HT201210 I did all these steps and i still cant restore it!! Need Help!!

I did all these steps and i still cant restore it!! Need Help!!

Delete and redownload them if doing so is free in your country.
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TS1389 I tried all these steps and iTunes still won't let me play songs I paid for... Every time I authorize, it repeats that it's already authorized, but won't play because it's not authorized ... Catch 22

I tried all these steps and iTunes still won't let me play songs I paid for... Every time I authorize, it repeats that it's already authorized, but won't play because it's not authorized ... Catch 22

Delete and redownload them if doing so is free in your country.
(83692)

HT201263 I did all these steps and my phone is still not responding. It is stuck on connect to itunes screen.

My phone is stuck in "connect to itunes" screen and will not budge. I did the recovery thing and it still will not change. PLease help.

Hello Melanie229,
Thank you for using Apple Support Communities!
Based on what you are describing I would next connect the phone to the wall charger that it came with, and reset it.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If your device stops responding, you can reset it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
Then try the restore again.
All the very best,
Sterling

HT201210 i have followed all these steps and it still wont work.. any other suggestions? please help!

Just trying to restore my phone, and i have followed all the steps yet none of them have worked. any other ways to do this?

Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.
If the above doesn't work, then take it in to an Apple retailer for help.

HT4527 I followed all these steps and iTunes is not showing my library help!

I followed all the steps to transfer my iTunes library from my old computer to my laptop. I then installed iTunes to new laptop and copied iTunes folder to "my music " on new laptop. I then opened the new iTunes but the library is not there. Please help!

Perhaps you need to revist your transfer process...
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have failed to move contacts and calendar items across you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2

TS1559 I did all 5 steps and they didn't work. I went into apple and they said it was probably unfixable and i would just have to pay to have it replaced. ridiculous, i'm paying for your broken product after ONE YEAR of use??

I did all 5 steps and they didn't work so I went into apple and they basically told me they could send it away but it was probably unfixable and i'd have to pay for to replace it (180 dollars). I've only had th iphone 4s for two weeks over a year, am I seriously expected to pay for their broken product after one year of use??

kmombo wrote:
I've only had th iphone 4s for two weeks over a year, am I seriously expected to pay for their broken product after one year of use??
Yes, that was the terms of the warranty that you accepted when you purchased the phone. You had the option to purchase an extended warranty that would have covered it for 2 years, but you chose not to.

Windows Update Error Code 80072F8F! I Did All The Steps And Will Not Fix Please HELP?

No one seems they can not help me fix this error code I did many things and not one person has really
helped me, I have a question at another forum but all they do is just ask me questions tell me steps to fix this but nothing worked at all, This happened on 8/30/2014 and ever since no one can help me fix this at all....I have no money to pay for the fix...I
am on very very low limited disability income, No credit cards nothing. I need help now I paid a lot of money for my Windows 7 Ultimate and now since 8/30/2014 I got that error code no one has helped me....PLEASE help me please....And I am not sure where to
go for help here thank you. I have done many things but nothing is fixing this issue. please help...And yes I did the clock and clock keeps perfect time, doing that clock did not fix this error code at all...

Hi Angelsims,
First I also want to get more information from you to help us to troubleshhot:
1.Did this error occur on a single update or multiple updates? please also post the update name in issue.
2.Please also post the steps you have followed to fix this issue.
In addition, please try to use the general steps to troubleshoot the windows update issue, and refer to the steps below:
The following outlines how to stop services pertaining to Windows Update, rename system folders, register related DLL files, and then restart the previously mentioned services. This troubleshooting generally applies to all Windows Update related issues.
Stopping services pertaining to Windows Update
1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.
2.     If you receive a notification from User Account Control simply click Continue.
3.     At the command prompt, type the following, commands and then press ENTER after each command.
        net stop wuauserv
        net stop bits
net stop cryptsvc
Please do not close the Command Prompt window.
Renaming folders pertaining to Windows Update
1.     At the command prompt, type the following commands, and then press Enter after each command:
2.     ren %systemroot%\System32\Catroot2 Catroot2.old
3.     ren %systemroot%\SoftwareDistribution SoftwareDistribution.old
4.     Please do not close the Command Prompt window.
Registering DLL’s pertaining to Windows Update
1.     Please copy and paste the following text into a new Notepad document, and save the file as WindowsUpdate.BAT
2.     If saved correctly the icon will change from a Notepad file to BAT file which has two blue cogs as its     icon.
   -or-
3.     You can manually type each command at the command prompt:
         regsvr32 c:\windows\system32\vbscript.dll /s
         regsvr32 c:\windows\system32\mshtml.dll /s
         regsvr32 c:\windows\system32\msjava.dll /s
         regsvr32 c:\windows\system32\jscript.dll /s
         regsvr32 c:\windows\system32\msxml.dll /s
         regsvr32 c:\windows\system32\actxprxy.dll /s
         regsvr32 c:\windows\system32\shdocvw.dll /s
         regsvr32 wuapi.dll /s
         regsvr32 wuaueng1.dll /s
         regsvr32 wuaueng.dll /s
        regsvr32 wucltui.dll /s
         regsvr32 wups2.dll /s
         regsvr32 wups.dll /s
         regsvr32 wuweb.dll /s
         regsvr32 Softpub.dll /s
        regsvr32 Mssip32.dll /s
         regsvr32 Initpki.dll /s
         regsvr32 softpub.dll /s
         regsvr32 wintrust.dll /s
         regsvr32 initpki.dll /s
        regsvr32 dssenh.dll /s
        regsvr32 rsaenh.dll /s
         regsvr32 gpkcsp.dll /s
         regsvr32 sccbase.dll /s
         regsvr32 slbcsp.dll /s
         regsvr32 cryptdlg.dll /s
         regsvr32 Urlmon.dll /s
         regsvr32 Shdocvw.dll /s
         regsvr32 Msjava.dll /s
         regsvr32 Actxprxy.dll /s
         regsvr32 Oleaut32.dll /s
        regsvr32 Mshtml.dll /s
         regsvr32 msxml.dll /s
         regsvr32 msxml2.dll /s
         regsvr32 msxml3.dll /s
         regsvr32 Browseui.dll /s
         regsvr32 shell32.dll /s
         regsvr32 wuapi.dll /s
         regsvr32 wuaueng.dll /s
         regsvr32 wuaueng1.dll /s
         regsvr32 wucltui.dll /s
         regsvr32 wups.dll /s
         regsvr32 wuweb.dll /s
         regsvr32 jscript.dll /s
         regsvr32 atl.dll /s
         regsvr32 Mssip32.dll /s
Restarting services pertaining to Windows Update
1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.
2.     If you receive a notification from User Account Control simply click Continue.
3.     At the command prompt, type the following, commands and then
press ENTER after each command.
        net start wuauserv
        net start bits
        net start cryptsvc
   exit
Please try the steps above, if the step failed, please post the error or failure information.
If there is anything else regarding this issue, please feel free to post back.
Best Regards,
Anna Wang

TS2972 I've done all these steps and home sharing is still NOT showing up on my approved devices.

I followed all the steps in iTunes Home Sharing setup and I am still unable to view sharing in iTunes.
Using MacBook Pro and iPhone 4.

Okay... so what does this have to do with iTunes for Windows?

TS2529 if i have tried all these steps and still nothing , do i take it to the apple store?

I have tried all the steps in trying to restore my iphone 4 and now its telling that there is a problem should i take it to the apple store?

Of course it would help to know what you have tried but without that information here goes:
Install or Reinstall Lion from Scratch
If possible backup your files to an external drive or second internal drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Install button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

HT1414 i tried all the steps, and it still say error 21

I have tried all the steps the apple website said, and it didn't even do anything. My ipad1 is in Recovery Mode, and itunes won't restore my ipad. My OS is updated, itunes is updated, checked all security settings, and network settings. i don't know whats wrong. Help please!!!!!

iPad Basic Troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
From the above link.
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

I've tried all listed suggestions, and Firefox still crashes or hangs. Help!

I have disabled add-ons, reset Firefox, uninstalled and reinstalled Firefox, checked my firewall, ran Malwarebytes antimalware, checked my Windows for updates, reviewed everything in the action center. In short, I have spent countless hours trying every suggestion I can find. This is recent, and disabling. There are no new programs or changes since Firefox last worked well.
Firefox will open, but when I click on anything at this point, even the firefox tab at the top of the page, it does not respond. The page will not respond to any clicks, no matter how long I wait. The program just hangs and never works again. The program will restore any open pages I may have had, but nothing will actually work if I click on it. Back to not responding.

Note that there are a lot of specialized malware detecting and cleanup programs and each of them have their own purpose and can detect other kinds of malware and spyware. 
There is no program that can detect and remove all malware (Norton and other payed software won't do this as well), so it is important to run a scan with more than one program. 
Malwarebytes' Anti-Malware is a good program to start with, but may not be sufficient.
Do a malware check with some malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

HT201210 my apple iphone wont get out of recuvery mode and when i restore it, it gives me an error message saying cant restore. i need help.

i cant restore my apple iphone and it is stuck in recuvery mode and i dont know what to do

If you can't restore it in recovery mode then you'll have to try DFU mode to restore it (see
https://discussions.apple.com/thread/2648467?threadID=2648467&tstart=0 or http://www.iclarified.com/entry/index.php?enid=1034).

TS2570 I have tried all these steps and still the Gray Screen appears. What shall I do now?

I still have the appearance of the gray screen after preforming all the solutions provided by apple support.
What shall I do now?

Of course it would help to know what you have tried but without that information here goes:
Install or Reinstall Lion from Scratch
If possible backup your files to an external drive or second internal drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Install button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

TS3694 i have followed all of these steps and it still shows error (21)

trying to restore iphone 4, dfu recovery, i have tryed this a few times but contiunes to pop up error code (21)

From the article that the thread was started:
Check for hardware issues
Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Do exactly as it says.

TS1559 So I restored and did all the steps and it's still not back... And this is only 2 days old... What do I do

I have followed everything and it's still greyed out.

Yes, try to set it up as new device without any other apps installed and check if your Wi-Fi function is back again.
If it is, restore from the backup you made. It might be that your backup contained damaged files, causing your problem.

HT201210 I did all these steps and i still cant restore it!! Need Help!!

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