HT201210 I have an Iphone 4 that died after the new iOS 7 update.
I have an Iphone 4. It was bought second hand but i've had no problems with it before. Today i updated my phone t the iOS 7. It worked rather unsmoothly for 30 mins, then it froze. I tried restarting it but as soon as it turned off it failed to restart.
I attempted to connect it with itunes but alas, the program asked me to connect by responding on my iPhone; which, of course i could not do.
The only response the phone has is when i plug it into the charger, where it vibrates.
I would appreciate information and your help.
regards, Mae69.
Hey Mae69,
Thanks for the question, I can understand how frustrating that may be. The following article provides some relevant troubleshooting steps:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Display has no backlight or dark screen
1. Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
2. Try turning iPhone off and then on again.
3. While connected to the iPhone charger, try to reset the iPhone.
4. If the low-battery screen appears, charge the iPhone.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thanks,
Matt M.
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