HT201210 I am getting an error code 1611? what does that mean

I am getting the above error? what does it mean

from the article http://support.apple.com/kb/TS3694#error1611 this is apples answer of what might be the problem.
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.

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