HT201210 how to resolve error 21? my iphone 4 just showing apple logo... when i'm trying to restore it... it is showing error 21 n that's not letting me restore it :( pls help
how to resolve error 21? my iphone 4 just showing apple logo... when i'm trying to restore it... it is showing error 21 n that's not letting me restore it pls help
From the article that the question was posted from:
Error 1611
This error typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
Try reading the solutions you find in the future and follow them.
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how can i verify my apple id? i already verified in my email but if i sign in, it says your not yet verified your email. pls help me.
Hi maejune,
Thanks for using Apple Support Communities. This article has information on how to verify your Apple ID:
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
Cheers,
- Ari -
HT201210 how to resolve firm ware coruppted iphone 4s
how to update ,if my Iphone 4s having error my firm ware corrupted
im still using 5.1.1 software ,i want to update to IOS 7
pls help
thanks and regardsWhy do you think your firmware is corrupted?
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Iphone 3G shows Apple logo when starting and stops there.
Hi, I just got an Iphone 3G 16GB yesterday from a person who had it for 10 days and did not like it. Before giving it to me me he did a general reset using the optino in the settings menu. When he gave it to me the Iphone was still doing the reset and it took 2 hours and 40 minutes to end it. At the end of the reset the screen showed the Apple logo and does not go further. All of this was done with the Iphone plugged in a power outlet to avoid interrupting the operation.
I left it on for all the night just hoping it was a very long procedure but with no results (still the Apple logo and nothing else). This morning I tried to turn it off keeping the sleep/wake button pushed for some time but id did not even shut down. The only way I found to shut it down was to to push the Home button and the sleep/wake button together for a few seconds. When I tried to turn it on again pushing the sleep/wake button it showed the Apple logo again and nothing happened.
COuld someone help me?
Thanks in advance.Just to report that the problem was solved with Apple Support. They asked me to start Itunes, connect the usb cable to the computer, push the home button while connecting the USB connector to the Iphone. This way Itunes recognized the Iphone in recovery mode and restored everything automatically.
Now the Iphone is working perfectly.
Hope this helps. -
why does my iphone5 not have the same wifi coverage as 2 other iphone4s in the same room?
Try restarting your iPhone by holding down the on/off and the home buttons at the same time until you see the Apple Logo. If you are still not able to connect try resetting your network settings. Go into your settings>general>reset then tap reset network settings. If both fail to fix your problem try restarting your router.
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Cant restore 3g iphone just has apple logo and littke clockwise circle at bottom says 1603
like tittle says
i do that but it keeps getting stuck on the 'preparing to restore i phone' screen for a few mins before coming up with 'unknown error 1603'.
Just doublechecking. Have you worked through the 1603-specific instructions from the following document?
[Update and restore alert messages on iPhone and iPod touch|http://support.apple.com/kb/TS1275] -
i was trying to update my phone software...
due to some error it was not get compleat..
and it automaticly restore to dufalt..
now when i connect my mobile to itune.. it asking me password when i click on restore .. why ????
i have not given any password.. pls help.. my all detail is goenHave a look in the iTunes settings on the devices tab. When there is a lock next to the date your backup is protcted by a passwort. Than there is no way to get it exept you find the password.
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How to resolve hang issue in Iphone 4s with IOS 7
how to resolve hang issue in Iphone 4s with IOS 7
Hi there ECMA IPHONE,
The article linked below provides a lot of great information and troubleshooting tips that will most likely help you resolve the issue sending emails from the specific email account on your iPhone 4s.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Ciao,
-Jason -
iPhone 4s will not turn on, a screen shows up telling me to connect to iTunes to restore and update to iOs7, but when I try to restore error 2001 comes up and will not let me restore. I still cannot turn my phone on. None of the troubleshooting tips work, help??
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process.
FollowTroubleshooting security software issues to resolve this issue.
In rare cases, these errors may be a hardware issue.
If the errors persist on another computer, the device may need service. -
I just bought a iphone 3gs from my friend. when he gave it to me it was in recovery mode. Now everytime i try to Restore it i get the error 1603. is there any way to fix this ? please help !
iOS: Unable to update or restore
Are you sure your friend didn't jailbreak it?
If so, save yourself a lot of time and trouble - throw it in the trash. -
I went into recovery mode - and keep receiving error 4005 - tried different usb, computers, did all updates possible nothing helps, my iphone screen shows apple logo and constant waiting circle
Same here. I tried to update my iPhone 5S and iPad 4 to 7.1 but iTunes wiped out them. This thing already happened for iOS 7.0.6 update. What happened to Apple? I am really curious whether Apple is aware of this problem.
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When trying to access photo stream on Apple TV, I am getting the error message terms and conditions have changed, but when I go into iCloud on my Mac the new terms and conditions are not appearing - How can I manually agree to them ?
Welcome to the Apple Community.
The following article(s) may help you.
Photo Stream ToU's -
I was updating my ipad 2 and got it disconnected and its not responding,giving a blank screen with apple logo. when i connect it to itunes then it is giving an error that enter your passcode but the screen is blank how can enter my passcode?
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
My phone keeps freezing, the apple sign appears on the screen and then it freezes again and repeats itself.. has anyone had this before? if so, what is it? & it's also not letting me restore it from iTunes, it keeps coming up with error (9) or error (14).. help?
Hi there Holly N,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Configure your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, or 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
-Griff W. -
i have an iphone 3gs (Model No: A1303 FCC ID:BCGA1303A IC ID:579C-A1303A) and itune 10.7. But when i am trying to upgrade to ios5 it shows the message "my iphone software is 4.2.1 and is the current version". can anyone helpe me. And when tried to download any apps from app store it get message that u need ios 4.3 to download. So please help...Thanks in advance..
But the model no. of my iphone i.e A1303 is of 3GS as clearly mentioned here >> http://support.apple.com/kb/HT3939. Then how its become 3G.
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