HT201210 how can i reset the ipod - daughter lost the pass code

Looking for some insight

See this video:
Recovery mode video
Also try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
olelbe wrote:
Hi, how long do you have to hold the home button in step 4 for? When I do this my iPod just comes back saying  it is disabled and I do not get the picture your recovery mode shows.

Similar Messages

  • I forgot my password in the restrictions settings. I have 8 failed attempts now. How can I reset the pass code?

    I forgot my password in the restrictions settings. I have 8 failed attempts now. How can I reset the pass code?

    YOU CAN ALSO FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. If you did not do step 4 properly, start all over again.

  • I have entered the wrong numbers to put my phone in pass code lock.  However, I didn't set the autolock....how can I get the pass code lock reset?

    I have entered the wrong numbers to put my phone in pass code lock.  However, I didn't set the autolock....how can I get the pass code lock reset?

    Your only choice is to place the phone in DFU mode (search Google for instructions) and restore as a new device.  You will lose all your data.

  • I turned my 5s phone off and when I turned it back on it seems to have lost my pass code and won't unlock . How do you reset the pass code

    I have a 5S it lost my passcode when I turned it off for about 10 minutes.Phone is now locked
    How do I reset the passcode?

    Hello Lynncooper,
    It sounds like your passcode is not working for some reason to unlock your phone. This article should help you get back into your device:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    If you have previously synced your device with iTunes, you may be able to reset the passcode by restoring the device:
    Connect the device to the computer with which you normally sync and open iTunes.
    Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
    If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
    When the backup and sync is complete, restore your device.
    When iOS Setup Assistant asks to set up your device, choose "Restore from iTunes backup".
    Select your device in iTunes and choose the most recent backup of your device.
    If you have not synced to your iTunes library, follow the steps in the section labeled:
    If you have never synced your device with iTunes, or you do not have access to a computer
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • How can I reset the has disappeared

    How can I reset the pass code in restrictions? I have an iPhone 5c - my SIRI has disappeared & can't retrieve it until I get through that. Would like to turn restrictions off...

    Tresb444 wrote:
    Well, thank you - yes, I understand the purpose of setting up a pass code - but, truth is my grandson was playing with my phone & set a pass code in the restrictions settings, not in the initial operation of my phone.  Therefore, my phone functions fine, other than my SIRI has obviously been affected & has disappeared from my phone & I can't retrieve it unless I put this pass code in.
    Then ask your grandson to tell you what he set as the restrictions passcode.  If he cannot remember, then you'll either have to use the device, as is, or restore it using the article that I linked.

  • How can I reset my ipod? The screen is showing it is disabled and my daughter forgot her password.

    How can I reset my ipod?  The screen is showing it is disabled and my daughter forgot the password.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • How can I reset the settings for my Ipod Video on the Ipod source list.

    I accidentally choose the 3rd option (do not update video) on the Ipod option button >>> video <<< and for that reason I can't download or play video. How can I reset the setting in order for me to enable to update my Ipod for the videos manualy.
    I open itunes and select the Ipod in the source list, then click on the option button and click video. But from there, I can't select the options... please advice ASAP, Thanks...<br>
    Pentium iii   Windows XP   Desktop

    Read this and see if it helps:"Syncing videos to your iPod" http://docs.info.apple.com/article.html?artnum=302509

  • How can you reset an ipod if the lock button is broken?

    how can i reset my ipod if the lock button is broken?

    To reset the iPod without the hardware buttons,
    - Reset network settings: Settings>General>Reset>Reset Network Settings. All your wifi and bluetooth preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected. You will have to rejoin wifi networks and repair BT devices
    If you mean place in recovery mode then use on of these
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single ClickFor MAC or PC           
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too

  • I have 2 ipod touches. I backed up the new one with old's info. The old one will not unlock with the password I had wrote down and I tried my new ones password.  How can I reset the old ipod without affecting the new one and how can I unlock the old one?

    I have 2 ipod touches. I backed up the new one with old's info. The old one will not unlock with the password I had wrote down and I tried my new ones password.  How can I reset the old ipod without affecting the new one and how can I unlock the old one?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software

  • I lost my restrictions password and want to reset my ipod so i can put a new one on, when i try reset it it makes me put in my device password and restrictions password! How can i reset my ipod if i need the restrictions password why i am resetimg my

    I lost my restrictions password and want to reset my ipod so i can put a new one on, when i try reset it it makes me put in my device password and restrictions password! How can i reset my ipod if i need the restrictions password which is why i am resetimg my. Ipod

    Forgotten RESTRICTIONS Passcode
    - Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored. Place the iOS device in Recovery Mode if necessary to allow the restore.
    - Restore to factory settings/new iPod. . Place the iOS device in Recovery Mode if necessary to allow the restore.   
    - If you are up to file manipulation see the following but it may not work for iOS 6.1.3 or iOS 7
    How to reset forgotten Restrictions...: Apple Support Communities
    - How to Recover Restrictions Forgotten iPhone Restrictions Passcode | The iPhone and iPad Blog

  • My daughter has forgotten her passcode to her ipod touch and has been locked out. How can I reset her ipod?

    my daughter has forgotten her passcode to her ipod touch and has been locked out. How can I reset her ipod?

    iOS: Forgotten passcode or device disabled after entering wrong ...

  • HT1212 I have an ipod 4 touch with a broken power button and Im locked out of the ipod. How can I reset the ipod? Please help!

    I have an ipod 4 touch with a broken power button and Im locked out of the ipod. How can I reset the ipod? Please help!
    I also don't know the operating system.

    See the method in my reply in this discussion for how to place the iPod in Recovery mode w/o buttons
    Turn on without Home/Power Button

  • How can i reset the for digit code?

    how can i reset the for digit code?

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • HT1212 How can I reset my Ipod's pass code, restoring doesn't reset anything and I still don't know my code

    How can I reset my Ipod's pass code, restoring doesn't reset anything and I still don't know my code?

    Passcode for what?
    Was the restore successful, that it did the iPod/iTunes go through all the steps without errors?
    For screen-lock passcode:
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    For Restrictions passcode yo have to restore to factory settings/new iPod since restoring from a backup made when the iPod had the Restrictions passcode the Restrictions passcode willaalso be restored.

  • HT4623 I have tried resetting an iPhone 3 and I am unable to activate and sync it. How can I reset the device without using a computer?

    I have tried resetting an iPhone 3 and I am unable to activate and sync it. How can I reset the device without using a computer?

    Hello anacc,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Connect your USB cable to your computer but not to the iPhone, iPad, or iPod touch until step 3.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    While pressing and holding the Home button down, connect the USB cable to the iPhone, iPad, or iPod touch. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen. When this screen appears, you can release the Home button:
    Note: If the image of a battery appears, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again. If you don't see the Connect to iTunes screen, try these steps 1 through 4 again.
    iTunes should automatically open and display the following message:
    "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."Note: If iTunes not open after two minutes, please open iTunes yourself.
    Use iTunes to restore the device.
    Best of luck,
    Mario

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