HT201210 I am trying to restore my ipod 4th 5.1.1, but when I try itune " the ipod couldnt be restored, an unknow error occured (3194). what should i do??
I am Trying to restore my ipod 4th gen 5.1.1 but when i try to restore it in itunes "The ipod couldnt be restored, an unknow error occured (3194). what should i do?
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Similar Messages
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I have tried to restore my i phone via itunes after doing the update and it keeps giving unknown error occurred (3194) please help
Hello Sam-marchesi,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error3194
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Best of luck,
Mario -
I was halfway updating my phone to iOs7 when it froze halfway through where it shows the apple symbol. So I turned it off and now it says that I have to connect to iTunes. So I did and it said it was in the recovery mode and should be restored. I restored it and then it come up with a message that says "iPhone cannot be restored. An unknown error occured (3194) What can i do to fix it? Please!
vTanny wrote:
..."iPhone cannot be restored. An unknown error occured (3194)
Please see the More Like This section on the right. -
Please help, I cant restore or update my Iphone 4, unexpected unknow error occured 3194 appeared on the screen, why? Thanks
Try deleting the iPod photo cache, as described here:
http://support.apple.com/kb/TS1314 -
hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?
If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Restart the PC and try another reinstalll. -
I have restored the settings on my iphone and now after entering the pin on my sim card it wants me to connect it to iTunes but when i try it just says my sim card is not supported... what can i do now? It worked fine before...
natalieduffy wrote:
it says 'your iphone could not be activated because the activation server cannot be reached'
Typically this indicates a device that has been hacked to be unlocked or jailbroken.
If that is the case, no support can be provided here. -
i have a iphone4s and an ipod 4th gen, they both share same itunes acc, the ipod has its own email but when people try to FT it also rings on my phone, how do i stop it ringing both devices
That's because you're using the same Apple ID on both devices. On your phone: Settings>FaceTime>You Can Be Reached at>Remove your Apple ID.
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Hi
I am trying to update my ipad from ios 4.3 but when connected to itunes I get an error message saying that the internet is not accessible when it is. How do I resolve this?Disable your firewall and antivirus software, restart your iPad, quit iTunes, restart your computer and then try to update again.
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Best I have been trying for a week to order greeting cards using iPhoto but do I always get the same statement:
there has been an error occurred while connecting to Apple's online store try againBest I have been trying for a week to order greeting cards using iPhoto but do I always get the same statement:
there has been an error occurred while connecting to Apple's online store try again -
when I syn ipod in itunes it will not download ibook and states that it needs newest version of software for ipod but when I try to udate ipod it states it has newest version. (chasing my tail). I cannot down load books from itunes to ipod and I feel this is problem. I have had it for 3 years and no problem downloading till now
The following is applicable:
If you have iOS 4.2.1 or later on the iPod and there was version compatible with that version, then you should be able to get a compatible version by:
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists. -
Ipod showing up as sunk but audio/ apps not on the ipod
I recently got a new computer (dell) and want to use itunes on it so i download everything from my old desktop onto my new laptop. So i sunk my ipod to the library and it worked for a few days. When i bought the new doodle jump app it showed it as on the ipod but was not acctually on the ipod. the steps were backing up, determining apps to sync then finnishing sync and it said there was 4 steps but i think it skipped a step. Now i cant download anyhthing on my itouch and im really angry that this all of a sudden happened. I have tried using different cords and reinstalling itunes but nothing is working. How do i get my ipod to sync?
it is authorized, the ipod goes to sync and it says it did sync on the computer but never downloaded the app onto the ipod from the computer. I can download apps from the itunes store from my ipod but bought the app on the computer before i realized it wasnt working. But things like pictures i might want on my ipod wont sync on there now Say i go to the pictures section on the ipod menu and click on a folder with pictures on it to sync it will start to sync, never say dowloading pictues like it usually does and the picturesa wont be onn the computer. the ipod skips a step in the sync and its the downloading the contetn on the ipod part i want to know how to fix this
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trying to update a plugin, I do, then reboot but when I check the plugin checker says I need to update it.
See http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins
You can see the installed plugins on the [http://kb.mozillazine.org/About%3Aplugins about:plugins] page.<br />
If you set the pref plugin.expose_full_path to true on the about:config page then you see the full path of plugins on the about:plugins page.<br />
It is best not to leave that pref set to true as it exposes that full path to web servers, so reset that pref to false after you are done with the about:plugins page.<br />
See also "Manually uninstalling a plugin" on [[Troubleshooting plugins]] -
While updating ipod touch we now have a blank screen. I have updated itunes but am unable to sync because the ipod does not show under devices. I have tried shuttng down and restarting but only have a blank screen or ap0ple logo. Sometimes the screen shows connect to itunes but that has been it.
I have the same problem, after upgrading my itouch to iOS6, it doesNOT respond to anything, apple logo stays on the screen all the time and does NOTHING! restore does not work either.... i hope we can get an answer from someone soon... apple support did not have an asnwer.
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ive tried almost everything. Looked up on youtube and still no help. I have tried resting the network setting still wont let me on the internet
- Do other devices successfully connect using your network?
- Did the iPod successfully connect to the network before?
- Does the iPod successfully connect to other networks?
- Reset the iPod . Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points -
Ipod 4. Camera OK, but when i use Instagram the shutter speed is slow,
so my Ipod Touch is still under warranty until the end of November. over the last few months Instagram has been slow to take pictures, it takes several seconds like 6-7 for the camera to actually take the picture. But I also can't click on "next" within IG after taking the picture to send it. I have to click the small thumbnail of what I just took on the bottom left of the IG screen, it takes me to Camera Roll and I have to reselect the pic, and then I can "crop" and pick a filter, etc. before it will let me click on Next to send thru to IG. occasionally it also says "error launching camera, please try again".
I have uninstalled the IG app, reinstalled it and made sure it is up to date with the App Center. My regular camera on the Ipod (altho the cam resolution has never been great,) takes pics fine and without delay, but has anyone else had this problem.
If it is still under warranty should I send it in for a replacement while I can, i can see these few errors now could possibly be fixed by sending it in and getting a replacement unit, I just know the day after the warranty is over, the entire thing will probably break.
Any suggestions? Just didnt know if anyone else had had this problem too with their camera and the IG app.See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod
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