HT201210 I got a message: iPhone could not be restored. An unknown error occurred

I got a message: iPhone could not be restored. An unknown error occurred

iTunes: Specific update-and-restore error messages and advanced troubleshooting

Similar Messages

  • HT201210 i keep getting this message when trying to update my old 3g-"the iphone could not be restored-an unknown error occurred (-1)-any ideas? anyone?

    i keep getting this message when trying to update my old 3g-"the iphone could not be restored-an unknown error occurred (-1)-any ideas? anyone?

    i have done that
    same result
    the phone has a sim in it that is not active. does this cause the fault in question?

  • HT201210 iphone 3g ..while updating 4.2 ver showing this message...the iphone "iphone" could not be restored.An unknown error occurred(2003).

    the iphone "iphone" could not be restored.An unknown error occurred(2003).

    i have done that
    same result
    the phone has a sim in it that is not active. does this cause the fault in question?

  • Iphone 3gs shows activation required, hocked up to iTunes and it is not recognized. Did the restore but just gets to the end and gives an error message it could not be restored, an unknown error occurred (-1). Can someone assist me in next steps please?

    iphone 3gs shows activation required, hooked up to iTunes and it is not recognized. Did the restore but just gets to the end and gives an error message it could not be restored, an unknown error occurred (-1). Can someone assist me in next steps please?

    Instructions to get the phone back working temporary.. till there is a real fix.
    1. turn off the phone
    2. fire up iTunes
    3. press and hold the home button, plug in the cable, hold till you get to see the recovery mode
    4. iTunes will the allow to choose restore the phone back to 5.0.1 ( no other choice)
    5. iTunes will then ask you to choose which previous backup to would like to recover.
    (note: please do not reboot your phone unless necessary, i realize at times after reboot, it goes back to sq1)

  • TS3694 hello out there ! am trying to restore my ios, but toward the end of the process, i am receiving an error message like "the iphone could not be restored, an unknown error occured(1015). Kindly help me resolve this problem, my iphone has been down f

    hello good samaritan out there ! am trying to restore my ios for for i phone 3G, but toward the end of the process, i am receiving an error message like "the iphone could not be restored, an unknown error occured(1015). Kindly help me resolve this problem, my iphone has been down for a we

    mazunzo tembo wrote:
    "the iphone could not be restored, an unknown error occured(1015).
    Unauthorized modification of iOS  >  http://support.apple.com/kb/HT3743
    ERROR 1015...
    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • HT201210 iphone could not be restored an unknown error occurred (1644)

    iphone could not be restored an unknown error occurred (1644)

    I highly doubt you are using Snowbreeze.
    Error 2003
    Connection problem; change USB cable and check USB port.

  • HT201210 iphone could not be restored An unknown error occurred(2003)

    iphone could not be restored An unknown error occurred(2003)

    I highly doubt you are using Snowbreeze.
    Error 2003
    Connection problem; change USB cable and check USB port.

  • HT201210 the iphone could not be restored. an unknown error occurred (1015).

    the iphone could not be restored. an unknown error occurred (1015).

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    http://support.apple.com/kb/TS3694#error1015.

  • TS3694 Has anybody had this error message: "the iphone could not be restored. an unknown error occurred (1015) ???

    the iphone could not be restored an unknown error occurred 1015

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • HT201210 the iPhone''iPhone''could not be restored.An unknown error occurred (1).

    the iphone iphone could not be restored an unknown error occurred (1)

    See these steps
    http://support.apple.com/kb/TS3694#1

  • HT201210 the iphone could not be restored.An unknown error occurred 21

    the iphone could not be restored.An unknown error occurred 21
    Please help me

    Switch of your anti-virus and firewall then try again.

  • HT201210 the iphone could not be restored. an unknown error occurred (2)

    the iphone could not be restored. an unknown error occurred (2)

    From the article the question was posted from:
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006            
    Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • HT201210 the iphone iphone could not be restored. an unknown error occurred (1015).

    the iphone iphone could not be restored. an unknown error occurred (1015).

    1015 error: There are 4 possible causes of this error:
    The activation server truly is unavailable. Rare, usually fixed within minutes.
    Your antivirus or firewall or router's firewall is blocking access to
    gs.apple.com on ports 80 and 443.
    Your iPhone is jailbroken or otherwise hacked.
    The computer you connected to during the restore/update was
    used to hack/jailbreak some other iOS device, and its
    network database was corrupted during the process.
    (Thanks to Lawrence Finch for the wording in
    https://discussions,apple.com/thread/4793244?start=90 )

  • HT4623 Software update for iOS 6.1Error -The iPhone "iPhone" could not be restored. an unknown error occurred (-1).

    I got Software update for iOS 6.1 ..
    After installation - Phone shows message to connect to iTune,
    I connect to iTune - I got message - iTune has detected iPhone in recovery mode. you must restore this iPhone before it can be used with iTune.
    I click on Restore iPhone - it gives error
    The iPhone "iPhone" could not be restored. an unknown error occurred (-1).
    Not my phone is not working - Its dead - is show the screen - Connect to iTune.
    Please help.
    Thanks.

    Error 1 or -1
    This may indicate a hardware issue with your device.
    Follow Troubleshooting security software issues, and restore your device on a different known-good computer.
    If the errors persist on another computer, the device may need service.

  • HT1766 iphone could not be restored an unknown error occurred(4013)

    iphone could not be restored an unknown error occurred(4013)

    Hello there, alfyzeyjapple77.
    The following Knowledge Base article provides some pertinent steps for troubleshooting your issue:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694#error4000
    Particularly:
    Error 4000, 4005, 4013, 4014, and 4016
    After you perform each step, try to restore your device.
    Restart your computer.
    Disconnect all your USB devices from your computer and connect to another USB port.
    Use a different USB cable.
    Uninstall third-party security software.
    Try restoring using an alternate computer.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • It showed.The iPhone"iPhone"could not be restored.An unknown error occurred(-1).

    it showed.The iPhone"iPhone"could not be restored.An unknown error occurred(-1).

    kasik252 wrote:
    it showed.The iPhone"iPhone"could not be restored.An unknown error occurred(-1).
    See your other post on this Topic...
    https://discussions.apple.com/message/22108386#22108386

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