HT201210 i cant restore the new updates because the firmware file was corrept what i have to do to solve that problem

when i tried to update my Iphone 4 (software version:4.3.3)  it gives me a message that i cant update my phone because the Firmware file was corrupt.
can you help me to solve that problem

Welcome to the Apple community Kobra.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

Similar Messages

  • I try to restore ipad to ios 7.0.4 but the tunes show error ,the ipad could not be restore because the firmware file was corrupt, i have the latest update from itunes and windows and i turn off antivirus and firewall and the error is the same , what i do?

    i try to restore ipad to ios 7.0.4 but the tunes show error ,the ipad could not be restore because the firmware file was corrupt, i have the latest update from itunes and windows and i turn off antivirus and firewall and the error is the same , what i do?, my ipad is show apple logo
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    Hello JD_NINJA,
    Thanks for using Apple Support Communities.
    Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device.  To troubleshoot this issue please follow the directions below.
    Check your security software
    Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
    Get help with iOS update and restore errors - Apple Support
    When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
    Restore your device from an iCloud or iTunes backup - Apple Support
    Take care,
    Alex H.

  • HT201210 I am stuck with "The iPad could not be restored because the firmware file was corrupt" message.

    Hi
    I have an iPad mini and it was on iOS 6.1.3, my friend came and he said that he knows how to install iOS 7 for me. I gave it to him and he tried to install it, but apparently he failed to do so and an "Activation Error" is appearing on the screen now asking me to register in the developers program.
    Now, we are trying to restore it back to iOS 6.1.3 using iTunes, the software downloads well and it starts restoring but that I keep getting this error message "The iPad could not be restored because the firmware file was corrupt.".
    I am sure that the file is not corrupted because it's downloaded via iTunes regular download and it's not from an outside source.
    I am stuck with this now and my iPad is useless this way.
    Please any suggestions ?

    basselsamo wrote:
    Please any suggestions ?
    Yes, don't download Beta Software that you have no business or legal right to download and quit taking bad advice from friends.
    Now to maybe get you out of the restoring jam, the only thing that I can think of that might work is to use recovery mode, unless you already tried it and it didn't work.
    You can read about it here, but the instructions are posted below.
    http://support.apple.com/kb/ht4097
    Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
    Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
    If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
    While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
    If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
    Use iTunes to restore iPad.

  • The iPod could not be updated because the firmware file was corrupt.

    So i kept having this problem in this thread here: http://discussions.apple.com/thread.jspa?threadID=1226490&tstart=255
    I decided that maybe doing a Restore on my iPod would maybe sort it out however i got that message "The iPod could not be updated because the firmware file was corrupt." when trying to restore. I then searched apple and found out that deleting the 'iPod Software Updates' folder would sort it out, it didn't.
    Now what's happening is when i try to restore it comes up saying i have to download this iPod Software 1.2.1 for iPod so it downloads and then when it's finished i'm still getting the error message saying the firmware file is corrupt.
    What can i do now? any help appreciated please.

    this article actually sorted this problem out for me: http://docs.info.apple.com/article.html?artnum=304996
    just to let you know

  • Software could not be updated because the firmware file was corrupt

    I just received my iPad yesterday and I saw there was a new update to the OS(from 3.2.1 to 3.2.2). I tried to install it and after downloading the 450 MB file it gave me the error "The iPod "ipod name" Could not be updated because the firmware file was corrupt", so I tried it again and again got hte same error; so I tried researching and saw several possible solutions, including re-installing iTunes, so I decided to try it on a different machine, same error. I don't want to keep downloading huge files, so I'm wondering if anyone knows some possible solutions? I've tried this on both a Windows XP and Windows 7 machine.

    Hi, I had the same problem: firmware was corrupted on the update. I managed to fix it by logging in to my administrator account and leting iTunes do a reset. I have no media or apps on that iTunes account so it was relatively straight forward. Once reset and update was complete I logged back into my user account and let my usual iTunes account reinstal all my media and apps.
    Be sure to backup your iPad before doing a reset.
    This may help; you may also like to contact iPad Support for assistance.

  • HT5654 the iphone could not be restored because the frimware file was corrupt. what i do.

    the iphone could not be restored because the frimware file was corrupt. what i do.

    Delete the ipsw file and allow iTunes to download it again.

  • Can someone please tell me the cause of the msg-The song could not be used because the original file could not be found- and how I might correct that problem?

    Can anyone please tell me the cause of the msg-The song"    " could no be used
    because the original file could not be found-and how I might correct that problem?  Lou

    I stupidly tried to copy my music files to an external drive so I could transfer them to my new iMac (old Macbook Pro is being retired). I now know I should've tried home sharing or something to transfer the music.
    Anyway, the situation I am in is that I have not managed to transfer anything and I now cannot access the music on my old Macbook Pro either! I have the message "the song 'xyz' could not be used because the original file could not be found. Would you like to locate it?". I understand that this is because iTunes cannot locate the files. When I try to locate the files I find nothing.
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    Old computer is Macbook Pro OS X 10.6.8 with iTunes 10.4.1
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    All I want to do is to set everything back to how it was so I can try the transfer a better way.
    Please help. Thanks, Dashford.

  • It seems my iphone 3GS has lost all software.. it will not let me restore the firmware on itunes? what is the best thing to do?

    it seems my iphone 3GS has lost all software.. it will not let me restore the firmware on itunes? what is the best thing to do?

    Any error numbers given?
    If yes, check this article:
    Update and restore error messages on iPhone and iPod touch
    Has any modified software been installed before you updated?
    Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues

  • I was trying to upgrade my iPhone 45 to 5.0.1 OS and received an error, "could not update due to firmware file not compatible".  I have Windows PC

    No success upgrading iPhone to iOS 5.0.1.  Received an error, "could not update due to firmware file not compatible".  I have a Windows pc.  Help??

    Check that and also their is a windows update. Update and try again. email me if you have the same problem I'd be happy to keep helping you with this problem
    < Email Edited By Host >

  • The iPod could not be restored because the firmware file was corupt.

    What does that mean and how do I restore my iPod when that is all it says everytime I try to?

    I'm having similar problems. I was able to download the update using my sisters ipod, but any time i try to install it on mine, i get a message saying firmware file not found. I currently have the most recent updater, the one before 1.2. Any help Apple?

  • The .SES file was prepared on a MAC - but will it open without problems on a PC ?

    Someone is sending me a .ses file (or .sesx file) which was prepared on a MAC.
    I have to open it here on my PC.
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    If it was prepared on a mac, it will definitely be *.sesx and not *.ses.
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  • HT203128 "Unable to check for available downloads. The network connection was lost." I have 3 downloads from yesterday that I receive this error code. Any ideas?

    I have 3 downloads from yesterday that I receive this error code. Any ideas?
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    I may have stumbled upon something that could help. A type of "detour" around the problem.
    I just started experiencing this problem a few days ago. Anytime I'd try to download a song/video/movie, I would get the message, "Unable to check for available downloads. The network connection was reset".
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  • " the iPhone "iPhone" could not be restored because the firmware file was corrupt."

    im trying to restore my iphone but this error always show up and i dont know how to fix i tried to restore it on an other computer but it didnt work

    Usually means the iPhone has been jailbroken ( hacked )

  • "iPod could not be upgraded because the firmware file could not be found"

    Can someone please help me?
    I've been trying to update my iPod for a few days and I keep getting the same error message. I've even tried re-installing iTunes but that doesn't seem to help.
    I really don't know what to do now, I don't even know if there is some software I should download to fix this, if it can be fixed. Does this have anything to do with the fact that I have Windows instead of a Mac?
    Please help me out, I'd appreciate it.
    Thanks

    Zevoneer wrote:
    Have you had a chance to look at this troubleshooting page? It may be of some help: What to do if iPod can't be updated because the firmware file was corrupt or not found
    Darn it! I seriously need to improve the "search" skills.
    Thanks.

  • HT1414 i am getting an error message saying unable to update as the firmware file is not compataible .Any solution to this problem

    when i try to update iphone 4 i am getting message saying unable to update  the firmware file was not compataible .
    Any solution to this problem

    If the problem is sending to just one address and it has worked in the past, I don't know if this will work. I posted this to another thread yesterday for someone who had the same problem you are having and it worked for them. You can take a look. This is thread that I found and the words below are the OP's suggested fix.
    https://discussions.apple.com/thread/3048200?start=0&tstart=0
    On the iphone i went  Settings>Mail, contacts calanders>choose relevant account (if you have more than 1)> accountname>accountname> scroll down to 'Outgoing Mail server' and click on SMTP >click on your Primary Server >
    My #Username and Password were showing 'Optional'.  Filled them in with the correct details (email account login) and that fixed problem.

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