HT201210 Hi, cant update IO6. After downloading the update and processing it through Itunes on my mac.... and I have a factory unlocked Iphone 4S. Cant update the software. Waring message is say this devise is not eligible for build. Please help.

Hi, cant update IO6. After downloading the update and processing it through Itunes on my mac.... and I have a factory unlocked Iphone 4S. Cant update the software. Waring message is say this devise is not eligible for build. Please help.

Download iTunes using the tab at the top of this page. Then run the update with iTunes closed.

Similar Messages

  • When I try to set up my phone it says this device is not eligible for free iCloud account

    When I try to set up my phone it says this device is not eligible for free iCloud account

    Import them to your computer as discussed here: http://support.apple.com/kb/HT4083, then either delete them from your phone or exclude the camera roll from your iCloud backup by going to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your phone under Backups, then turn Camera Roll to Off under Backup Options.
    Also check Settings>General>Usage to see how much availble space is on your phone.  If you have to delete apps in order to take photos, you may be out of space on your phone.  If so, you need to delete something in order to create more space.

  • I get a message that says "this accessory is not optimized for this phone" how may I get rid of the message?

    I get a message that says "this accessory is not optimized for this phone" how may I get rid of the message?

    A lot will depend on what "accessory" the message is "not optimized". I get this message when my Mophie Juicepack is depleted, recharge it and no problems. Till the next time it is drained of course. That might give you hint of the issue. If you tell use what device you might be using when you get that message, we might have a different suggestion.

  • On my ipod 4th gen when i plug it in to my mac and i sync it says it syncs. i was trying to put videos and apps on through itunes on my mac and after its done syncing there is no diffrence none of the apps and videos i synced are there. thankyou

    and on my ipod 4th gen when i go on to the app store it says there is a new upgraded app store the ipod only gives you the option to click upgrade but when you click upgrade it just goes white
    thanks again

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             

  • This device is not eligible for the requested build

    I am getting an error message when trying to update my iphone to the latest software version.  The error message says "This device is not eligible for the requested build"

    Can you get a Wi-Fi connection on your iPhone?
    I got an Internet connection on my phone, went to SETTINGS --> GENERAL --> SOFTWARE UPDATE and updated my Software wirelessly (no iTunes involved).
    When I connected my phone to my Computer again and iTunes popped up, it showed that my iPhone software was up to date. Then I could restore to an old back-up.

  • When trying to access one website, Firefox says " This domain is not configured for this service. Please add it to your account."

    I am trying to access a fabric website I have used before and when I try to type in the domain name, a message appears saying "This domain is not configured for this service. Please add it to your account". How do I fix this?

    That message sounds like an address might have changed on the server...
    Are you trying to access the site directly using a bookmarks, or by typing into the address bar, or by following a link in a search engine? Sometimes links change making bookmarks and search engine entries obsolete, or Firefox's autofill feature suggests an address that no longer works, so if one approach doesn't work, you might try one of the others.

  • HT201210 i cant update my ios... it says this device isn't eligible for the requested build

    i cant update my ios... it says this device isn't eligible for the request

    http://support.apple.com/kb/TS4451

  • I have an iphone4 and that I have had for four years and they are saying that I am not eligible for an upgrade until the end of July 2015. That is four years and 3 months after I purchased this phone. "Customer service" said I had an upgrade at the end of

    I have an iphone4 and that I have had for four years and they are saying that I am not eligible for an upgrade until the end of July 2015. That is four years and 3 months after I purchased this phone. "Customer service" said I had an upgrade at the end of July 2013, which I did not. She said that in the system my husband took an upgrade July 29th 2013. He didn't even have a Verizon phone, he had a work phone with T-mobile. I have asked what device he supposedly upgraded to since no phones have been activated and we all still have our same phones and numbers. Remember at the time, said husband had a work phone with T-mobile. I still have the very same phone as do all of the rest of my family members. No one has upgraded. I spoke with "customer service" for more than a half an hour today, Char promised me that her supervisor (Emily) would call me back by 7:30 tonight to clear up this problem. Well guess what? No call back so where should I go from here? Any advice or help would be greatly appreciated. Thank you for your help.

    someone swapped upgrades.  Phone could have been sold For quick cash. 

  • My iPad 1 can't restore/update to 4.3.3 it says "this device isn't eligible for the requested build."

    Whenever I try to do a update/restore to iOS 4.3.3 I get an error saying "this device isn't eligible for the requested build."  This only started happening after I installed Xcode to enable the multitasking gestures, while on 4.3.2.  Thanks.

    Try manually downloading the update.
    Here is the update for the iPad 1;
    http://appldnld.apple.com/iPhone4/041-1010.20110503.ScEp3/iPad1,1_4.3.3_8J3_Rest ore.ipsw
    After you have downloaded the update, attach your iPad to your computer, open iTunes and select your iPad in the devices list. Press & hold the Option/Alt key and click the Check for Update button. Browse to where you downloaded the update and Choose it. iTunes will handle the rest.

  • TS2529 problem with  update my iphone 5 software -(This device is not eligible for the requested bu

    i am using the OS X 10.8.2 (12C60) and i have also itunes updated (11.0.1).
    i am trying to update my iphone 5.
    i connect the iphone 5 with itunes and after the extracting software , it appears this message (This device is not eligible for the requested build)
    please for any help

    Can you get a Wi-Fi connection on your iPhone?
    I got an Internet connection on my phone, went to SETTINGS --> GENERAL --> SOFTWARE UPDATE and updated my Software wirelessly (no iTunes involved).
    When I connected my phone to my Computer again and iTunes popped up, it showed that my iPhone software was up to date. Then I could restore to an old back-up.

  • Can not update my ipad 1 - This device is not eligible for the requested build:

    I had been trying to update my Ipad from IOS 4.3 to 4.3.3 but I can not update it I keep getting the message
    This device is not eligible for the requested build:
    I read the trouble shooting page and it I had done all the steps mentioned there but still does not work.
    I am using Itunes 10.3.1 on a Macbook
    If somebody can help or give some tips will be great

    Your error with suggested fixes is discussed in these two links.
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/ts1275
    Is your iTunes version 10.5?
    Try this - Disable your firewall and anitvirus software temporarily.  Then download and install the iOS update.
     Cheers, Tom

  • I have bought Mac Os X Mauntain Lion Operating System for my mac book pro.I reinstalled my system.Now I cannot download it.It says"This product is not avaible for Turkish App Store".How can I get the Operating System?

    I have bought Mac Os X Mauntain Lion Operating System for my mac book pro some time ago.I then reinstalled my system.The original operating System on my Mac is 10.7 Lion. Now I cannot download Mac Os X Mauntain Lion Operating System.It says"This product is not avaible for Turkish App Store".How can I get this Operating System?

    http://www.apple.com/tr/support/

  • HT1933 my 9 year old used my password to make a purchase that she thought was $0.99 and it was really $99.00 and I just got the email. It tells me that this purchase is not eligible for a refund so am I screwed?

    my 9 year old used my password to make a purchase that she thought was $0.99 and it was really $99.00 and I just got the email. It tells me that this purchase is not eligible for a refund so am I screwed?

    If the iTunes Store has replied to your request and told you that they cannot refund your money, then yes, I'm afraid you're out of luck as regards this purchase. To prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your iPhone. You may also want to turn off the ability to install apps, to prevent purchases in case the child gets hold of your iTunes Store account information, and set the password to be required immediately. For more information, see:
    http://support.apple.com/kb/HT4213
    Regards.

  • TS1702 I cannot update or buy any apps because I get the message that says:  Your account is not valid for use in the U.S store. .

    I get a message that says:  your account is not valid for use in the U.S. store.   You must switch to the Canadian store be purchasing.  I'm close to the border would that cause the switch because it does it automatically.  Should I contact my internet provider  help.

    What store should you be using? If you should be using the Canadian store, try changing it in the settings.
    Settings>iTunes and App Stores>Apple ID
    Tap your ID
    Tap View Apple ID
    Enter your password
    Go to country/region in the popup window to change the store

  • While trying to purchase a gift card to send via email, got a message this apple ID not eligible for purchase.  I've purchased many times before and this has never happened.  Does anyone know why?

    While trying to purchase a gift card to send via email, got a message this apple ID not eligible for purchase.  I've purchased many times before and this has never happened.  Does anyone know why?

    Re: ITunes will not let me send a gift certificate...Error message says: This Apple ID is not currently eligible to purchase gift certificates. I have a valid Apple ID so please tell me why this is happening if you know.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
    Are you still using OSX 10.4.11? I thought the Store didn't work with Tiger.

Maybe you are looking for