HT201210 I cant restore my iphone I need help

My phone was previously owned by another girl.. when I purcheced item she said it was fine but had a slight problem. I tried to restore phone so I can have my own itunes acc n icloud acc on there but when I tried it said sign into previous owners icloud account and turn off find my iphone but I cant do that as I have asked her for password and she cant remember it

have you tried changing appleid and icloud in settings?

Similar Messages

  • HT201210 I did all these steps and i still cant restore it!! Need Help!!

    I did all these steps and i still cant restore it!! Need Help!!

    Delete and redownload them if doing so is free in your country.
    (83692)

  • HT201210 i cant restore my iphone 3gs

    hello please i just want you to help me restore my iphone 3gs

    Hi andymular,
    Thanks for visiting Apple Support Communities.
    You may find the method in this article helpful if you are not able to restore your iPhone 3GS:
    iOS: Unable to update or restore
    http://support.apple.com/kb/ht1808
    Best,
    Jeremy

  • HT201210 I CANT RESTORE MY IPHONE 4S, i tried many times already

    Hi, i tried to download iOS 6.1 yesterday but just suddenly appear itunes, what shoul i do?

    Hello, helena1671. 
    Thank you for visiting Apple Support Communities. 
    The usual cause for error 29 on a restore of an iOS device usually mean a security software conflict or host file modifications.  Below, I have included a couple articles that will walk you through some troubleshooting steps. 
    Resolve issues between iTunes and security software
    http://support.apple.com/kb/TS3125
    Check your hosts file
    After you update iTunes to the latest version, check the hosts file to make sure your computer can contact the update server.
    If you’re using a Windows computer, follow the steps in this Microsoft support article (note that resetting thehosts file will affect software services that rely on hosts file redirects). If you're using Windows on a business computer, consult your IT department to be sure applications will work correctly after you reset the hosts file.
    If you're using a Mac, follow these steps:
    In the Finder, choose Applications > Utilities.
    Open Terminal.
    Enter this command and press Return:
    sudo nano /private/etc/hosts
    Enter the password you use to sign in to your computer and press Return. You won't see text appear in the Terminal window when you enter the password. Make sure you use a nonblank administrator password.
    Terminal will display the hosts file.
    Navigate using the arrow keys and look for an entry containing “gs.apple.com”.
    Add the # symbol and a space ("# ") to the beginning of the gs.apple.com entry.
    Press Control-O to save the file.
    Press Enter when asked for the filename and Control-X to exit the editor.
    Restart your computer.
    Try to update or restore your iOS device again.
    Error 3194, Error 17, or "This device isn't eligible for the requested build"
    http://support.apple.com/kb/ts4451
    Also, I would recommend not making any hardware modifications to the iOS device as it will void the warranty.  If service is needed please contact us here. 
    Cheers,
    Jason H. 

  • HT201210 I cant restore my iphone 4s

    i can"t reinstall my iphone 4s

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    But... if the Device has been Modified... this will Not necessarily work.

  • I bought a iphone 4 on online . But the guy forgot the his apple id pasword and i cant restore the iphone cuz i need the password is their any way i can restore the iphone . ?

    I bought a iphone 4 on online . But the guy forgot the his apple id pasword and i cant restore the iphone cuz i need the password is their any way i can restore the iphone . ??

    iOS 7 has an antitheft feature. A stolen phone can NEVER be used again, except by the original owner or with the authorization of the original owner. If you bought a stolen phone that was your mistake; get your money back. While it's possible that the seller "forgot" their password, that is an easily corrected problem. In most countries knowingly possessing stolen property is a crime. Even if you don't know it is stolen, it can be taken from you and returned to the rightful owner.
    If it really wasn't stolen, and it was an honest mistake on the part of the seller, the seller can easily correct the mistake and authorize your activation of the phone.

  • HT201441 i bought my iphone secondhand, and the previous owner didnt deltete his find my iphone account, so when i restored it i know cant access my phone, i need help as i have no way of getting intouch with the previous owner whatsoever :/ help!

    i bought my iphone secondhand, and the previous owner didnt deltete his find my iphone account, so when i restored it i know cant access my phone, i need help as i have no way of getting intouch with the previous owner whatsoever :/ help!

    Welcome to the Apple community.
    Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

  • HT201210 cant restore my iphone 3gs

    cant restore my iphone 3gs ,error 1015

    jailbreak haiku
    jail breaking iPhones
    is always a bad idea
    now you are alone

  • HT1414 cant restore my iphone 3g from recovery mode

    cant restore my iphone 3g from recovery mode

    I need more information
    Are you getting an error message?
    Are you using the latest version of iTunes?
    Are you using a laptop or a desktop?
         If it's a desktop, are you using a USB port in the front or the back?
    Are you using the Apple charger that came with your phone?
    What do you see on the screen on your iPhone?

  • TS3682 i cant restore my iphone using itunes

    i cant restore my iphone using itunes

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    But... if the Device has been Modified... this will Not necessarily work.

  • TS3694 i cant restore my iphone 3g

    please help i cant restore my iphone 3g and i also forgot my password..

    iOS: Unable to update or restore

  • I cant restore mi iphone 5s, i have "error 1669" or "2005" please help meeeee

    few days ago i lost the signal of my phone by 2 min and the signal come back after 2 min again lose the signal and i decided to upgrade to 7.1.1 and i cant restore the iphone (5s) apple send an alert "error 2005" or "error 1669" please help me i dont know what to do
    i am from Cuenca Ecuador please help me and sorry for my english

    I don't have an answer, but your English is fine...

  • TS3694 i cant restore my iphone and it kept on giving me this infor 'the iPhone 'iPhone' could not be restored. An unknown error occurred[1015]

    i cant restore my iphone and it kept on giving me this infor 'the iPhone 'iPhone' could not be restored. An unknown error occurred[1015]

    It's 99% sure theat the iPhone was hacked/jailbroken to use another carrier or downgrading IOS. There's no help with this.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    Message was edited by: ckuan

  • I don't know why whenever i choose " check for updates " and download itunes 11.1 , it never shows any downloads , and i need itunes 11.1 so i can restore my iphone again .. help please

    I don't know why whenever i choose " check for updates " and download itunes 11.1 on my desktop , it never shows any downloads .. even when i tried downloading it from the website, and i need itunes 11.1 so i can restore my iphone again .. help please

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Cant restore my Iphone 3GS.. HELP!

    I cant restore my Iphone 3GS. I get the restore message, pushed the restore button and the progressbar starts. Then I get the message that an "unknown problem has occured" after a while in the process. When I push the ON/OFF button I get the connect-to-Itunes-picture and the same restore message pops up. I've tried everything.
    Can someone help me please? :/

    no not at all! i've tried everything and it does not work

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