HT201210 i cant restore my i phone 3gs please help
please help my i phone wont turn on its only showing apple logo i cant restore it i went through steps and it comes up error it tells me also contact the hardware vendor for software
Can you explain what is not working for you?
Make sure you are following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.
Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the device.
If you do not see the "Connect to iTunes" screen, try these steps again. Be patient since it sometimes takes several of these attempts before you are successful.
If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Select the device in iTunes and choose "restore from backup". This assumes you have a backup. If you do not, you will have to download all your purchased iTunes content again. You do not have to pay for anything you already purchased.
If you still can't get it to work, you have done all you can and only Apple will be able to help
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I want to restore my i phone 5s , please help in here
i want to restore my i phone 5s , please help in here
Hi nandakishorekunuku,
I apologize, I'm a bit unclear on the exact nature of your question. If by restore, you mean restore it to factory settings (fully updated OS, erasing all current data), then you may find the information and steps outlined in the following article helpful:
Use iTunes to restore your iOS device to factory settings - Apple Support
Regards,
- Brenden -
TS3694 1656 is my error code i cant restore my iphone or update please help
1656 is my error code i cant restore or update my iphone please help
Follow the steps mentioned in this thread.
https://discussions.apple.com/thread/2778443?threadID=2778443&tstart=0 -
Cant restore my 3g phone, advice please?
After freezing the phone sync but there are only 5 pictures out of 600 strangely and no contacts. I do not have a mac.
Did you try to set it up "as new device" and restore from your latest backup? How to back up your data and set up as a new device
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1161 is the code i get. i cant restore my i phone it wont work i dont know whats going on
Are you sure it is not error 1611?
Error 1611
This error typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
Try a different USB cable also. -
After i updated my iphone 4s from 8.1.2 to 8.1.3 problem occurred.i cant restore and update my phone?saying that iphone could not be restored,an unknown error ocuurred.please help me?
Thanks for the update and clarification. In researching the issue it seems that the 2003 error code may have something to do with the USB connection. I would use this section of one of the above articles:
Get help with iOS update and restore errors
If the USB connection between your device and computer is interrupted, you might not be able to update or restore.
To narrow down the issue, you can try different equipment:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
Solve other issues with the USB connection, then with your security software.
If you still see the error message, check for hardware issues by following the next section.
Check for hardware issues
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support. -
Hi
I have tried to restore my i phone 3gs using a USB cable connecting to itunes.The process has gone smoothley but i am now getting this message on my i phone;"your i phone could not be activated because the activation server is temporarily unavailable.Try connecting your i phone to itunes to activate it,or try again in a few minutes.I have been trying and trying again and switched off my firewall too.but still getting this message.Can anyone please advise me?That is almost always because the phone was hacked to unlock it from the original carrier.
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I cant restore the i phone 4 I bought help
I cant restore the i phone 4 I bought help
For what reason cant you restore?
If you are unable to restore through iTunes the normal way, try restoring via Recovery Mode. Follow the article below to restore via recovery mode.
http://support.apple.com/kb/ht1808
Hope this helps -
My phone has been set up previously for itunes on my lap top but my phone now shows the connect to itunes message even though the phone is connected....Ive tried every thing I can think of ...now I cant use my phone ..please help ?
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo. -
Hi, I have tried to restore settings on my Iphone due to problems I was having with the phone cutting out when talking on the phone, now Iphone shows Sim Failure, how can I get back to using my phone? Please help, its a business phone.
Hi jclarke64,
Thank you for contributing to the Apple Support Communities.
I'm sorry to hear that your iPhone 4s was lost, and glad that you were able to upgrade.
If your iPhone 4s was backed up to iCloud or using iTunes, you can restore the backed up data to your new phone.
See the steps in this article for help with restoring from a backup:
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
All the best,
Jeremy -
I bought new iphone 5s locked after i unlocked my iphone5s . when I switch on my phone it says enter your apple id but i forgot my icloud username. I cant access anything in my iphone. please help me? what shall i do .
kitan47 wrote:
I bought new iphone 5s locked after i unlocked my iphone5s
Was it Officially Unlocked by the Carrier it was locked to...?
If so... who is the carrier..? -
I am a user of iPhone 4 that they gave to me .. then suddenly my brother restored it and we cannot identify the apple id and password that have used to unlock this phone.. please help me .. because i can't use anymore my phone
Please Help me .. im from Philippines
thx a lot apple company
<Email Edited By Host>This is not Apple we are all users here
You will need to obtain the original Apple id ,that is the only way to unlock it
Speak to the original owner .If you cannot it is likely the iPhone was stolen and the activation lock is preventing use by a third party that is you -
Hi I am trying to upgrade my iPhone Model#A1303 to iOS6 through iTunes. The iOS is upgraded but activation is pending. Says activating serveris temporarily unavailable repeatedly and i am unable to use my phone. Please help to upgrade or restore.
That's usully symptomatic of a phone that was jailbroken or hacked to unlock it.
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My old laptop broke (idk what kind) and my iTunes was on there and now i got a new macbook pro. how do i get my itunes music and videos and etc. on this computer without removing them on my phone? please help!
If the old laptop was a mac also, then use your Time Machine backup to restore you user settings and files.
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I backed up my Iphone to itunes so i can do the new Update to IOs 7 and so now that i updated it i want to backup and restore and its not working, Please help!
An iPhone backup to a computer via iTunes stores the photos in a backup file that is only meant to be be used if needed to restore back to the phone. There is 3rd party "extractor" software available but otherwise the photos are not directly viewable.
The backup via iTunes was a good idea and your Camera Roll photos should be there and should be able to be restored to your new phone. However if it was me I wouldn't rely on that alone. I would also import the photos to a computer where you can see and verify that you have a copy. That is a good idea at any time (not just when you know you might need it). Any phone can be lost, broken, suffer hardware issues, etc at any time and lose all data on it. Following is a link with information on how to import the photos to a computer: Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support
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