HT201210 How to remove passcode lock when forgotten the passcode?

I have just bought the new ipods for my children they have put passcode locks on them and two can't remember their passcodes. I have tried holding the power and home button together to reset the ipod but it doesnt change the ipods state. and i have also tried restoring the ios but that's not woeking either because it keeps coming up with a messsage saying it cant go any further because the ipod is locked and i need to unlock it to continue? Any Suggestions???

Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up    
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store    

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