HT201210 i amnot able to update & restore my iphone 3g,it is showing error 1015,i hav etried again and againbut it is failing
i am not able to update & restore my iphone 3G,it is showing error no 1015,kindly infm what to do?
Your phone is jailbroken/hacked. You cannot receive assistance on this forum. Go somewhere else for help.
Similar Messages
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HT4623 I cant restore my iphone 3g . It showing error 1015
My iphone 3g in not getting restored after an update of itunes . Showing an error 1015 . Capacity & Software version info. showing N/A in itunes summary. I need your technical support.
Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. -
please help me i have to recover my iphone it has now gone to recovery mode ........
Follow the steps in this knowledge base article first, if that doesn't help then lick on the specific error code 3014 and that will lead you to another page for resolution.
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I am trying to restore my phone through itunes and am unable to, due to a "1604" error. Can anyone please advise on a fix?
http://support.apple.com/kb/TS3694#error1604
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I am unable to update/restore my iPhone on my MacBook after attempting to downgrade iTunes 10 to iTunes 9.2. I am currently running iTunes 10 on my MacBook right now because it was my only option to get iTunes back on my MacBook. Everything is fine with syncing my device but the only problem I keep encountering is the restoring and updating options. When I restore my device it tells me that It could not be restored at this time. When I update it, iTunes tells me that it cannot complete the current build. I know for a fact I am missing some files that were deleted when I attempted the downgrade. Anybody know what files I am currently missing that is causing this?
- Jonny Appleseed acarstensen, Help has arrived! Let's take a closer look to see what's going on. Does your device have any physical/liquid damage? Did this issue begin after a recent software update or app download? EfrainM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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how to resolve error 21? my iphone 4 just showing apple logo... when i'm trying to restore it... it is showing error 21 n that's not letting me restore it pls help
From the article that the question was posted from:
Error 1611
This error typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
Try reading the solutions you find in the future and follow them. -
During the restore from iTunes I get, almost at the end of the restore, the message that iTunes could not restore my iPhone due to an unknown error (1). Can someone help?
error 1 means hardware failure.
Is your phone jailbroken? -
HT201210 when im restoring my iphone 5 it is showing an error(3004) what does that mean
when im restoring my iphone 5 it is showing an error(3004) what does that mean
Dear rohan07,
Error 3004
No internet connection during the firmware restore.
iTunes can't connect to gs.apple.com. Maybe Port 80 and Port 443 is blocked. Open it on your router.
please check you internet connection or of you are behind firewall kindly check if the port are blocked . this might be a issue that your using internet via an wifi router where some router do not support this communications you have to directly connect your PC with ethernet cable and try again. -
I have done whatever I could to restore my iphone,but each time same error as 1604 apear.I've got headache.
what should I do ?Hi Jamaltokyo,
Try this link:
http://support.apple.com/kb/TS3694#error1604
Hope it helps!
Cheers,
GB -
I try to restore my iphone 4 software it shows unkown 16 errpor
i try to restore my iphone 4 software it shows unkown 16 errpor
Hello jijojohn,
After reviewing your post, I have located an article that can help with devices that need to be restored. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
If you can't update or restore your iPhone, iPad, or iPod touch
Use recovery mode
You might need to use recovery mode to restore your device in these cases:
iTunes doesn't recognize your device or says it's in recovery mode.
You see the Apple logo onscreen for several minutes with no progress bar.
You see the Connect to iTunes screen.
Learn what to do if you see the progress bar onscreen for several minutes.
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.
Get more help
Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
hello guyz i m having problem while restoring my iphone 4.It is showing me the 1600 error before that it showed 3194 error i fixed that after that it showed me the error 1601 also i fixed it but now with 1600 more then 20 times tried but no advantage plz guyz help me?
iTunes: Specific update-and-restore error messages and advanced troubleshooting - http://support.apple.com/kb/TS3694 - relating to iPad, iPhone, iPod touch, iTunes
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When trying to update Aps, my iPhone repeatedly rejects my apple ID password. I reset it, and it still rejects it. I've reset it on my computer, phone still rejects it . . . tired of this.
Are you positive you're using the exact Apple ID to update these apps that was used to originally ontain them? You can verify such by right-clicking one the apps, in your iTunes library, & selecting "Get Info". This will show you the Apple ID used to originally obtain the app...does it match on your phone?
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I'm installing the new OS and iPhone is asking for a password to "restore" my iPhone, but I've never used a password for the phone and don't know what it is! Can anyone help??
You selected Encrypt iPhone Backups in iTunes. Then you entered a password.
It would be that specific password it is asking for.
See here:
https://discussions.apple.com/thread/3284065?start=0&tstart=0 -
i have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it,, i have iphone 5
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test. -
When updating Adobe Acrobat Pro XI i get the Error 1603, i've done repairs and reinstall and nothing works, how do i resolve this?
Error Updating have you completed all of the steps listed in Error 1603: A fatal error occurred during installation? Did you have any questions on any of the steps listed?
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