HT201210 i can't restore and update ios 4.2 in my ipod touch,iTunes displays a message saying"an unknown error occurred (-1)".

i can't restore and update ios 4.2 in my ipod touch,iTunes displays a message saying"an unknown error occurred (-1)".

iOS: Resolving update and restore alert messages  <--- including error -50

Similar Messages

  • HT4623 When i try to update...after a while it will give me a message saying that(( an error occurred while downloading the ios 6.1.2))

    When i try to update...after a while it will give me a message saying that(( an error occurred while downloading the ios 6.1.2))
    while the wifi is working normally, and i updated my ipod and it worked normally.
    I think i have a problem with my iphone..
    Please helpe to solve this issue.
    Thank you.

    Something temporarily wrong with your internet connection?
    Be aware that this is a very large file to download, it needs a strong consistent internet connection.
    Have the iPhone on the charger cable too.
    In the meantime read the threads in this forum about the visibility item and some other possible issues on the 4 and 4S (although a large number of people have these issues, it is still a minor percentage, but anyhow, be aware).

  • HT4097 my ipad 3 is stuck in the "connect to itunes" mode. whether i restart or try to restore. when i try to restore itunes gives an error message saying an unknown error occurred (-1). any help.

    my ipad 3 is stuck in the "connect to itunes" mode. whether i restart or try to restore. when i try to restore itunes gives an error message saying an unknown error occurred (-1). any help.

    That error sometimes indicates a hardware problem. See 2nd link below.
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
     Cheers, Tom

  • My iphone can not connect to itunes anymore. It says an unknown error occured (oxe8000001)

    My iphone will ot connect to itunes, It says an unknown error occured (oxe8000001). It also said before it disappeared that it did not have the disks but has worked perfectly for over a month.

    Now I found this answer in another thread:
    ckuan
    Re: my i phone will not connect to i store
    Jan 14, 2012 12:42 AM    (in response to wmadchef) 
    Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears)
    Go to Settings > Store > Apple ID> Sign out then sign in again.
    It seems to work
    I still get the message (can not connect to iTunes Store) at some updates. But then I can click ok and it updates anyway. Hopefully this can help others with the same problem as well!

  • I can't upload photos to facebook from iPhoto 11 (9.4.3) Message says :"An unknown error occurred, please try again later"

    I have a new MacBook Pro 15" Retina with OSX Mountain Lion 10.8.3 (just did the combo update)
    iPhoto 11 (9.4.3) is installed and freshly updated.
    I used to share photos from iPhoto directly from my previous computer (a 2009 MacBook Pro running OSX Leopard).
    It doesn't seem to work anymore on my new computer. When I try to connect to facebook, I keep having the same message :"An unknown error occurred, please try again later".
    I am in China, where Facebook is blocked, but I have a VPN on (Astrill), simulating a connection from LA. I have no problem at all to access Facebook from Chrome, Safari and Skype.
    I am sure that I am typing the right username and password.
    I made sure iPhoto wasn't blocked in my facebook app settings.
    I tried to delete the account, closing iPhoto and relaunching. It still does not work.
    I tried to delete the com.apple.iphoto.plist from Library/Preferences (as suggested on another thread in this forum). It didn't do anything.
    It is getting very frustrating and I really don't want to throw my new computer through the room. Anyone managed to solve this issue ?
    Thanks.

    It is peculiar, that Chrome, Safari, and Skype can access FB, but not the iPhoto uploader.
    Do you see any error messages/ diagnostics in the Console Window, when you try to connect to Facebook?
    Launch a Console window from Applications > Utilities and clear the Console Window. Then try to upload. Are there any new messages?
    And also launch a Terminal and have a look, if "facebook.com" is properly resolved:
    Type 
    ping facebook.com
    into the window. Do you see any transmissions? What is the IP address used?
    I see:
    PING facebook.com (173.252.110.27): 56 data bytes
    64 bytes from 173.252.110.27: icmp_seq=0 ttl=243 time=110.486 ms
    64 bytes from 173.252.110.27: icmp_seq=1 ttl=243 time=109.365 ms
    64 bytes from 173.252.110.27: icmp_seq=2 ttl=243 time=110.101 ms
    64 bytes from 173.252.110.27: icmp_seq=3 ttl=242 time=109.829 ms
    64 bytes from 173.252.110.27: icmp_seq=4 ttl=242 time=111.323 ms
    64 bytes from 173.252.110.27: icmp_seq=5 ttl=242 time=110.346 ms
    64 bytes from 173.252.110.27: icmp_seq=6 ttl=242 time=110.708 ms
    64 bytes from 173.252.110.27: icmp_seq=7 ttl=242 time=112.685 ms
    64 bytes from 173.252.110.27: icmp_seq=8 ttl=243 time=124.256 ms
    64 bytes from 173.252.110.27: icmp_seq=9 ttl=243 time=112.106 ms
    ^C
    --- facebook.com ping statistics ---
    10 packets transmitted, 10 packets received, 0.0% packet loss
    round-trip min/avg/max/stddev = 109.365/112.120/124.256/4.159 ms
    Try the same with "dig":
    dig facebook.com
    ; <<>> DiG 9.8.3-P1 <<>> facebook.com
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 25051
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
    ;; QUESTION SECTION:
    ;facebook.com.                              IN          A
    ;; ANSWER SECTION:
    facebook.com.                    775          IN          A 173.252.110.27
    ;; Query time: 11 msec
    can you "ping" facebook?

  • TS3297 i can't complete a store request to download an itunes gift. The message says an Unknown error occurred (-1202)

    I can't complete a store request to download an itunes gift. The message says We could not complete your itune store request. An unknown error occurred (-1202)

    Hi all,
    I have the same problem with my Windows 8.1 laptop and my guess is that since I changed my Internet Provider who now delivers IPv6 addresses the problem occurs. A frieend who has a different provider does not have the problem in his home, but when he tries using iTunes at my home with my network he gets the same problem.
    I have already solved a previous problem with Outlook 2003 not being able to receive emails from my wifes GMail account although everything else worked fine. The solution here was to enter the IPv4 address of Google POP-Server in the hosts file, overriding the IPv6 address.
    Maybe something similar helps with this iTunes error.
    If someone knows the hostname of the iTunes Store server, it could be pinged and the IPv4 address could be determined and then entered in the HOSTS file.
    I'll continue trying in this direction and will post a solution if I find one.
    If someone has the iTunes server name or IPv4 address, please post it.

  • I'm a frustrated newbie trying to download FF 8.0 on my Mac. I keep getting an error message saying an unknown error occurred and to save to a disk. Does anyone have a quick fix? Thanks!

    It also tells me that a download file could not be opened. It goes through all the download steps and I get the message at the very end.

    You're the coolest, thanks!

  • I can't restore and update my i phone because of error (1). please help

    i can't restore and update my i phone because of error (1). please help

    Could be a hardware issue:
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.

  • HT5278 why i can't download and update iOS 5.1.1 software?

    why i can't download and update iOS 5.1.1 software?

    I don't know why given the minimal information you're provided so far. What computer are you trying to update from, and what happens when you try?

  • Can't activate imessage on my daughters ipod touch 5th gen.  Comes back with "An error occured during activation".  It was working until I updated to latest IOS version 7.1.2.  Can anyone help.

    Can't activate imessage on my daughters ipod touch 5th gen.  Comes back with "An error occured during activation".  It was working until I updated to latest IOS version 7.1.2.  Managed to update Facetime ok but can't do anything with iMessage.  Can anyone help?

    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                                              

  • I can't download an app or update ,It says ( the product distribution file could not be verified) in App Store ,and in iTunes says An unknown error occurred (-50) ?

    Hi:all
    I can't download an app or update ,It says ( the product distribution file could not be verified) in App Store
    ,and in iTunes says An unknown error occurred (-50) ?
    Help Please.

    See this link from another similar question.  It may need patience to resolve.  I think Thomas Reed's suggestion is best place to start.
    App Store rejects buy of Mountain Lion: Apple Support Communities

  • I have been trying to update iTunes 11.1.3 to 11.4 and the error message says "an unexpected error occured. iTunes cannot be installed. Anyone can help

    I have been trying to update iTunes 11.1.3 (8)  to 11.4 and the error message says "an unexpected error occured. iTunes cannot be installed". Anyone can help?
    I have a Mac Book Pro with OS X 10.6.8

    If your profile is correct you are using 10.6.8 Snow Leopard.   The latest iTunes version for that OS is 11.3.1    If your profile is wrong and you have 10.9.5 Mavericks, then the iTunes version is 11.4.    You cannot use Mavericks versions on Snow Leopard.

  • Apple Logo and Progress Bar Stuck 1 out of 5 while Restoring my iPhone 5 to iOS8. How can i Do for This Problem. Sometime iTunes say An Unknown error occured (error -14)

    Apple Logo and Progress Bar Stuck 1 out of 5 while Restoring my iPhone 5 to iOS8. How can i Do for This Problem. Sometime iTunes say An Unknown error occured (error -14) iTunes Version is 11.4

    The error that you are seeing has to do with your Internet connection. Try disabling your anti-virus software and connect the iPhone again and try to restore. See this support document for help. http://support.apple.com/kb/HT1808

  • When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software.  Is there a bug in the iPod program?

    When my iPod Touch is connected to my Mac, and I select Update to update the software of my iPod Touch, I get a message saying that my iTunes software is current, but it will not update my iPod Touch software.  Is there a bug in the iPod program?

    If you have the first gen ipod touch as your information shows, then you would have to buy a software update:
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

  • I tryed to update to ios 6.0.1 on my iPod touch 4g but It alaways says that a error has occurred any suggestions

    I tryed to update to ios 6.0.1 on my iPod touch 4g but it always says that a error has occurred. Any suggestions.

    If you are updating via Settings>General>Software update then connect to your computer and update via iTunes
    Otherwise what is the full wording of the error message?

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