HT201210 I cannot update or restore my iPhone4

I am getting error message "device ineligible" when I try to restore or update my iphone using my MacBook pro. With other macbook pros I could do the update.

Read the article from which the question was posted, it addresses errors and their resolutions.

Similar Messages

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    I cannot update or restore my iphone 5 cause of error 3014

    Read the article from which the question was posted, it addresses errors and their resolutions.

  • Help I cannot update or restore my iphone3gs?

    Help I cannot update or restore my iphone3gs?
    When I try to update  or restore my iphone3gs it say the required resource cannot be found. YES IPHONE3GS IS COMPATIBLE WITH IOS5. I went on the apple website and it came up with this:
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    Read the article from which the question was posted, it addresses errors and their resolutions.

  • Ipodtouch(4G) 4.3(8F190) , cannot update or restore firmware with Itunes, it shows an unknown error 3192.

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    This is what Apple says:
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    Above from:
    http://support.apple.com/kb/TS1275

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    i have update and  restore my wife iphone to 7.0.4  and i lost all the data what to do now? all contacts and kids photos goooone , we have the same apple ID and when i tried to restore from i cloude , i restored my contacts not her???!!!!!

    Looks like you restored your backup file to her phone. If you didn't back up your wife's phone first, then the data is gone, sorry.

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    My daughter forgot her password and I have been trying to restore for 24 hours now. The process has been taking hours (5 or 6), but then doesn't work to restore the device. I have disabled antvirus and followed detailed instructions found here and elsewhere. The ipod is brand new, updated, and itunes is up to date as well. However, the ipod softward update for restore is taking FOREVER.
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    I cannot update to 7.0.4 with my iPhone 4s in 6.1.2 (10B146) !

    Your other thread indicates you have Error 3004.
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    I cannot update new software my phone 4S

    You can update your iPhone's Software via OTA Update by going to Settings>General> Software Updates you can also update your iPhone's Software on Mac or PC Via iTunes.

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    I downloaded the new software for ipod (ipod for Windows 2005 11-17) and restored my ipod. However, when I went to update from itunes, I was never given the selection of update; it stayed on restored.
    When I finally went to update my ipod, it was not able to do so and I never had any trouble in the past.
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  • Cannot update or restore iPod Touch

    My son has an iPod Touch with iOS 6.1.2 and he has forgotten his passcode. At the same time, his hard drive crashed, so his newly re-installed iTunes does not recognize the device without a passcode. Fortunately, we did sync the device on my MacBook Pro a couple years ago, so at least my machine sees it.
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    Disabling the computer's antivirus and firewall during the download and update/restore usually resolves the network timeout error.
    Next try the manual install included here:
    iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

  • Cannot update or restore ipod Shuffle

    Having trouble restoring my iPod shuffle with iTunes7- it says that it cannot be restored because it contains files that are in use by another application.
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    I did the unit set up for disk use a while back but since switched back to normal use.
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    Hi there,
    I just wanna let you know what happened! By the way, I STILL extremely appreciate your info of where we can still download ITUNE 6, and ipod-updater, my friend!!!!!!!!!!!!!!!!!!!!!!
    For me and my PC, having itune6 back “only” was a partial solution. I went to the local apple store to meet a mac genius in person, explaning the specific situation. Thank God, she instantly got it. Anyway, I could finally mobilize my ipod-shuffle again with itune6 with PC. In the mean time, I have NO plan to going back to itune 7 again.
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  • Ios unable to update or restore on iphone4

    My iphone 4 was updating ios 6 but error occured and alerted me to restore my phone. Now Itunes wont sync. Requesting help trouble shooting this error.

    i downloaded the latest ios update 6.14 and connected my iphone to the laptop to update it,but it told me to restore it so i click on restore then after sometime it said that it cannot restore my phone and now i have a blank screen
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  • HELP CANT UPDATE NOR RESTORE MY IPHONE4 ON ITUNES..

    as the title say i cant restore my iphone 4 on itunes.
    it seems that the restore and check for update button are dissabled but  i tried it on other iphone like 3g it works fine
    here is a sample screen shot.
    any help pls...

    I also have been having this problem consistantly.  I run Mac OS 10.6.8, iTunes 10.5.1, and the only way I could find to get iTunes to upgrade my new iPhone4, was to do it from my laptop, which wiped out all my data. What a pain!!!  But now I can't get it to take once I re-synch with my main computer-  still will not upgrade.
    I had this trouble repeatedly with my earlier 3GS at times and it was so damned frustrating.
    Does anyone have any clue as to why this is happening?
    I also tried all the help sections from Apple.  like unplugging every GD USB device from my computer... and then trying to do the upgrade...  no luck!
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  • IPhone 4 cannot update or restore through iTunes

    Dear all,
    I have a iPhone 4 16 GB, bought in September of last year.
    I havent updated the phone in a while, and since a couple of months I am trying, and after downloading the update through iTunes, i get the message: Cannot reach the server.
    The same happens when i try to restore the iphone through itunes.
    The iphone is entirely original so no jailbreak or unlocking.
    I am not a pro, so if someone could help me in dummy language, i would owe you my life haha
    version: 4.0.2
    modem firmware: 01.59.00

    it seems that itunes can't connect to the apple servers. This is usually caused by your firewall. Turn it off. If turning it off doesn't help or you don't have a firewall, goto this site:
    http://www.felixbruns.de/iPod/firmware/

  • IPhone 4  cannot update or restore after updating ios7

    Help!  Iphone 4 stuck on recovery mode and cannot get out after updating ios 7.
    1. I already tried this as well, no luck: http://support.apple.com/kb/ht1808
    2. Got caption on Iphone after trying to restore:
    The iPhone could not be restored. An unknown error occured (9)
    3. Tried every trick to get out of recovery, no luck.
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    Help!

    it seems that itunes can't connect to the apple servers. This is usually caused by your firewall. Turn it off. If turning it off doesn't help or you don't have a firewall, goto this site:
    http://www.felixbruns.de/iPod/firmware/

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