HT201210 I am trying to update and restore my iPod touch back to factory settings but i can't remember the password for the screen, How do I reset the password?

I am trying to update and restore my iPod touch back to factory settings but i can't remember the password for the screen, How do I reset the password?

Connect the iPod to the computer and restore via iTunes. If necessary, place the iPod in Recovery Mode to allow the restore.

Similar Messages

  • HT201210 I am trying to update a 4th gen ipod touch to version 6.0 but keep getting "connection cannot be made" errors. I am connected to internet. It is the first time i have updated/synced with my new laptop since getting it for xmas.  my iphone has wor

    HELP
    Help needed to update a 4th gen ipod touch running version 4.3.5 (8L1) to the latest 6.0 version.  When I connect and try to update i keep getting a box which states that a connection error occured and I cannot update.
    I have been given a new laptop for xmas which runs on windows 8, and the new itunes version (which is in itself a hurdle as I am a technophobe!) and this is all becoming a bit fustrating. 
    I have connected, updated and synced my iphone successfully, but just hit a brick wall on the ipod.  (which incidentally maybe where this laptop will end up!!)
    Help if you can, but in laymans terms.......

    Thank you for you input so far.....
    I think we are getting nearer to the solution sort of!
    Let me get this straight...... I have paid for content on itunes, bought the apple devicds in order to play said content, now I have to subscribe $25 for the privilage of playing MY library content on MY other devices. Which wasn't such an issue to do before the new and improved itunes version!!
    Have I got that correct.  I think I cannot associate my other iOS devices with my library because I am unwilling to pay further through the nose!!!???  or am I missing something?
    Thanks
    Frustrated even more now!!

  • I tried to restore my Iphone 5 back to factory settings but I'm only getting the ring now

    I tried to restore my Iphone 5 back to factory settings but I'm only getting the blinking ring now, it's been a few hours.

    Do a hard reset with a computer. Enter DFU mode, connect to iTunes, and it will say that our device is in "recovery mode". Then click restore.
    How to enter DFU mode:
    http://osxdaily.com/2010/06/24/iphone-dfu-mode-explained-and-how-to-enter-dfu-mo de-on-your-iphone/

  • HT201210 I am receiving error code 1645 when trying to restore my ipod touch 4th to factory settings.

    I am running Windows Vista SP2 with iTunes 10.7.0.21. I had my iPod touch (4th) 8g replaced after cracking the screen. My replacement has never worked correctly. I am trying to restore to factory settings but I keep getting this message:
    The iPod could not be restored. An unknown error occurred (1645). I have tried restarting the computer, restarting the ipod, hard reset, erase all contents and settings. My iOS is 6.0.1. Virus software off, firewall off. Any suggestions? 

    I figured it out. I disconnected my ipod from my computer and powered it off using the slider. I pressed the home button and connected it again (keeping home button pressed until I saw the connect to itunes icon) It restored and updated.

  • Ive tried to update and sync my ipod touch and its froze, itunes wont recognise it and when it turns for a few seconds on my apps have all gone?

    i cant get my ipod to turn on - i tried to update it and it froze with an apple and loading bar on the screen. it finally asked me to plug it in to itunes which i have but then it wont recognise it and when it does it tries to restore it. itunes says it has been restored and needs to be synced but then it disappears and cant be found by itunes again. the ipod itself turns on for a few seconds but all of my apps have gone?! then all goes black and i have to start all over again. please help xxx

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I've updated and restored my ipod touch. But when i turn it on, it stays frozen on the screen with the apple icon and the loading bar.  How do i fix it?

    I went to update my ipod touch and it said it may take an hour. so i left it plugged in over night. in the morning the ipod was frozen. it had the apple logo and the loading bar. i reset the ipod and it stays at the same screen. i just restored it, reset it again, and restart my computer, but everytime it turns on it stays on that screen with the logo and loading bar. how do i fix it?

    Were all the apps bought under the same Apple ID? For example if a husband and wife share the same computer but have different apple ID's what he buys won't play on her iPad and vice versa. However if they shared the same Apple id for both devices then any compatible apps would transfer and work on both.

  • Hello, I have an ipod touch 4. It is frozen, have tried reset, have restored, it is now back to factory settings but it is still frozen.

    Hello, I have an ipod touch 4. It is frozen, I have reset it and restored it several times. it has the current software loaded. I have restored it back to factory/new settings and it still wont let me access it. It is on and working etc, yet screen is frozen.

    If the restore was successful (completed all steps without errs) then you have a hardware problem. An appointment at the genius Bar of an Apple store is in order.

  • I had my IPod rebooted at a store.  My 9yr old put a password on it and had to set it back to factory settings.  Now can't get it to open beyond the screen with the white apple.  I've tried to sync with Itunes, the it won't recognize the device.  HELP!

    Apple store reset my Ipod to factory setting, now can get Itunes to recognize the device.  The I Pod won't turn on past the first screen with the pic of the apple on it.

    Try the following:
    - A reset and then connect to your computer and try to restore.
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - See if placing the iPod in Recovery Mode will allow a restore.
    - The see if DFU mode will allow a restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If you can't turn the iPod full off, let the battery fully drain. After charging for at least a hour try the above again
    - If still not successful time for an appointment at the Genius Bar of an Apple store.

  • TS1538 I've been through the trouble shooting guides, and even wiped my ipod touch back to factory settings,  Itunes will not see it. My laptop has seen it before. I'm at a loss. Can any one help?

    Here are my stats from the diagnostics.
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    Hewlett-Packard HP Pavilion dv6 Notebook PC
    iTunes 11.0.2.26
    QuickTime 7.7.3
    FairPlay 2.3.31
    Apple Application Support 2.3.3
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.1.0.13
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    The current local date and time is 2013-05-02 10:41:33.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Intel(R) HD Graphics 3000
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Device Connectivity Tests ****
    iPodService 11.0.2.26 (x64) is currently running.
    iTunesHelper 11.0.2.26 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Renesas Electronics USB 3.0 Host Controller.  Device is working properly.
    Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26.  Device is working properly.
    Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.

    If you have been through all of the steps in the knowldge base article, especially restarting the Apple Mobile Device Service, have you tried connecting in recovery mode?  Start iTunes, connect the USB end of the cable, and then while pressing the home button connect the dock connecter end of the cable to the iPod.
    But most basic, have you tried connecting using different cables to be sure there is not a wiring fault?

  • IPod touch reverts to factory settings after every update.

    I bought my iPod touch in March, and have never had any problems. Then about two months ago, it wiped itself after a software update (through iTunes) and reverted back to original factory settings (turn it on, get starter screen telling you to connect iPod, everything is gone, etc). I figured it was a one-time glitch and put everything back on it. However, it has happened three times now, and every time, it happens right after an update. I back it up every time I plug it into my computer, but now, it won't back up, and it won't restore from a backup. It just gives me error messages, or the only available option is system restore (factory reset). I'm getting really frustrated with it, because I have to set up every single thing over and over again.
    Should I just try to send it in to replace/fix it, since I still have the one-year warranty? Or is there a way to fix this myself?

    This doesn't solve the fact that your iPod goes back to factory settings, but have you tried Backing it up onto iCloud? Go to Settings > iCloud > Storage & Backup > (takes a few seconds to appear) Backup. You do have to be connected to internet to do this. All you have to do is to remember to do this before you update.

  • TS1410 My iPod Touch is not charging, nor is it syncing with my computer and iTunes. It will charge on the wall charger, and my wife's iPod Nano will sync on the computer. I did go in and reset my iPod back to factory settings, but still will not work. An

    My iPod touch is not charging, nor is it syncing with my commputer and iTunes. It will charge on the wall charger, and in the car, but not on the computer. My wife's iPod Nano syncs on the computer. I went in and reset my iPod Touch back to factory settings and now it will not let me get in unless I sync to iTunes on my computer. Well, it still will not connect thru the USB cord. Does anyone know what I should do to get this corrected? I want my iPod back.

    Have you seen and worked through the suggestions in this Apple support document?
    iOS: Device not recognized in iTunes for Windows
    If you have any questions about any of the steps, feel free to ask!
    B-rock

  • My ipod touch is stuck up at Apple Logo, I have tried to update and restore through ITunes but no use, It stuck up again at Apple Logo with no Error, after restoring it showes your ipod is restore but still apple logo won't go

    My ipod touch is stuck up at Apple Logo, I have tried to update and restore through ITunes but no use, It stuck up again at Apple Logo with no Error, after restoring ITunes  showes your ipod is restore but still apple logo won't go, Due to new Laptop, I do not have any backup, therefore i have tried to select new Ipod touch and goes through step by step procedure but no use, Please help what to do?

    i tried reseting my ipod today and had a similar problem... it wont be recognized by itunes, the only thing i havent tried is putting it into DFU mode, or the state that it is in when u recieve it telling u to connect it to itunes.i recommend putting it into DFU mode. http://www.youtube.com/watch?v=34v8HMC9B98 this should better explain it. if i find another way, ill keep u updated

  • What do I do when it says "make sure your network settings are correct and your network connection is active" when I am trying to update or restore my ipod?

    What do I do when it says "make sure your network settings are correct and your network connection is active" when I am trying to update or restore my ipod?

    Are yo getting a network timeout error?
    Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.

  • TS3694 My ipod gives code 3194 when trying to update and restore on my home computer.  My daughter's ipod doesn't have a problem.  We are doing family share, but I can't even apply free game aps because it says I need ios 4.1.  It hasn't worked.  What to

    My ipod gives code 3194 when trying to update and restore on my home computer.  My daughter's ipod doesn't have a problem.  We are doing family share, but I can't even apply free game aps because it says I need ios 4.1 and when I try to do that it hasn't worked.  What do I do?

    3194
    See the actions for that error here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    iPhone Error 3194 - How to Fix iTunes Error 3194?
    Fix Error 3194 from iTunes during iPhone restore

  • HT201210 keeps saying "ipod update server could not be contacted or is temporarily unavailable" when i try and restore my ipod touch..any ideas?

    keeps saying "ipod update server could not be contacted or is temporarily unavailable" when i try and restore my ipod touch..any ideas?

    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

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