HT201210 how can i enable my device after it has been disabled and itunes wont connect to it?

itunes wont connect to my device because it has a passode set. but i can not disable the passcode because my device is disabled. what can i do about it?

Put iPhone into Recovery Mode. Open iTunes on computer, connect iPhone to computer with USB cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode. Click the Restore button of iTunes.

Similar Messages

  • How do i enable my phone once it has been disabled and told to connect to itunes?

    My daughter entered the wrong passcode and now her phone is disabled and is telling us to connect to itunes. What do I do because it wont sync?

    Hi ..
    You will have to use reocvery mode or restore > iOS: Forgotten passcode or device disabled after entering wrong passcode

  • TS2446 how can you reactivate an account after it has been disabled for a amount of time?

    i had to make a new apple ID so i could carry on using iTunes Store until iTunes support could sort out making sure i could re download my music and apps, now i cant use it at all and the ID i use is now playing up and now refusing to let me use either of my cards in the store!!! Can anyone help and / or advise me please?

    I suggest you to send an email to itune sstore support. They can review your account and find out why it had been disabled.

  • HT4113 how do i unlock my ipod that has been disabled and itunes wont open it

    my daughter couldnt remember her passcode and now her ipod is disabled. I recently replaced my laptop and her ipod has never been synced on this computer so itunes wont open it either

    IPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    Please Get the iPod Touch User Manual for iOS 5

  • HT1212 How do i restore my iphone when it has been disabled and can not be restored through itunes because of the error message that says "The iphone software update server could not be contacted.

    How do i restore my iphone when it has been disabled and cannot be restored through itunes because of the error message that says "The iphone software update server could not be contacted

    Have you jailbroken this device? This will make the iPhone not talk to the Software Update Server (that signs and accepts software updates) please refer to the following link? Error 3194, Error 17, or "This device isn't eligible for the requested build"
    The iPhone will talk to the software update servers, just need to change the host files, it's a simple process, sorry if you were confused about the wording in to top?

  • How do I enable my iPhone4 once it has been disabled

    I recently changed my iPhone password to get into the phone. I am now unable to get into my phone. My phone is disabled so how can I enable my phone without my password?

    Do as the manual says and restore your iphone.

  • HT204053 How can I remove an apple id that has been disable from I cloud?

    How can I remove apple id that has been disable fro my iCloud ?

    You cannot delete an Apple ID. All you can do is stop using it.

  • HT1146 microsoft Outlook for MAC, how can I set "receive notification email sent has been opened and read" in Outlook?  Thanks

    Microsoft Office for MAC, how does the sender select a notification that an email has been opened and read in Outlook?  Thanks

    Since this question is about a Microsoft product, you might have more luck getting suggestions if you ask in Microsoft's own forums.
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  • Maybe this question has been found already, but I have yet to find the answer. How can I restore my bookmarks after it has been deleted from my 'bookmarkbackups' folder?

    So it has been a couple months now since I last cleaned up my bookmarks toolbar. And I could remember a couple of bookmarks tabs I wish I did not delete. I found some articles saying I could try restoring previous versions of my bookmarks from the dates of recent system restore points. But the earliest date I found was of only last week's. I've checked everywhere in my Firefox profile for anything that I could restore to date back into that time, but they too only tracked back as early as last week. I believe the automatic backups Firefox had made during that time has now long been deleted from the system in order to make room for my most current ones. How am I going to be able to retrieve those bookmarks when their aren't any backups available now to restore from?

    If you do not have backups of your bookmarks, either in the bookmarkbackups folder or saved elsewhere, then you can't restore your bookmarks.
    For future prevention: http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox

  • How can I restore my iphone when Its disabled and itunes wont connect to it?

    My phone is disabled and when i pulg it in it wont come up on itunes and i dont have "find my iphone" how can i restore it??

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
    iTunes free download from www.itunes.com/download
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • My iPod touch has been disabled and I can't figure out how to unlock the devise, My iPod touch has been disabled and I can't figure out how to unlock the devise

    I don't want to erase any of the info and pictures saved

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If you previously synced to the computer then you may be able to recovery use of the iPod without erasing the iPod by following the instructions here:
    Disabled Recovery-must use syncing computer.
    Photos
    - If they are in an iPod backup then restore from that backup. See the restore topic of:
    iOS: How to back up
    - If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
    iOS: Importing personal photos and videos from iOS devices to your computer
    - Maybe from the restore iPod via How to perform iPad recovery for photos, videos
    Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official     

  • My iphone has been disabled and it says connect to itunes and when i try and connect it to itunes it doesnt connect? How can i restore my iphone4 without itunes?

    My iphone 4 wont connect to itunes, my phones been disabled my friend typed in my password to many times thinking it was only for an hour and it wont restore

    Hi erinlawrence001!
    Here is an article that will help you troubleshoot this issue with your iPhone:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    https://support.apple.com/kb/ht1212
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • How do I log on when my account has been disabled by itunes?

    I have tried and tried and tried to get this taken care of.  Apparently there is no phone number for itunes support, only apple and they haven't helped me at all with any of this.
    I am trying to purchase music- it says my account is diabled, I went on as suggested and changed my password and I still can not do anything with the itunes store.

    cookpm wrote:
    I have tried and tried and tried to get this taken care of.  Apparently there is no phone number for itunes support, only apple and they haven't helped me at all with any of this.
    I am trying to purchase music- it says my account is diabled, I went on as suggested and changed my password and I still can not do anything with the itunes store.
    Disabling an account normally occurs if there has been suspicious activity on the account, or if the account user has violated the Terms and Conditions.  I can't tell why they are being slow to re-enable in your case, but you may need to be persistent.
    But if you are just trying to buy music, why not use Amazon MP3 or some other online music download retailer?  It is easy enough to buy MP3s from anywhere and add them to your iTunes library.

  • HT201210 How can i reset an iphone 4 that has been locked with icloud account?

    Help please i have been locked out of an Iphone 4 and it restarted from the factory reset status the icloud info is not mine i tried restarting it by using itunes and it doesnt work please help

    MattWash1 wrote:
    ...  from the factory reset status the icloud info is not mine ...
    The Apple ID and Password that was Originally used to Activate the iDevice is required.
    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818

  • What is causing my usage to increase after EVERYTHING has been disabled and shut off?  I reset my stats and sat in the same spot on wifi over last two hours and watched my usage go up

    data usage increases on wifi

    Hi there sambranoronnie,
    It sounds like you are seeing lots of cellular data being used when it should be using the Wi-Fi connection for data. I would use these troubleshooting steps from the following article to help you resolve the issue here:
    iPhone cellular data connection issues
    Toggle airplane mode: Tap Settings, turn airplane mode on, wait three seconds, and then turn off again.
    Restart your iPhone.
    Make sure that your software is up to date:
    Check for a Carrier Settings Update: Tap Settings > General > About.
    Check for an iOS Software Update: Tap Settings > General > Software Update.
    Some updates may require a Wi-Fi connection.
    Remove the SIM Card and reinsert it. Allow the iPhone to acquire the network again.
    If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Phone > SIM PIN.
    Try another location. If a different location works, but the original location still doesn't, contact your carrier to report the issue.
    Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
    Resetting network settings on your device will erase all current saved settings, including Wi-Fi passwords, preferred networks, and VPN settings.
    Restore the iPhone as new.
    If none of the above steps resolves the issue, contact your carrier, make an appointment at an Apple Retail Store, or contact AppleCare.
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

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