HT201210 hi i get an itunes error -1 when restorting my iphone 5c could someone please tell me what the problem is thanks.
when restoring my iPhone 5c I get error-1
Hi suffianfrombirmingham,
Welcome to the Apple Support Communities!
I understand that you are receiving error -1 while attempting to restore your iPhone. In this situation, I would recommend forcing your iPhone into recovery mode and attempting an update. This will reinstall the operating system without erasing any data.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Best regards,
Joe
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