HT201210 i cannot connect to app store

I haven't been able to connect to App Store. My ID works fine for ICloud and Itunes but when I tried to sign in to App Store error message comes up with Connection failed. Internet is working fine and after reading your post I found the following log

please help me  to solve this problem i cannot connect to my apple store and itunes

Similar Messages

  • TS3638 i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.

    i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.please help me!!

    Open Sysem Preferences from your Apple () menu top left in your screen then select the Firewall tab.
    Make sure the Firewall is turned off.

  • Some of the applications on my iPad cannot be updated because the iPad cannot connect to App Store

    I don't understand why the applications I have on my iPad don't get updated. Every time I choose Update All, there appears a message saying CANNOT CONNECT TO APP STORE. Is there any problem between my iPad and the App Store or is there any problem with the App Store itself?
    Best regards
    William

    Hi Just go to ITunes Sign out then Sign back in. This may help. Also you need to update software to ios 8.1 Cheers Brian

  • All of my apple sets (iphone, ipad and computer) cannot connect the app store since yesterday, what's wrong with the app store?

    All of my apple sets (iphone, ipad and computer) cannot connect the app store since yesterday, what's wrong with the app store? do you know? or do you have have the same experience?

    I still have access.  Must be your phone or your internet connection.

  • Cannot connect to app store? PLEASE HELP!!! I NEED MY IPAD 2 FOR EVERYTHING

    So here is the deal.
    It won't let me sign in to my appple ID in settings- the password and username is right cos i just used it to sign in here. It says "cannot connect to app store" 
    I have fibre optic internet and 3G with full reception on both and i am able to go on safari and browse.
    I need to update several apps and download some but it won't let me sign in to my apple ID thus not letting me access the store.
    I have tried closing the apps, turning off wifi and 3G and turning them on, and restarting my ipad and setting my cookies. No progress.
    Thanks
    Ayman
    Ipad 2 IOS 7.0                        

    Ich habe iPad 4 und habe auch Probleme mit  App Store , da steht immer verbunden nicht möglich.  was sollen das ? Teuer Gerät gekauft aber viel Ärger! Woran liegt es? Gruß .
    Phonnipha

  • Hi, tried to download Amazon, asked to update my security, push continue..screen goes white then error message saying' cannot connect to app store' but I'm already on it!

    hi, I'm a novice..be gentle! Tried to download Amazon Free... Asked to update my security I pushed OK...screen went white, then an error message saying ' Cannot connect to App Store', however I am already on it! Pls help!!

    Are you trying to download the amazon store app? Does this happen with all apps or just amazon?
    Try this
    Make sure IOS is updated to latest version
    (How to update your iOS device
    http://support.apple.com/kb/HT4623)
    Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
    If that doesn't work then reset the device by going to settings/general/reset/reset all settings  (or for network connection issues 'reset network settings').
    (no media or data will be deleted from the device, this will only take a minute).

  • I can connect to the internet and everything is working o.k. but I cannot connect to the app store. Error message reads Cannot connect to App Store

    I can connect to the internet with no problems ,but I am unable to connect to the App Store. Error message reads--- Cannot connect to App Store.

    Hey William,
    It sounds as though you are having difficulty with your Mac being unable to connect to the Mac App Store. This article has some steps that may help you troubleshoot -
    Can't connect to the iTunes Store - Apple Support
    Note that the title is for the iTunes Store, the steps are still relevant.
    Thanks for using Apple Support Communities.
    Happy computing,
    Brett L 

  • Cannot connect to app store after downloading mountain lion

    cannot connect to app store after installing mountain lion it says there is no network connection when there clearly is i am on the internet now and i had this problem with the bootcamp server i read that in another forum and the answer to remove the auto proxy setting was correct but not for this situation because it is allready unchecked i checked it and tried again still no connection please help .... oh and apple you are beginging to be more like windows/microsoft with all the problems

    That poor wordpress site has collapsed in exaustion from trying to keep up with the 3mil hits a day
    here is a "copied" version with credits for those looking for a solution to an annoying problem Apple should patch.  (Yes, I'm aware of the irony of that statement)
    July 18, 2012 · by Arthur Lockman · in Apple, Tutorials
    After doing a reinstall of Lion a few weeks ago, I found that my computer suddenly would reject every VeriSign certificate that it encountered. Using Chrome, that meant that I couldn’t even access Twitter.com, because it thought that the certificate was wrong. I couldn’t login to the Apple developer portal, I couldn’t authenticate a device with XCode, I couldn’t make a purchase at Apple.com, I couldn’t download updates from the Mac App Store, and I couldn’t login to Mint.com, among other sites. I essentially couldn’t do anything that used a VeriSign certificate for SSL.
    What did I do? I called my trusty AppleCare advisor, hoping for an answer. I thought that maybe they could help me figure it out. After getting to senior support, I was told to reinstall Lion, which I did to no avail. My case was then forwarded to the Apple engineering team, with 3 to 5 days to wait until I had an answer. I looked around, through my console logs and through Keychain access, and finally came up with an answer, and a solution to my problems.
    It turned out that my solution was pretty simple. I had to delete a few files and reset one to its default setting.
    Delete the files /var/db/crls/crlcache.db and /var/db/crls/ocspcache.db. These can be found using Finder’s Go >; Go To Folder menu (Cmd + Shift + G). This resets the cache of accepted certificates in the system. It doesn’t remove them, it just forces the system to rebuild the caches upon restart.
    Open Keychain Access (/Applications/Utilities/Keychain Access). Select Certificates in the Category picker on the left side. In the search bar, type in the word Class. Look through that list, and find any certificates that have a blue + symbol over their icon. These are the ones you need to modify.
    Select one that has a blue +, and hit Command + I. Click the disclosure triangle beside the “Trust” list to show the list of permissions. Now, what we need to do is to set this certificate to use the system defaults. However, for some reason, when you select it, it doesn’t save. So what you need to do is this. Under “Trust”, where it says “Secure Sockets Layer (SSL)”, change the dropdown menu to say “No Value Specified”. Then, close the window. It will ask for your administrator permissions. Then, open the info pane for that certificate again. Under “Trust” again, now set the dropdown that says “When using this certificate:” to say “Use System Defaults”. You can then close out of the info pane, and enter your password again. Do this for any of the certificates that have a blue + on their icon. There should only be one or two at most.
    Restart your system.
    This solution seemed to work just fine for me. All of my certificate problems have been fixed. It must be something with the OSX installer that causes this certificate issue. I’ll file a bug report. Hopefully someone looks into it and fixes the flaw in the OS. And, I hope that this fixed the flaw for you.
    Addendum – a note on security:
    This procedure won’t affect the security of your Mac. I’ve had some questions come in about that, and if anything, it makes it more secure because then sites that require SSL certificates can actually use them, unlike before where they might default to non secure connections because the certificate was bad.

  • Cannot connect to app store on macbook pro

    Hi
    I click on app store and get this message "cannot connect to app store"
    i tried reinstalling 10.6.8 combo and still not working.
    Any ideas on how to solve this?

    If you have anti virus software installed, disable that.
    Try turning off the Firewall in System Preferences > Security.
    Go to ~/Library/Caches/com.appstore
    Move the Cache.db file from the com.appstore folder to the Trash.
    Restart your Mac, try the App Store

  • Cannot connect to App Store on iPhone 6

    I purchased a new iPhone 6 two weeks ago.
    Upon turning it on and attempting to download some apps I constantly came upon the error message 'Cannot Connect to App Store'.
    There is no connectivity issue in terms of my wifi or 3/4G. Basically I cannot download or update Apps and it is very inconvenient.
    I attended the Apple Store 2 days after I purchased the phone but the Genius there updated the phone and eliminated any hardware issues. He said that it was an issue specific to my phone connecting to the Apple Store. He helped me contact Apple to inform them.
    Unfortunately the replies I got from Apple were absurd - they completely missed the issue and just fixated on whether I had an internet connection or whether my phone was updated, even though I had said in my question that I had been through all that.
    Does anyone have any advice? I would be very grateful as I do not have the time to go in and dispute this with Apple and arrange a new iPhone.
    PLEASE do not link me the article below because it is not helpful:
    Can't connect to the iTunes Store - Apple Support
    Thanks,
    Lachlan

    Hi mate, I had the exact same problem and just figured it out.
    On your phone, go to
    Settings>> iCloud, then sign out.
    Settings >> Itunes & App Store, then click on your Apple ID username and sign out. Then sign in again.
    Try going to the App store again and it should work. Worked for me.
    Found another blog that highlighted some issues between iCloud login and App store login causing some kind of conflict.
    Haven't got to the bottom of it yet, but at least I can use the app store for now.

  • Already connected to wifi, has secure connection but cannot connect to app store errrormessage is a secure connection could not be established. please check your date

    already connected to wifi, has secure connection but cannot connect to app store errrormessage is a secure connection could not be established. please check your date & time settings. please help

    Can't connect to the iTunes Store
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight

  • When i launch the apple store i see "cannot connect to app store"

    When i launch the apple store i see "cannot connect to app store" Somebody can help me with this?

    Sign out of App Store and sign in again
    Settings>iTunes & App Store>Apple ID>Sign out

  • I have full signal power, but says cannot connect to App Store?

    I have full signal power, but says cannot connect to App Store. I had put all of my icons in different folders to organize but took App Store out as troubleshoot.
    Any help?

    Are you trying to connect via wifi?
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    Also try this - Turn Off your iPad. Then turn Off the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
     Cheers, Tom 

  • Hi i cannot connect to app store by ipad

    hi i cannot connect to app store by ipa

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • HT201304 Cannot connect to apps store new ipad

    Update to ios6 cannot connect to apps store.has anyone got a workaround every thing else works fine. I can access http sites and all other apple places.
    Sky go also has problem says needs wi fi to work . I am connected to my home wi fi . So do to understand. Apple don't seem to be bothered .

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

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