HT201210 how do i restore my phone after it died after an update, I tried an apple update through Itunes and it did not work

i just installed an update on my Iphone and the display on the screen says connect to Itunes, itunes says it is in recovery mode and i had to restore the phone to its original settings, and then it didn't work at all. anyone have any suggestions??

somewhat the same thing happened to me. i downloaded ios 6 on my iphone 4, when i installed it, it was a blank screen for awhile. and then all of a sudden it said that i had to connect it to itunes, but when i plugged it in, it did not even connect. it keeps on saying to check or verify privilages and stuff.:(

Similar Messages

TS4036 I have moved from one company to another and they both use iphones I backed my phone up before it was shut down I tried to retrieve contacts from my PC it did not work will it work when I get my new iphone?

I have moved from one company to another and they both use iphones I backed my phone up before it was shut down I tried to retrieve contacts from my PC it did not work will it work when I get my new iphone?

I updated my iPhone onto my friend's MacBook
Why would you do that, and not on your own computer? See the hassle it caused you?
can he just email me the folder
Backup files are too big to email. Use FTP, DropBox, etc...
how do I then put all that data back into my current phone from the new computer?
How to restore iPhone: http://lmgtfy.com/?q=how+to+restore+iphone

I just got a new macbook pro. How do I get the 900 songs that I took off of cds into iTunes on my computer from my iPhone. I had no problems syncing the music I had purchased from iTunes. I have tried to sync it using iTunes match, this did not work.

I just got a new macbook pro. How do I get the 900+ songs that I took off of cds into iTunes on my computer from my iPhone. I had no problems syncing the music I had purchased from iTunes. I have tried to sync it using iTunes match, this did not work. I would like to have access to my full library without going into the user profile of my old computer, which is on my new computers hard drive. I would like to eventually delete the old profile so that I have more space on my hard drive.

http://support.apple.com/kb/HT4527?viewlocale=en_US&locale=en_US

I just paid for tech support through Firefox and it did not work. How do I get back to the technician without paying twice?

Something called Plasmoo.com is attached to Firefox 4. It cannot be removed and I can't uninstall Firefox. I followed the tech support advice.
When I tried to delete Firefox, it told me that I needed permission from myself to change the folder. I am assigned as the administrator and it will still not let me change it, regardless of whether I click "skip" or "continue" from the pop up window.

In what way is the file attached to Firefox?
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* [[Troubleshooting extensions and themes]]
See also:
* http://kb.mozillazine.org/Preferences_not_saved
Do a malware check with some malware scanning programs. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

HT201210 I have updated my iphone 5 to new ios 7 and I did not like it so I like to restore back to old ios 6.1.4, please let me know what to do

I have updated my iphone 5 to new ios 7 and I did not like it so I like to restore back to old ios 6.1.4.
please let me know how to restore to ios 6.1.4.

Downgrading is not supported.
If you do not like iOS 7 (as I don't), leave Apple feedback: http://apple.com/feedback/iphone.html

My iphone 5s wont turn on. I tried to recover it through itunes and it didnt work. It said that due to an error my phone could not be restored. However when I plug it into itunes via my computer it turns on, I get the apple, the white line beneath it?????

My iphone 5s wont turn on. I tried to recover it through itunes and it didnt work. It said that due to an error my phone could not be restored. However when I plug it into itunes via my computer it turns on, I get the apple, the white line beneath it???? As soon as I remove it from the computer it goes completly off again???????

Hey beaches37,
Thanks for the question. I understand you are experiencing issues with your iPhone 5s. You mentioned you received an error when attempting to restore. If you remember this error, the following article may help to resolve it:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Furthermore, you may want to try restoring your iPhone in recovery-mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M.

HT1212 I just updated my Ipad 2 to IOS7, now it is asking me for a passcode. I never set a passcode on my Ipad, so how can I enter a passcode. I tried using the OIS7 passcode I use on my Iphone and it did not work and now my Ipad is disabled

I just updated my Ipad 2 to IOS 7, now it is asking me for a passcode. I never set a passcode on my Ipad, so how can I enter a passcode. Earlier today I upgraded my Iphone 5 to IOS 7 and it asked me to set a passcode, which now works fine on my Phone. I tried using the OIS7 passcode I use on my Iphone 5 and it did not work and now my Ipad is disabled. Both devices are on icloud and share the same apple id. The Ipad screen says slide to set up but then there is a prompt for passcode, not for setting up passcode

I called Apple Support and a supervisor helped resolve this for me on my iPad. I suggest calling them for help as this is obviously an issue with the iOS 7 update - she helped me without charge. I could be missing something in my upcoming description, so do not take this as complete - call them.
I had to update iTunes on my Mac Air to the latest version, and I had an iCloud backup from the day I updated to iOS7. Have iTunes open but do NOT connect your iPad yet. Shut down the iPad. Then press/hold the Home key on the iPad while you connect the USB from the iPad to the computer (an image of the USB cable appeared on the iPad). Follow the prompts in iTunes to restore and then backup using iCloud. When the iPad rebooted again to do the backup install, I got the same pass code issue and iTunes would not recognize the iPad without entering a pass code. I disconnected the iPad, turned it off, pressed the Home key while connecting the USB cable. When I did the restore and backup from iCloud the second time, it worked without the pass code issue occurring.

My Ipod is stuck in recovery mode with the plug in to itunes thing on the screen I tryed to restore it but I keep getting a error 28 and I tryed to do the reset thing but it did not work what do I do?

My Ipod is stuck in recovery mode with the plug in to itunes thing on the screen I tryed to restore it but I keep getting a error 28 and I tryed to do the reset thing but it did not work what do I do?

Hi,
You could see if this helps...
DFU Mode / Unable to Update or Restore
http://support.apple.com/kb/HT1808
DFU Mode
Open iTunes and Connect the iPod to your Mac
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time
After 10 Seconds release the Sleep/Wake Button until iTunes tells you it has Detected an iPod in Recovery Mode...
The Phone Screen will remain Black... Now Restore.
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

My Itunes account was hacked and my Apple ID was disabled. I followed the instructions from APPLE to backup and restore from Itunes but that did not work. Any suggestions?? Thanks!!

My Itunes account was hacked and my Apple ID was disabled. I followed the instructions from APPLE to backup and restore from Itunes but that did not work. Any suggestions?? Thanks!!

Are you saying that you contacted Apple support and they instructed you to backup and restore your iPad? Or do you mean that you picked up this information from an online support article? If you spoke to an Apple rep or received these instructions via email, contact them again for further help.
I fail to see how restoring your iPad would enable yoyr Apple ID.

TS1702 I tried to purchase cityville hometown cash and it did not download. it said error try again later. I did that again and again 5 times. Now i got charged 5 times for something i didn't get! How do i tell apple to refund my money?

How do i contact apple to refund my money? I tried to purchase cityville hometown cash and it did not download. It said error try again later, so i did that. I tried 5 times to buy cash for $13.99 and no download. My account was charged 5 times for something i didn't get. I contacted zynga and they said itunes at apple store can help. I tried apple support, nothing. Why is it so difficult to get a refund when you play these games? Makes me not want to play anymore! Please help!

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

My six year old set up the restrictions code on my iPad and he doesn't remember the code he used. How can I find out the code. I already tried reseting the iPad and it did not work.

How can I retrive the passcode for Restrictions? I already tried reseting my iPad to factory settings but did not work.

I believe there is a way to reset the settings only, but I'm not sure if that applies to restrictions. Maybe there is a way on the computer?

HT1414 My WiFi want work - tried turning off and restarting and did not work. Tried resetting All Settings and that did not work. Followed Apple Restoring iOS Software and that does not get it working. Help any ideas !!!

Anyone help,
My WiFi stays off, have tried turning off: did not work. tried Restoring settings and that did not work. Downloaded iSO 6.1.3 and it still want work. Any ideas!!

same my iphone also did not work i tried to restore but its not coonected to the internet.pls i need your help too.

After i use 4.3.3 for iphone 4. the notification for facebook and yahoo do not work. what is wrong? anyone can help?

after i use 4.3.3 for iphone 4. the notification for facebook and yahoo do not work. what is wrong? anyone can help?

I am also on my forth hard drive on the same model.
When I unpacked the computer, the hard drive did not include OS X either. Actually, it was completely blank. Did not even have a partition table! I have also had random problems with the machine not charging.
I have replaced the drive myself with an SSD after figuring the Apple Certified technicians were incompetent. Now even the SSD is starting to fail
I have bought an HP laptop and setup Ubuntu on it. Hope it turns out better than my previous four various Mac models. All have had various repeating hardware issues that Apple Certified technicians have been unable or unwilling to correct.

I am trying to log into my apple account and it is telling me my account is disabled. How can i get it enabled again? I have tried resetting my password and that did not work.

I have tried to log into my apple account so I can download my songs onto my iPhone. It keeps telling me my apple id is disabled. I've tried resetting my password but that did not work. How can I fix this?

After resetting your password you might then need to log out of your account on your device by phone on your id in Settings > Store (Settings > iTunes & App Stores if it's on iOS 6) and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

There were apple updates with IOS7.1. After the updates, the Apps store and the iTunes updated in japanese instead of English. I have tried apple support and went through the steps one by one to change to English and it did not work. Help!

Is there anyone that has a problem with changing the Apps and iTunes language back to English after the IOS 7.1 updates on their iPhone? Ihave contacted Apple support and followed the step by step instructions and it did not change it to English. The original language is English. I reset all settings and turned the phone off and it still did not change the language in the software eventhough the settings for language is set in English. When I went on line support.apple.com, in the iTunes section it states that the software iTunes 11.1.7, I think changes the language in the Apps whenever there are updates in the IOS 7.1. Is there anyone that can help me.
T-Owens

Content bought using one Apple ID cannot be merged or transferred to another Apple ID.
All you need to do is delete those apps belonging to your wife.
Check Settings > iTunes & App Store > Apple ID: > your own Apple ID here. If not, sign out here and sign in yours.

HT201210 how do i restore my phone after it died after an update, I tried an apple update through Itunes and it did not work

Similar Messages

Maybe you are looking for