HT201210 I cannot restore my Ipod - An unknown error occured (2001).

I cannot restore my Ipod touch - An unkown error occored (2001)

Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.

Similar Messages

  • HT201210 When I restore IPHONE 3GS, an unknown error occured (-1)?

    When I restore IPHONE 3GS, an unknown error occured (-1).
    Done anything. downloaded firmware. not worked. What to do? any one please tell?

    Hi there,
    You may find the article below helpful.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    -Griff W.

  • HT201210 ipod "johnnytool's Ipod cannot be synced. An unknown error occured (-39).

    The Ipod "johnnytool's Ipod cannot be synced. An unknown error occured (-39). what do I do to resolve this issue?

    Try:
    https://discussions.apple.com/thread/1327353?start=0&tstart=0
    http://peter.boctor.net/2010/11/04/fixing-error-39-when-syncing-an-iphoneipadipo d-touch/

  • "The iPod "stu's iPod" cannot be updated. An unknown error occurred [-50]"

    I plug my new ipod nano 2gen into windows... then it pops up in Itunes, But After i had put all my songs on, everytime i want to take some off or sync with the ipod with my new podcasts or pictures.. it says on the monitor thats its updating my ipod, but my ipod is showing no sign of updating.
    When its updating the ipod i think it say's "do not disconnect" But it doesn't
    Then after a minute error message on computer saying
    "The iPod "stu's iPod" cannot be updated. An unknown error occurred [-50]"
    Any help would be appricated. Thanks in advance.

    Found out my problem.. i think.
    Now for people who might have the same problem getting there ipod to snyc, then this is what i did, which made my ipod work and snyc properly.
    After the error sign, i click restore all my ipod's info and data to defualt. Then when i asked me to snyc for the first time in the box... "snyc'ing either my music and or photo's" NOW, every time i did this, i clicked on snyc my music. but i since just now, if i uncheck the "snyc my music", so nothing will be uploaded to the ipod, and manage my MUSIC my self. All i do now is drag my music playlists and it either updates the ipod, if the ipod already has a version of the play list. But thats just wiht my music. I can now snyc all my podcasts and photos using the Sync button.
    Hope this is of help to SOME ONE!
    Im so pleased now... things are accutally working...!
    Good day people.

  • My iPod cannot be updated.  An unknown error occurred (-208)

    When I plugged in my iPod to my computer, this is the message that popped up:
    The iPod cannot be updated. An unknown error occurred (-208).
    What does this mean? All the new stuff I just purchased off iTunes isn't on my iPod and I don't really know what is wrong to fix it. Can anyone help? Anyone seen this error message before?

    It's actually not stalling on any songs. It shows me that the songs all transfer and are on my iPod...it's so weird. It will show the songs on the iPod in my iTunes while it's plugged in (and no...I'm not just looking in my libary), but once's it's unplugged the songs are not on my iPod to listen to! And that error message pops up as soon as I plug in my iPod before I do anything.
    I even restored my iPod to factory settings! Nothing works!
    Help!

  • FIX: Ipod cannot be synced. An unknown error occurred (-48)

    Hey everybody,
    I just wanted to share with you a solution that my friend and I have used to eliminate the "iPod cannot be synced. An unknown error occurred (-48)" error. I have a iPod Photo 60 gig that has not had this error before....until 3 days ago. I tried to drop a few songs onto my iPod and it gave me this error. After talking with my friend, I realized that a few things had happened that I didn't think were variables at first. For one thing, I had just updated my iTunes to version 7.4.1.2. That same day, I also had a new update to Windows XP sp2. When I restarted my computer (to complete my iTunes update), both install were now active.
    I tried to add new songs to my iPod and I kept getting this Cannot Sync error. The songs would get onto my iPod and I could play them from the iPod via iTunes. Once I disconnected my iPod and tried to play them, the songs were gone. iTunes was failing to save the songs on the iPod.
    Resolution: I connected my iPod to a 3rd party interface (to replace iTunes) and it worked. The interface is called Yamipod and this is where you get it from:
    http://www.yamipod.com/main/modules/downloads/
    When I connected it to my iPod, it identified some bad file and corrected (or replaced) it with a good file. I added songs via Yamipod and they were correctly synced to my iPod. And the best part is, after I used Yamipod my iTunes was now working correctly. I told my friend at work to try this out and it worked for her too. She mentioned that she used Yamipod and then updated her version of Quicktime before everything started working.
    All I have to say is that the latest release of iTunes was probably incompatible with Windos XP and some file was corrupted. Like iTunes, Yamipod probably needed this file to sync correctly...so it just overwrote the file, compared to iTunes, which just compained about being broken.
    One more thing, Yamipod is a free tool that you can use to extrasct songs from your iPod to your computer. That is the main reason why I use it, but now I realise it's more stable than iTunes too!
    Good luck out there, it ***** to have an iPod that you can't add songs to.
    Italian.Dude3

    First off, have you tried these five iPod troubleshooting steps?:
    The Five Rs
    If you have, then let's move onto a few general possible troubleshooting fixes, since the solution to a -48 error on a PC is somewhat unknown or various.
    See if assigning your iPod a different drive letter helps, following the instructions from this article:
    Windows confuses iPod with network drive or hard drive
    Try reformatting your iPod to FAT32, through your computer. Then, we'll restore it in iTunes afterward. To do that, see these steps:
    1 - Connect your iPod to your computer.
    2 - When iTunes has finished syncing with your iPod, open "My Computer".
    3 - Right-click on your iPod, and click on "Format". (If your iPod is not showing in My Computer, make sure that disk use is enabled in iTunes).
    4 - Here, verify that your formatting settings are "Default", with the format type set for FAT32. Also, make sure that "Quick Scan" is not selected.
    5 - Then, click on "OK" to begin the formatting process.
    6 - When this is complete (it might take a while), make sure to restore your iPod in iTunes again, so as to properly reload the firmware back onto it again.
    Finally, this could be caused by digital signing issues on your computer. See the "Solution 1" section of this article for help regarding that possible cause:
    iTunes displays a -50 error when syncing iPod
    Any success with any of those things, or do you still have the error?
    -Kylene

  • TS3474 When i add a song from itunes to the ipod, it says "The ipod "taylors ipod" cannot be synced. An unknown error occured"  13019

    When i try and add a song onto my ipd shuffle. it says " the ipod 'taylors ipod' cannot be synced. An unknown error occured." 13019.
    I've restored the ipod to its orginal settings twice and both times it hasn't let me put songs on it again.
    How do i fix it?

    Does this error message appear after hitting a particular track?  Sometime this message is the result of a corrupted/damaged file.
    Some have been able to resolve it by removing podcasts and/or rebuilding their iTunes library.
    http://support.apple.com/kb/HT1451
    B-rock

  • When I drag music onto my ipod I get: "The ipod cannot be synced. An unknown error occurred (13019)." Solution?

    When I drag a song/album/playlist onto my ipod I get the message "The ipod cannot be synced. An unknown error occurred (13019)."
    I then restored my ipod and synced it to the backup. The error came again, and I did the same. 3 times.
    After that, thinking there may be something bad on the ipod or whatever, I restored it again. This time i DIDN'T sync it to the back-up. It was retuned to factory settings.
    But, hey, here I am now, with the same problem.
    If anyone has any suggestions? Please.
    Details:
    16GB ipod touch 2nd generation
         -currently 8.8GB of music
         -currently .01GB of apps
         -currently .22GB of other
    Software Version: 4.2.1 (up to date, according to itunes)
    Set to "manually manage music and videos"
    iTunes 10.5.3 (current version)

    Type "13019" into the search bar at the top of this page by "Support" and read the resulting help articles.

  • HT201210 i get this messages when restoring my ipad an unknown error occurred (1602)

    i get this messages when restoring my ipad an unknown error occurred (1602)

    ok---I stopped the sync process of photos and now everything else syncs but still cannot eject my ipod.  Will try other tips on this website.  Thank you

  • My 160MB iPod Classic won't sync from iTunes.  This is a recent problem.  The error message is "The iPod cannot be synched.  An unknown error occurred (-39)." The end result is that music will sync but photos will not.  Current software on Mac and iPod.

    My iPod classic won't synch from iTunes.  This is a recent problem.  The error message reads "The iPod cannot be synched.  An unknown error occurred (-39)." The end result is that the music will sync but photos will not sync.  I am running current versions of software on the iPod and the iMac / iTunes.  HELP! J

    First try to resolve #2 by:
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or               
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    - Try on another computer to help determine if computer or iPod problem
    If you can resolve #1 and still get same message for #1 then you have to restore the iPod like the message says.

  • Error message:  the ipod cannot be synced. An unknown error occurred (-48)

    When i try to sync my ipos i get the message:
    "The iPod "my iPod" cannot be synced. An unknown error occurred (-48)"
    What should i do?! please help

    Hello danayy,
    The cause of this error message could be linked to a corrupt song or perhaps an corrupt iTunes or iPod file.
    Maybe start by trying this:
    1. Plug in your iPod and close iTunes.
    2. Go to "My Computer". Click on the iPod drive once. Go to File, then click Properties.
    3. Go to the Tools tab. Under "Error Checking", click Check Now.
    4. Check both boxes. One says "Automatically fix file system errors" and the other says "Scan for and attempt recovery of bad sectors". Place a check mark next to each of these options and hit Start.
    The scan may take several minutes or more to complete, but once it has, go ahead and restart iTunes, and try re-syncing files to your iPod.
    Others have had luck with the solution provided in this Apple support document. It does say error 50 but may apply to your situation as well. It's worth a shot.
    http://support.apple.com/kb/TS1539
    If still no luck, it may be a good idea to [Restore|http://support.apple.com/kb/HT1339] the iPod via iTunes.
    Hope this helps.
    B-rock

  • How can you get your music synced from iTunes to your iPod when a window pop ups on the screen saying"The iPod "Edward's iPod" cannot be synced. An unknown error occured (13019))?

    I had 429 songs already on my iPod Touch. When I was in the process of syncing a song from my iTunes Library on to my iPod, a window popped up on the screen saying, ""The iPod "Edward's iPod" cannot be synced. An unknown error occured (13019)). I click "Device" on my iTunes Library to make sure the song was in my iPod. It showed the song that was recently synced now listed under "Device", but when I physically looked for the song on my iPod Touch, it does not appear on there at all. It all started when I decided to put a Playlist I created in the iTunes Library and transferred it on to my iPod. Do you know why it may affected my syncing process and is there any way where I could get the syncing function back to normal so that I can continue adding songs on my iPod? Thank you for listening.    P.S. My iPod iOS version is 4.3.5.
    Message was edited by: edwardwashere

    Try here:
    iTunes: Error 13019 during sync

  • My iPod doesn't sync it keeps coming up with the message "The iPod 'iPod Nano' cannot be synced. An unknown error occurred (13019)." What does this mean and how can I fix it.

    My iPod doesn't sync it keeps coming up with the message "The iPod 'iPod Nano' cannot be synced. An unknown error occurred (13019)." What does this mean and how can I fix it?

    I am getting the same error message. Have you figured it out?

  • I keep getting an error message that says "the ipod cannot not be synced""an unknown error occured (13019).

    I keep getting an error message that says "the ipod cannot not be synced""an unknown error occured (13019). I am trying to put albums on to my ipod by dragging and dropping. I have it set to manually manage music and videos. The albums appear in the music section under Devices, but they don't appear on my actual ipod.
    I have never had any problems doing this before, only in the last few days.

    I am having the exact same issue as you are with my iPod nano. This started happening the same day after I updated the iPod software, so I wonder if it is a bug within the software that Apple needs to resolve. I dragged 3 playlists of new music from my iTunes over to my iPod and sometime while it was trying to add those songs, the error 13019 popped up. Another note, which may not be related at all, was that iTunes told me at some point during this process (I believe before the error notification, but I'm not sure and that may be helpful to know) that I did not have enough room on the iPod to copy all of the songs, but it would copy as many as it could. What is curious, like in your situation, is now all the songs it supposedly copied appear to be on the iPod under the Device->iPod->Music label in iTunes when it is plugged into my computer, the playlists in question are also showing up there, and it does indeed say my memory is full under the iPod's general tab in iTunes. However, when going through my actual iPod when it is not plugged in, none of those songs or playlists are anywhere to be found.
    Anyways, all the established solutions to the 13019 error do not apply to this situation, as my iPod has always been set to manually managed so "unchecking" the Sync Music option under the Music tab of the iPod and rechecking it will not work because it was never checked in the first place.  And voice memos are obviously not applicable since we are not talking about an iPhone failing to sync music.
    Unless anyone can provide a new solution here, I may just have to take my computer and iPod up to the genius bar. Any suggestions would be appreciated.

  • When I try to sync my iPod Touch it says, "The iPod "[ipod name here] cannot be synced. An unknown error occurred (13019)."  This is a huge problem. its been happening for some time now. Help me please?

    Every single time, it'll do the regular sync thing then a little pop up comes up and says "The iPod "[ipod name here]" cannot be synced. An unknown error occurred (13019)." ***? I have searched all over for troubleshooting help. I'm exhauseted. Can anyone help me with this pestering problem? I've lost all the music that I bought on my iPod because it didn't sync up with my computer and when it tried to, it took everything away. Help <3 ?

    I have searched all over for troubleshooting help.
    Doublechecking. In the course of your troubleshooting to date, have you worked through the following document?
    iTunes: Error 13019 during sync

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