HT201210 How do I erase all content and settings from a deactivated phone

I'm wanting to sell an Iphone 4  8gb.  I moved up to a 5c.  The 4 was deactivated before I realized I had left my contacts and emails in the phone.  Is there any way to get rid of all this before I sell the phone?  I tried going to "settings" .... reset all content and settings ..... it asks for my password and then I get an error message ... "verification failed time out".  Can anyone help me?????

See this -. What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

Similar Messages

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