of data.But after successful restoration iTunes shows following messages.
This iPhone is currently linked to an Apple ID (s●●●●●@m●●●●●.com). Sign in with the Apple ID that was used to set up this iPhone.
But I don't know either my apple id or Password which I had used to register my device.
So please tell me the solution.

Did this happen because i restored the software with the non-original sim card?
No.
Will it work again once at&t assigns a new sim card to it?
Doubtful. You will need to get a new SIM card from AT&T to activate the iPhone for your girlfriend's line/number with AT&T. After inserting the new SIM card in the iPhone, when connecting the iPhone to iTunes you will be prompted to activate the iPhone with AT&T, but if there is a problem with the iPhone, which based on the error message provided there seems to be a problem, you probably won't be able to activate or use the iPhone.
Is there an Apple store nearby?

HT201442 Iphone Restore Issues

My Iphone 4, is in recovery mode, but my computer says it is not eligible for restore. Is there anything that I could do?

Did you already follow the steps in the article you have linked above?
Resolve communication issues
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build"
Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.

HT201210 My iphone restored problems, and it can't be restored, if restored :like this What is this message : The iphone 'iphone' could not be restored.An unknown occurred(-1).

What is this message : The iphone 'iphone' could not be restored.An unknown occurred(-1).

What is this message : The iphone 'iphone' could not be restored.An unknown occurred(-1).
iPhone 4, iOS 5.1.1

Replacement iPhone Restore issues

Yesterday i received a replacement iPhone and when i got home i restored it to my previous backup, however after the restore it brings me back to the set up your iphone page, where i can only pick to restore from backup or set up new, what gives?

Nevermind i figured it out, mods please delete

HT4528 iphone restore issues

I am attempting to restore my iphone but it will not connect to the coputer. As soon as I disconnect from the charger It shuts down.

Press the “Home” button on the front and the “Sleep/Wake” button on the top of the iPhone. Hold both buttons down for a minimum of 15 seconds, or until the device turns off. Then release both two buttons.
<Link Edited By Host>

New iPhone Restore issues

My new iPhone isn't recognizing my new number when I plug it in to iTunes. It downloaded all of my apps, but still says no service. I've reset it and tried to redo the restore 3 times now. Any pointers?

Was it activated with the carrier?

HT201210 Help needed Restore on Itouch 4th gen - resulted in Itouch no longer being able to turn on.

My son tried to restore a 4th generation Itouch to wipe it clean. Received error stating Unknown error occurred (1601). He is no longer able to turn the Itouch on or do anything with it. Tried restoring again and received same message and Itouch never turned on. Any suggestions?

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

HT201210 Hello, I wonder if you can help me. My iphone will not restore. I have downloaded all available downloads and the software and firmware restore was almost complete when the message similar to 'iphone restore failed' appeared. I cannot make or rec

Hello, I wonder if you can help me. My iphone will not restore. iphone prompted restore in itunes I have downloaded all available Apple downloads and the iphone software and firmware restore was almost complete when the message similar to 'iphone restore failed' appeared. I cannot make or receive call

Hi, Mangy1.
Thank you for using Apple Support Communities.
Here is the best resource when experiencing issues restoring your iPhone.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If the issue still persists, please reply back with the exact error message received.
Cheers,
Jason H.

I'm having restore issues, help please!!!

this has probably already been answered, but got new 8gb iphone today plugged it in etc it crashed tried to reboot and reconnect to itunes, told to restore tried failed error code 13 checked forum changed usb bingo it starts to restore, now though the progress bar on the phone is full but on itunes it's saying it's still waiting for iphone been like this for almost an hour can anyone help, i've not even made a phone call from it yet!
Message was edited by: sscsukltd

sorry... can't help, not having these "restore" issues (yet...) and I've done 4- Restore to Backup the past week and two "restore to new Phone" and no issues... other than the fact that with a "Restore to New Phone" my 3rd party data app's are not "recoverable" as with the "restore to backup"

IPhone: 1.1.4/Restore Issues

I'm trying to upgrade my iPhone to 1.1.4 on my MacBook Pro. I successfully download the package and the software extracts, but when it gets to the "backing up iPhone" screen, it appears to hang and then after a couple minutes my iPhone restarts and I get "iTunes could not sync because iPhone is disconnected." What the ****?
I've tried updating on 2 Macs--NO GO!
I've tried restoring on 2 different Macs--NO GO!
I've connected it to a PC and tried updating and restoring--NO GO!
I've trashed the updates in my library\itunes\iphone software updates--NO GO!
I've created a second account and tried using the new iTunes--NO GO!
I have a lot of text messages that I'd like to save with Syphone so I don't want to do a hard reset on the iPhone itself unless I absolutely have to. Does anyone have any ideas as to what I can try next?
Remixlab

Not an expert by any means but I did go thru a pretty hectic time getting my iPhone--sync issue right.
Try Opening iSync. --->open preferences ---->reset sync history.
Reset your phone.
(Not sure if running disc utility will help--->repairing disc permission.) can't hurt.
Restart your computer.
Sync. w iTunes.
Hope this helps... The calvary will be here soon.

When i am trying to restore backup to my iphone, its coming up that back is not compatible with iphone. Please help me restore backup.

Hi
When i am trying to restore backup to my iphone, its coming up backup is not compatible with iphone. Please help me restore.
Thanks
Mandy

From the article that the question was posted from:
Error 1611
This error typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
Try reading the solutions you find in the future and follow them.

Please help, cant restore my daughters iphone 3g

Please please can someone help? I'm not very technically minded with these things and I dont know what to do. Can you please avoid abreviations and keep the instructions in laymans terms.
After some kids at school changed my daughers pin number, she tried to reset it and got locked out of her new phone after typing in the wrong password the second time. She fiddled with it and the lock out got longer and longer, so she read online the way to resolve it was to restore it on itunes. So we've synced it to itunes and then she's clicked to to a factory reset, but now nothing works. I've taken over half way through at the stage where the only screen on the iphone is telling you to connect it to itunes.
I've updated itunes to the latest version 11.0.1(12), I'm running mac 10.6.8. I've unplugged all USB cables and the hub and all that is plugged in it the keyboard, mouse and iphone as instructed online but still doesn't work.
This is what happens: (m = mac, p = phone)
M
- In itunes the only option is to restore iphone, I click this...
- Extracting software
- Verifying iphone for restore
- Preparing iphone for restore
P
- Apple logo. Starts progress bar
M
- Waiting for iphone
- Preparing iphone software for restore
- Restoring iphone software
- Verifying iphone software
P
- Progress bar approx half complete
M
- Verifying iphone restore
- Restoring iphone firmware
P
- Progress bar approx 3/5 complete
M
- Progress changes to a diagonally moving grey/white bar
- The iphone "iphone" could not b restored. An unknown error occured (1015).
I've tried it several times and its the same each time.
I've looked online and the clicking the code 1015 just jumps to the support links.
She's only 14 and only had it a month and paid for it with her birthday money so you can imagine she is very upset. Please can some kind knowledgible person give us some good news and help us get it working again.

Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

HT201210 Help! iPhone restore issues

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